Warby Parker reviews and discussion

4.5

91% of reviewers would recommend to a friend

Reviews mention

  • Stylish, contemporary frame designs
  • Seamless home try-on experience
  • Helpful, knowledgeable staff
  • Durable, long-wearing options
  • Easily smudging, scratch-prone lenses
  • Loosening screws and hinges
  • Inconsistent fit for low bridges
  • Occasionally flimsy-feeling frames

Warby Parker earns strong reviews for stylish, flattering frames, an effortless buying experience (virtual and Home Try‑On), and consistently helpful in‑store service and adjustments. Reviews also flag recurring weaknesses: lenses that smudge and scratch easily, frames that loosen or feel flimsy, limited fit/size variety (especially narrow, wide, and low-bridge), and occasional prescription or complex-Rx fulfillment issues—plus some durability concerns and mixed feedback on Scout contacts.

AI summary based on Thingtesting reviews

1,751 reviews and posts

  • These are the only glasses that I wear exclusively! The frames are cute and fun and the try on at home option is so convenient and easy to use.

  • I am picky about glasses but I like the range of options and can usually find a pair that I like here.

  • I've worn Warby Parker glasses for about a decade and I appreciate that the plastic frames are super durable and easy to replace when needed. Also really like the home try on program because it makes it easier to pick out a pair that looks good in real life. Customer support has always been very good whether it's in person or online, and one time I tried finding a very old pair of frames and they kindly told me they weren't in production any longer. For the price point, ease of getting a pair, and mission it's a no brainer to me to keep updating my frames/lenses through Warby Parker.

  • I love my warby parker glasses. I appreciated that the company sent me so many to try on before making a decision as I do not live in a town with an in-person store. It was an easy process to get the glasses and they look great.

  • Forever the most convenient, cost effective, and cutest place to get glasses. My glasses have been from Warby Parker since the beginning and I always get so many compliments. Love them!

  • I bought my first pair of glasses through Warby Parker. I love the try on aspect where they will send you 5 glasses frames to try on to help you pick a pair. Now they have stores! Super cute options. The quality may have changed since I got them a few years ago cause they didn't feel super sturdy. Easy process to get them though!.

  • affordable and has a range of styles to choose from. i have two glasses from them and they're pretty nice - the only thing is, it scratches easily even with the scratch resistant coating.

  • Quality is great for the price, but the shipping still lags. Overall keeping it at a 5/5 because of the real, human support.

  • Went to Warby Parker in coconut Grove Fl, Did they have a great selection Yes they did , Nor on prices for a great pair of chic glasses.. yep they are nice .. a must have..

    Influencer for Warby Parker
  • I have a small face and it is so hard to find glasses that don't look ridiculous on me but Warby Parker offers a range of sizes so I have been able to find pairs I love. I have multiple pairs of sunglasses and my prescription glasses from Warby Parker. I have had them all for years and they all still look brand new.

  • Game changer in the glasses game. Finally can get cute glasses at a reasonable price!

  • Lovely design but the quality shows after 2-3 months of wear. The frames have faded and the lenses quickly scratch. For the price this is not too frustrating, however it would be nice to have a product that looked high quality and also had the materials to match.

  • Good quality, great price for the quality as well. Luxury but priced fairly.

  • I've ordered glasses from Warby Parker twice. The first time was online via home try-on where I selected five frames to try, mailed them all back, then WP sent me my selected frames with prescription lens. The second time I went in-store, selected my frames, then came to pick them up a week later. Great, straightforward, quick process. Especially appreciate that they will adjust your glasses frames in-store as needed. Only downside is that I feel like they don't have as much variety on glasses frames as other stores. 4 stars.

  • Great pricing and customer service. I've been getting my RX glasses from them for years now.

  • I appreciated that you could get glasses delivereid and wear them to decide which you felt looked best on your face. Very durable and comfortable to wear

  • I had bought these for my gf and they looked amazing I will definetly be buying more for christmas gifts!

  • Warby Parker makes shopping for glasses so easy. My last two pair I had the 5 sent to my house for try on. It really helps find the perfect glasses for you.

  • Love the variation of styles this brand offers and with a seamless process to boot. However, the quality of the glasses isn't lasting. I had a film over multiple pairs I've purchased over the years.