Parfait reviews and discussion

Customer service is non existent!!! Wont respond to emails and no phone number to call. Unacceptable for what they charge.

The construction of this wig/unit is amazing! I wear wigs often and have never had a unit that fit my head like a glove. The hair is gorgeous and the lace melts very well, you cannot see it at all. I was so impressed with the actual wig itself. My only issue was the coloring. I sent pictures and had a virtual consultation of what I wanted and that was not achieved. This wig was constructed so well I would definitely buy another and have my stylist color it for me.

I ordered a wig and it came with no instructions … so I contacted the group to also let them know that the one piece of marketing material in the package had an incomplete sentence. My request for videos or PDF instructions was ignored and I was told I could “book” a consultation. In other words they have nothing to explain the product. The back of the wig has this huge loop and it doesn’t really “fit” my head properly so much for this AI. Perhaps they needed to have a video to create a real fitting but this is now just an expensive dust collector. I think the money was spent on the box lol.

The wigs are very pricey but, I thought I would try them. When my wig came it was gorgeous, well-made, and lightweight. The issue began when I tried it on. The back part of my wig was huge and did not fit the form of my head. I called and spoke to someone in customer service and was told to re-measure the front and back of my head and face. I sent it back and when it was returned to me it was exactly the same without alterations. I called again and was told that could not accept it back a second time. Now I have a very beautiful wig that I cannot wear.