We LOVE our West & Willow picture of our dog - the whole process was very easy uploading and processing the order. It has a really neat look, almost like paint-by-the-numbers. We have received so many nice comments on it and how nice it looks in our home. Do you really love your pet if you don't have a framed photo of them hung up ;)
Really just price - I remember this being pretty pricing and in hindsight thinking this is probably something we could have done (not as well) on an iPad. But, there are good discounts throughout the year that make the price more reasonable if you are willing to wait.