Away reviews and discussion

4.5

90% of reviewers would recommend to a friend

Reviews mention

  • Sleek minimalist aesthetic design
  • Lightweight hard-shell construction
  • Smooth-rolling 360° wheels
  • Thoughtful interior compression system
  • Easily scuffed exterior surfaces
  • Occasional wobbly telescoping handle
  • Inconsistent zipper or mesh durability
  • Heavier, dent-prone aluminum shell

Away earns strong reviews for durable, lightweight polycarbonate and aluminum luggage that glides smoothly, packs efficiently with compression panels and a laundry bag, and is backed by responsive, often generous warranty service; however, reviews also flag easy exterior scuffing/dents, occasional zipper/handle/wheel issues, divisive or cumbersome battery compartments, and ubiquity that causes bag mix-ups. Overall, Away is good and works well for frequent travel, but buyers should expect cosmetic wear and consider darker colors or covers.

AI summary based on Thingtesting reviews

1,376 reviews and posts

  • I have two sizes--the carry-on and the checked size (the smaller of the options). Both have been with me for years, and have been entirely reliable. I love the sturdiness of the exterior, the compartments on the interior, and the handy laundry bag tucked away in the pocket inside. The wheels are sturdy and make for smooth sailing, and the portable battery has turned out to be clutch to carry with me during travel days.

    Feedback

    I would love there to be an interior pocket for a laptop. And possibly a more scratch-resistant exterior.

  • I've had my Away for years and it's lasted extremely well. Love the look.

    Feedback

    I didn't use the included inserts or the battery pack.

  • I have the bigger carry-on and it is great for a week away. On larger flights, it fits in the overhead and for more regional flights you can gate check. I also have packing cubes which allow me to pack in an even more organized way

    Feedback

    The outside needs to be wiped down because it picks up dirt from the airport

  • These suitcases are okay, I own two and they hold up just fine if not showing a bit of wear on the outside. They haven't broken which is great. I don't typically have much love for luggage so overall I'm a bit ambivalent.

  • My American Tourister bags are no more now that I've used Away's bags! Very elegant modern design and rugged hard plastic material makes for a very good travel option. Highly recommend not only their bigger suitcases, but also their other accessories.

  • this is the only luggage i use. it is the best investment and i have had it for 5 years now. i travel a lot and the wear and tear is not apparent at all. it looks new and i have not one complain about this bag.

  • My suitcases have not stood the test of time unfortunately. I got a huge indent in my carry on size when I had to check it on a trip. I still like the overall look and function of the suitcases, but now there are so many other similar options that I will probably try something else in the future.

  • I’ve loved my away suitcase. It fits within the top area as a carryon and the wheels work well. I also love the cute colors and the charging port.

  • I love this suitcase. I bought the carry on and the large for longer travel. The Away Brand thought of everything and their luggage looks so sleek. I have gotten many compliments and would definitely recommend!

  • I have the away carry on and it is the best piece of luggage i have ever owned. You can stuff it to the brim and the though zipper and outter shell make closing a breeze.

  • Indulge in a tasty, low-sugar treat that won't leave a strange aftertaste like some electrolyte drinks.

    Received a free product from Away
  • Refreshingly delicious without the sugary guilt; unlike other electrolyte beverages, there's no funky aftertaste!

    Received a free product from Away
  • The built-in battery pack is a game-changer. No more hunting for outlets at the airport.

    Received a free product from Away
  • I absolutely love this luggage! It's super stylish and durable. I took it on a weekend trip, and it held up beautifully.

    Received a free product from Away
  • the luggage is super stylish and durable love how easy it is to travel with these bags

    Received a free product from Away
  • Roll around smoothly. Can fit in a lot of things. Durable and not too heavy for carry on. Recommended

  • AWAY has stylish and functional luggage, but there are a few areas for improvement. Expanding the range of colors and patterns could attract more customers looking for personalization. Additionally, offering more eco-friendly materials would appeal to environmentally-conscious travelers. Some users have mentioned that the weight of the suitcases could be lighter, so exploring lighter materials might enhance portability. Lastly, more detailed warranty information and customer support options could improve customer experience. Overall, AWAY is a strong brand, but these tweaks could make it even better!

  • Away makes high quality, cute (might even say demure) luggage. My only complaint is that the plastic bar meant to help compress luggage broke after a few years, so it's a little harder to pack stuff in, but that honestly has little effect on the overall use.