Whoop reviews and discussion

I purchased a year membership for my son for Christmas. I was assured delivery by Christmas. I was sure to follow up every day. On the 24th, I checked my order status and it showed that delivery would be after Christmas. I was devastated. I contacted customer service to see what could be done. I offered to drive to the nearest store which was one hour away to do an in person pick-up. The only choice they offered me was to go purchase an additional membership for another 300+ dollars and then go through the hassle of having to return the one that was to be delivered after Christmas. I tried to explain to the associate that considering it was Christmas Eve, I did not have an additional 300+ dollars lying around and that doing that was just not an option for me. Her response was to hang up on me! I was mortified! What poor business. I cannot see where that would be justified in any situation. I would not recommend doing business with a company that condones their employees hanging up on their customers. Wow. Just. Wow.

I love my whoops! As a High Performance Athlete it really helps me stay on track with recovery, sleep, goals & habits! Along with my training with strain levels & calorie burn. Total worth it

Literally a scam company. They do everything they can with confusing wording and horrible tricks to effectively steal your money by making you pay for things you don't want. In my case, I was offered a one month [contract] for £30 vs annual for £22 a month. I went for monthly as I just wanted to try it a bit longer after the free trial. When I went to return it they demanded £270 up front for the remainder of my '1 year contract' that I had literally no idea I agreed to. They disguise it completely, maybe somewhere in their T&Cs but nowhere obvious. The thing is that they know full well that noone wants to pay almost 50% more for monthly payment terms. They know exactly what they are doing which is why I consider them fraudulent and would never buy from them. You have to choose who you give your business to and I don't give my business to scammers.

I tried the one month free trial, tried to end the free trial after 3 weeks, knowing they would want me to subscribe after. The app is designed in such a way that heavily veers you away from cancelling and pushes this on to a further date. They then automatically enrolled me not on a monthly subscription but annual, and billed be circa £230 up front and are now refusing to refund or allow me to cancel something that I did not want and only signed up for a free trial for. Feels almost scam-like at this point. Very frustrated. I was recomending friends to the product prior to this but now I am left with a very bad taste in my mouth after this service. Customer service are completely not negotiating on the point either.

Fantastic device that allows many insights compared to other fitness trackers, whether for an aspiring athlete like myself, or someone focusing on their baseline fitness! Also, this code allows a couple months FREE usage of a WHOOP, so you can try these metrics and coaching before paying a penny: 7E3DEB7A

Whoop is a lures consumers into paid monthly subscription plans unknowingly, hiding the fact that monthly plans lock consumers into lengthy year-long contracts. They are currently under investigation in California for misleading business practices.

This is more of a note of caution than anything else, relating to potential compatibility issues and "Final Sale" products. Like many others, I was excited to up my game when it came to my health, so I ordered a 4.0 device and a "Whoop Your Way" band. Unfortunately, after trial and error, lots of contact with their support team and a replacement device, I found out that there are compatibility issues with certain devices and Android. In no world had I expected such an issue, having a modern phone that has never posed any issues for me. Anyway, I had to send the products back, seeing as they were of no use to me. I later came to find out that the 100 bucks I spent on the customized band would not be returned, as the product is a "Final Sale" item. Of course this information is hidden nicely in a large block of text on the product page that also talks about various other things. Naturally, they don't highlight or make it clear to the customer, along with the implications. TLDR Carefully check whether the product you order is a "Final Sale" product, before ordering, and DO NOT order these until you confirm that your device is compatible with the Whoop. Do this to avoid losing a fair chunk of change, in the event that you're unfortunate (like me) to have a device that just doesn't work with theirs, for whatever reason. Can't really review the Whoop itself all that much, as it simply didn't work for me. However, the first device that was sent to me, happened to be malfunctioning anyway.

After crushing my third Fitbit screen, I went on the hunt for a screenless fitness tracker. Options boiled down to Whoop and the Oura Ring. The ring seemed like it'd be just as (if not more) susceptible to smashing in my day-to-day. The Whoop 4.0 tracker feels like a substantial jump in quality compared with the old version I was sent when I first signed up, and I love how I can plunk the tracker into other Whoop wearables when I need. I like the sleep tracker, but I think this puppy really shines with its *strain* tracking. It takes into account a bunch o' stuff to tell me how much I exerted myself in a workout alongside how much my body was poised to take on that day. I was never one who found "step tracking" super helpful to my fitness goals, so tracking things like my body's preparedness and overall strain helps me plan more effective workouts that match what my body's feeling like on any given day. I did dock this a star because of the subscription fee. While the device itself is free, getting access to your data and tech is not. I'm just tired of my one billion subscription plans, and I'd definitely be happy to fork over a bunch of money upfront versus a little money for infinity.

Doesn't pair. No customer support for troubleshooting! POS

They have stolen my money we are still waiting for a refund for the 262 euros witch has been debited. This is outrageous Money BACK

I have decided to try whoop. It was a special offer, that you can get 30 days free and if you would like the device, you can continue with annual subscription. Before getting 30 days free, you need to register your account and choose the subscription which you would like to have. (Annual payment or monthly payment). After using it for 30 days, I really liked the thing, but the problem is was the pricing. To pay 30EUR each month its a bit expensive. I have explained to WHOOP that I would like to cancel my subscription because whoop is to expensive for me. The guys from support confirmed, that subscription is cancelled, and I am not longer able to use whoop from the expiration date. Short story long, whoop still charge me on monthly basis, which is mean, that my subscription is still active. I was trying to speak to support, but unfortunately, no one replays, and either no one is fixing the issue. Thanks God, that funds has been taken not from my main bank account, but I am really disappointed of their support and attitude to the client. Stay away guys from this company!! I will do everything to get back my refund. I already started to discuss with Human rights.

I tried Whoop during the height of Covid in the spring/summer of 2020, given I was going to dedicate much of my time to working out and being outdoors. I thought it was a helpful, educational product for getting more in-tune with my body, my sleep, and my dietary habits. Eventually I grew tired of the band, and being given a score on how well I should be feeling in the morning upon waking up. I thought the product was useful for ~3-6 months, and maybe I'll try it again in a few years. But I won't be using it in perpetuity, and I don't think it's worth the cost after a few months.

comfortable and sleek! so many great tracking components and can withstand any activity. the sleep/recovery feedback has been so helpful. i really like how it charges while on your wrist, so you don't have to take it off.

The good - I really like the reporting on what affects recovery. It is very useful for establishing good habits. While I think the recovery rating is faulty generally, I did find reporting my activities and habits daily lead to good habits that help recovery. As to the rest I think its usefulness depends upon the expertise of the user. I am glad I used this for over a year but I am moving on. If you are new to working out I think this is a great option. I report below my whoop is now inaccurate but was not for the last year or so. The daily diary that keeps track of differing effects on recovery is great. I think the recovery rating is not great but it can be checked with other methods (like breath hold as I understand it) to be sure if it feels off. What I will likely miss the most is the strain coach, which, when recovery seems accurate, seemed to help keep me from over or under training. If not for other issues (particular customer service unwilling to replace a strap that clearly is not working correctly) I might keep the whoop for this alone. It stepped up my workouts. I had ben worried about over training before and found I could train smarter and more with this feature.

I have been using this brand for over three years. I absolutely love it. It helps me understand my body and sleep patterns way more. The intricate detail of the information it monitors is incredible. There’s also stats to track if you are pre-symptomatic Covid.