Cheeky offers comfortable and effective night guards delivered straight to your door.

Jack Gindi

Samuel Goodman

Kevin Gindi

Cheeky

Cheeky Custom Mouth Guard

Personal Care

Health & Wellness

Oral Care

The product is fine. The customer service is insulting. They delay shipping without notice.  For a product we pay to have delivered every three months, these crooks try to make it every four months almost every time. Evil, rotten, greedy company. 

I absolutely loved the experience with Cheeky. 
The process to get the night guard was super easy and it only took about a week to get the night guard after sending in my impressions. The night guard fits great and is much comfier than any guard that I have used in the past! 
Strongly recommend to any teeth grinders! 

Cheeky has truly been a game changer for me. I have been grinding my teeth for years and had never found a fully custom affordable solution. The process was super easy and I got my night guard in just under two weeks. I am still suing it today and it fits great. Their customer service team is also amazing and helped me through the entire process! 
Strongly recommend! 

Cheeky has truly saved me!
I use my night guard every night to sleep and it has been so helpful. 
The fit is great and I no longer wake up with headaches and a sore jaw. I am really grateful for cheeky making this affordable and such good quality. 
Strongly recommend! 

I thoroughly enjoyed my experience with Cheeky. Obtaining the night guard was incredibly straightforward, and I received it within a week of sending in my impressions. The night guard fits wonderfully and is far more comfortable than any guard I've used before. I highly recommend it to anyone who grinds their teeth!

This company is excellent in catering to customers' needs. I love this idea and its great fit  I would definitely recommend this company.

This was a weird one! I mailed my impressions back but they got lost in the mail and when I reached out it was definitely bots emailing me back as they did not understand AT ALL what I was asking and I never got a refund.

My first set of impressions weren’t done properly so I was sent another kit. I sent in the second impressions and after not hearing anything from Cheeky for a month or so, I emailed them and was told that my impressions must have been lost in the mail. 
I asked for a refund and they said they could do that. This was 3 months ago and still no refund. 
I’ve sent many more e-mails asking for updates but Cheeky doesn’t respond!
I would not recommend this product to anyone. My dentist and the hygienists were horrified when I told them that I was waiting on a night guard from Cheeky as it’s a known scam in the dental care world.

Anything that can be done to not make dealing with customer service an absolute nightmare 

Update: I left this review a year ago and, honestly, I’ve had no issues since then. Every few months I get a new guard in the mail. I saw a below review say they don’t send it every 3 months but you only get charged when they send it so I don’t mind if it’s not 3 months on the dot, I really don’t keep track. I had a chipped tooth fixed and they sent me a new impression kit for free, it was really nice of them. I guess I like Cheeky now! 

Old review: 
I’ve been using cheeky for 2+ years now and the product itself is good. However, customer service is horrible. Every single thing requires multiple emails and errors. I should probably cancel, it’s really not worth the headache. 

The shame is that the product itself works great! lasts long, and overall offers a good quality product without the loops of going to the dentist/ortho. But the issues that come up are just very frustrating, especially when there seems to be no information, solution, or communication. Cheeky team please do not reply to this with an automated message — I already dealt with Sarah (sounds like same Sarah from another review below). 

All the negative reviews sound about right. I used Cheeky for the first time back in 2020 (before COVID), and it was a pain back then to get the order correctly. I never ended up receiving any of my subscription retainers, ultimately having to cancel. I didn't think much of it because it was 2020 but do remember how the customer service didn't even apologize or give an explanation they just went ahead and cancelled my subscription without even replying to my email—I figured times were weird back then, but I've now been dealing with them for about two months this year. trying to get new retainers, and customer service has been even worse than before, and I still have not idea when I'll be receiving my retainers. I think if the process is delayed any further I'd rather just cancel and save myself the trouble. 

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