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Tuft the World

3.3 • 6 Reviews

Tuft the World provides all high-quality tools, materials, and instruction needed to make professional and stunning rugs at home.

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Tuft the World Reviews

3.3

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  • 17d ago

    The AK5 tufting gun is very smooth and quiet when tufting and I love it! I actually purchased two of these machines because of how nice they are. After only a few months however, I had an issue where it was starting to rattle. I reached out to the Tuft the World support and they were super helpful in getting the problem solved. After just a day of trying to troubleshoot, Tim told me that I can send them in and he will fix them at no charge. This whole ordeal took less than a week and I was sent my tufting machines back. They did a wonderful job fixing them as now they are both working like they are brand new again. I am very happy with the customer service of Tuft the World and I love their AK5 tufting machine. Would recommend to a new tufter 100%!

  • 3y ago

    I had great experiences with Tuft the World! I started tufting three years ago and learned a ton from their website and how to videos. It's great if you are starting out! One thing I would suggest is making your own frame, rather than purchasing one from here because you can save yourself $50. Other than that, I always recommend this website to friends who want to get into it but don't know where to start!

  • 3y ago

    I started my tufting hobby months ago in hopes of turning this into a business and I heard a lot about Tuft the world and their products so I decided to buy their instant tufting frame since I knew nothing about building my own or where to go to DIY one. Their product and instructions were very easy to follow, I did have trouble with one screw which made my frame wonky, which is why I wish they provided spare materials in case things like this happened. Overall, that frame was a great start for a tufting beginner, and I recommend testing it out.

  • 3y ago

    At first everything was great but then I started to have problems with my tufting gun, it wouldn’t cut even though it’s a cut pile machine, I didn’t mess with the gears at all so idk why it would do that. After trial and error nothing helped, I even changed out the scissors with the extra scissors I received in the package. It actually made my gun worse. I attempted to buy a replacement gun and use my points but it didn’t give me the option and automatically accepted payment w/out any points and when I immediately tried to cancel they ignored my request, and proceeded to ship the package. When I finally get a response from them after a week or so they told me I had to wait until it shipped to me then I could return it. Overall bad customer service and horrible website. I had over 2000 points and now I only have 83… I guess when you try to redeem points you HAVE to use it them or you just lose it. It really sucks. Won’t be buying from them again.

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What is Tuft the World?

Tuft the World provides all high-quality tools, materials, and instruction needed to make professional and stunning rugs at home.

In their own words

We believe in people, community, and the health of our planet over profit. We’re committed to building a workplace ecosystem where our team can thrive, and in supporting and connecting a larger community of makers. We believe that creative thinking is the seed of growth, and that everyone is innately creative. It’s our hope that tufting might awaken that spirit in both the most confident artist, and the person who never thought they could make anything. Tuft the World was established in 2018 by Tiernan Alexander and Tim Eads, Texas-born artists and business owners living and working in West Philadelphia. The company was founded to provide tufters with the high-quality tools, materials, and instruction they need to make their own tufting projects. Tiernan and Tim’s collective experience as crafters and educators, as well as their uniquely creative approach to art and life, inspire their mission to make the craft of tufting accessible to a broad audience, while staying true to their values of equity and sustainability.