Warby Parker reviews and discussion

4.5

91% of reviewers would recommend to a friend

Reviews mention

  • Stylish, flattering frame designs
  • Seamless home try-on experience
  • Consistently excellent customer service
  • Durable, long-lasting eyewear
  • Scratch-prone lenses durability
  • Frames loosen and stretch
  • Limited inclusive fit options
  • Occasional heavy, nose-slipping fit

Warby Parker earns strong reviews for stylish, durable frames, an easy buying experience (notably the at-home and virtual try-ons), and consistently excellent in-store service and adjustments—so yes, the brand is good. Reviewers also flag weaknesses: lenses can scratch or smudge, frames may loosen or feel flimsy for heavy daily wear, fit can be tricky for low-bridge or small/wide faces, and home try-on availability can be limited.

AI summary based on Thingtesting reviews

1,750 reviews and posts

  • These are the only glasses that I wear exclusively! The frames are cute and fun and the try on at home option is so convenient and easy to use.

  • I am picky about glasses but I like the range of options and can usually find a pair that I like here.

  • I've worn Warby Parker glasses for about a decade and I appreciate that the plastic frames are super durable and easy to replace when needed. Also really like the home try on program because it makes it easier to pick out a pair that looks good in real life. Customer support has always been very good whether it's in person or online, and one time I tried finding a very old pair of frames and they kindly told me they weren't in production any longer. For the price point, ease of getting a pair, and mission it's a no brainer to me to keep updating my frames/lenses through Warby Parker.

  • I love my warby parker glasses. I appreciated that the company sent me so many to try on before making a decision as I do not live in a town with an in-person store. It was an easy process to get the glasses and they look great.

  • Forever the most convenient, cost effective, and cutest place to get glasses. My glasses have been from Warby Parker since the beginning and I always get so many compliments. Love them!

  • I bought my first pair of glasses through Warby Parker. I love the try on aspect where they will send you 5 glasses frames to try on to help you pick a pair. Now they have stores! Super cute options. The quality may have changed since I got them a few years ago cause they didn't feel super sturdy. Easy process to get them though!.

  • affordable and has a range of styles to choose from. i have two glasses from them and they're pretty nice - the only thing is, it scratches easily even with the scratch resistant coating.

  • Quality is great for the price, but the shipping still lags. Overall keeping it at a 5/5 because of the real, human support.

  • Went to Warby Parker in coconut Grove Fl, Did they have a great selection Yes they did , Nor on prices for a great pair of chic glasses.. yep they are nice .. a must have..

    Influencer for Warby Parker
  • I have a small face and it is so hard to find glasses that don't look ridiculous on me but Warby Parker offers a range of sizes so I have been able to find pairs I love. I have multiple pairs of sunglasses and my prescription glasses from Warby Parker. I have had them all for years and they all still look brand new.

  • Game changer in the glasses game. Finally can get cute glasses at a reasonable price!

  • Lovely design but the quality shows after 2-3 months of wear. The frames have faded and the lenses quickly scratch. For the price this is not too frustrating, however it would be nice to have a product that looked high quality and also had the materials to match.

  • Good quality, great price for the quality as well. Luxury but priced fairly.

  • I've ordered glasses from Warby Parker twice. The first time was online via home try-on where I selected five frames to try, mailed them all back, then WP sent me my selected frames with prescription lens. The second time I went in-store, selected my frames, then came to pick them up a week later. Great, straightforward, quick process. Especially appreciate that they will adjust your glasses frames in-store as needed. Only downside is that I feel like they don't have as much variety on glasses frames as other stores. 4 stars.

  • Great pricing and customer service. I've been getting my RX glasses from them for years now.

  • I appreciated that you could get glasses delivereid and wear them to decide which you felt looked best on your face. Very durable and comfortable to wear

  • I had bought these for my gf and they looked amazing I will definetly be buying more for christmas gifts!

  • Warby Parker makes shopping for glasses so easy. My last two pair I had the 5 sent to my house for try on. It really helps find the perfect glasses for you.

  • Love the variation of styles this brand offers and with a seamless process to boot. However, the quality of the glasses isn't lasting. I had a film over multiple pairs I've purchased over the years.