all the tools are very substantial, a good size for not needing full on construction level stuff & the handles have a comfortable grip. & items included are what you would need to complete almost all very basic home projects
the shipping was very fast though i did have an issue with my shipment but their customer service was great, in fact they contacted me checking in before i even had a chance let them know. they took care of the problem right away. the owner’s included a hand written note in the box which was such a nice touch. unboxing was great, especially bc i plan to give it as gift i am glad it looks nice & i don’t have to do anything. i haven’t used the items since its a gift so i can’t speak to that but i did take out each one to hold & check.