Dutch provides a telehealth platform for pets that delivers vet-prescribed medicine and treatments quickly and efficiently.
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I really loved the convenience and ease of Dutch when I was a member, the plan covered both of my dogs and made prescription refills and visits for minor issues a breeze. Unfortunately, after a few months I decided to cancel as other companies like Chewy and Petsmart didn't accept prescriptions from Dutch and shipping from Dutch's own pharmacy was slow.
I found this company relatively easy to deal with, I knew my dog really needed some sort of anxiety medication, but just didn't have it in my budget to have an expensive vet visit so I tried this, and found it affordable and easy! I gave a clear description of her problems and they prescribed a regimen.
I will say, they wanted her to go on a few things and I didn't want to get her too dependent on any sort of mood stabilizer, I wasn't convinced it would be helpful, but they assign like a pill "regimen" so they keep sending the ones I don't use too.
WILL CHARGE WITH NO APPOINTMENT AVAILABILITY - NO REFUNDS - DELETE NEGATIVE REVIEWS - They took $50 payment before showing appointments. None were available. At any time at any point in the future. I asked for a refund—I have received NOTHING 5 months later. Instead, they’re giving me the run around and barely responding to my emails. They’ve also tried to get my reviews explaining this on other sites! Shameful for a company that purports to help animals, stealing money from pet owners.
Don’t charge customers for services you don’t have? Simple really, almost like that’s how buying services works at every company in existence.