Fashion Nova

Taylor SLevel 9 224 Reviews

a month ago

I purchased for the first time to get something to wear to a concert. The quality & sizing were so off, but it worked in a pinch. This is a fast fashion brand that I feel like the photos make it look completely different than in person.

If I could give them zero stars I would. Never received my order and their way of making it right is to show a picture of a delivery in the dark. This picture could be any delivery as it certainly is not my house! Package was never received. Super disappointed and would not recommend ordering from this company.

DON'T PURCHASE ANYTHING FROM HERE. No customer service number and a automated email response. There's no live person to assist you with anything..... I placed a order with them and they sent me a tracking number that showed no movement for at least a week. I contacted fashion nova through email because There's no phone number. They kept sending an automatic response about my package assuring me that my package will be delivered by the delivery date, but there wasn't a accurate delivery date. This communication was going on for about 2 days until they finally lied and said the carrier lost my package. They wouldn't refund me until I filed a claim..hmmm what claim? they the one's that lost my package so, I should have to file a claim. I also ask them to reship my package with overnight and they also refused to do that .....I had to go through my bank for a refund. There wasn't any resolution on they're part....something should be done about this company

Fashion nova stole $13 from me. They lost my order (blamed the shipping company) and then refunded me, less $13. They claimed they refunded me $10 before that, but all they did was issue me a $10 coupon because the order was running late. This company just stole $13 from me! I am beyond disgusted. I know it's just $13, but it's my money and they flat out stole it from me! They never intended to ship me this package, they just wanted to take a little bit of my money!!!

Mel GLevel 8 108 Reviews

a month ago

Terrible quality and not sustainable. Still unsure why I made the purchase.

Lluvia CLevel 3 16 Reviews

a month ago

Would recommend

They have a lot of sexy and comfortable items. Altough you won't be able to wear them many times, poor quality materials and the sizes don't always fit true.

Breanna VLevel 1 10 Reviews

3 months ago

This company mass produces items and is horrible for sustainability, not to mention they rip off other peoples designs!

I ordered a package with a total of $194. The carrier placed the package on the wrong porch and took a delivery photo. In the photo you can clearly see the address on the house as “317” which is nowhere near my shipping address. The carrier advised me by email that they notified fashion nova that the package was lost by the driver. Fashionova refused to reship or refund my order. They repeatedly told me “the order says delivered” but never addressed that it was delivered to the wrong address. They showed no concern or regard. 2 weeks later and past my trip, I still have no package and they refuse to replace or refund. The photo with the incorrect address is big as day when you track the package. They asked for a photo of my house showing the address (even though my shipping address was obviously not 317 from the start). I sent the photo 4 times just for them to still tell me that can’t help me. Ridiculous scammers. I will never ever order from them again. I’ve never dealt with a company so this ghetto or shiesty.

My sister has been trying to get me to order from fashion nova for years and I didn’t want to because I didn’t believe the hype. I should’ve stuck to how I felt, I decided to order from them and I never received my package (it’s been 10 days) and I contacted the carrier they use, they marked my package as delivered AFTER I contacted them. But guess what? STILL NO PACKAGE and in fashion nova policy they say they don’t issue refunds if the shipping carrier said they delivered the package -__- I’m never ordering from them again.

I've read these reviews about Fashion Nova on here, and I'm kind of surprised. I have ordered quite a few items from FN, and when ordering I always read the reviews to make sure the size, and quality, and if the garment actually looks the same upon delivery. If its up to Par. FN has a lot of variety, and I believe their target audience is women, (20-40) what's impressive is that you can get the same outfit from a size 0-24 XS-3X. They cater to every woman. I'm a natural woman no surgery, My genes a big butt, thick thighs, small waist, and 36 D breast, the type of body women are out here paying thousands of dollars to have. Fashion nova gave me an opportunity to actually purchase pants that fit perfectly. Not to big around my waist, not to tight on my thighs, and tailored just right for my romp. Bravo FN! As far as above and beyond. I ordered a 11 pieces From FN on 04/29/23 for a birthday trip. It arrived on 05/02/23. 1 item was damaged. I immediately reached out to FN. Explained the situation asked if they could please help by sending me out another pair before my out of town trip on 05/06 Customer Service responded right away, via email. I followed their instructions as far as sending pics of damage item. They went above and beyond. On my Birthday 05/03 they immediately shipped me another pair of tights, and they arrived on 05/05 a day before My trip. Talking about excellent customer service. I was surprised. Shocked. They did it without receiving the damaged item first, per their policy. The agent who handled the situation did exactly what and outstanding customer service representative should do. Because of this I will continue to shop Fashion Nova, and I will recommend Fashion Nova to my Friends and Family. If you have issues with deciding if an item is going to fit right; Just remember to read the reviews before you make a purchase. A lot of the time women leave their measurements, height, weight, that may closely resembles yourself. I believe it also depends on your build. But I've been spot on in ordering because I always read the reviews before I order. Thanks Fashion Nova!