The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Ingredient-transparent formulations
  • Clinically effective actives
  • Minimalist, fragrance-free options
  • Wide, customizable range
  • Occasional sticky textures
  • Potential irritation from actives
  • Hit-or-miss product efficacy
  • Confusing layering for beginners

The Ordinary earns strong reviews for being effective and ingredient-focused: many users report clearer, smoother, more hydrated skin from staples like Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, and the AHA 30% + BHA 2% Peeling Solution. Reviews also flag weaknesses: some formulas feel sticky or pill, certain actives (retinoids, vitamin C, high-percentage acids) can irritate or be too harsh, results can be hit-or-miss by product or skin type, and the range can be confusing without research.

AI summary based on Thingtesting reviews

2,506 reviews and posts

  • All the active ingredient products I've used do their jobs in a sensible time frame of about a week, except the squalane cleanser, which can't remove waterproof eye make-up. It would also be easier to get the product at the bottom of bottles if they were cylindrical and not bell-shaped.

  • Ordinary has really good products that I have incorporated in my morning and night time skincare routine including the hyaluronic acid and niacinimide serum!

  • This is the brand that actually got me interested in having a skincare routine due to the affordable price point and how helpful they were when trying to build a routine for my skin type. Since then I've expanded a bit beyond them to find products that were more helpful to my needs, but I can always go back for their niacinamide and moisturizer when I'm in a pinch or want to refill my travel bag.

  • I liked but it’s almost like buying spices and not having a recipe you know you’ll use them with - I would buy the ingredients and have no knowledge of when to use them and what products they would interact with. I loved what I tried but it required research- I wish there was more education for each product.

  • Say goodbye to makeup residue and hello to clean, fresh skin with this cleanser. It's a must-have in my skincare routine. I can't recommend this cleanser enough. It's gentle, effective, and leaves your skin makeup-free and non-greasy. This product is a makeup lover's dream. It wipes away makeup effortlessly and doesn't leave your skin looking or feeling oily.

  • Love the affordable price point of their products!!! Very accessible for everyone. I love many products while some did not stand out to me. I love their AHA peeling mask. Their products are great gifts for anyone looking to get into skincare but not looking to splurge.

  • Some of us are balling on a budget. And The Ordinary makes me feel like I’m balling. The formulation is high quality but the price is so little. I have so many skin care staples in the brand.

  • I have used the ordinary for years. Their products are simple, affordable, and effective.

  • Could ask for a better product for the price. Simple and to the point.

  • I use a few ordinary products including the Alycia acid face mask and the rose hip oil. I think the ordinary is good quality but could have better formulations!

  • If you're a skincare beginner and just want a couple of high-quality basics or an enthusiast looking for your holy grail then you are likely to find that with The Ordinary. I have a few things from them and have loved each one for different reasons, they have multiple formulations of the same ingredient so if you find one doesn't work for you then there will be another option.

  • Most affordable skincare brand, the Hylauronic Acid is my holy grail for hydration.

  • Skincare that won’t break the bank. I started using their ha serum as it came highly recommended from a dermatologist influencer. For the price, it is unbeatable.

  • Good, inexpensive, and effective ingredients. The package does start to feel a bit cold and copy/paste, but if that's what you like then go for it!

  • I have extremely sensitive and acne prone skin and this product keeps my skin looking hydrated and flawless!

  • I love the hylarounic acid. Such a great price compared to other brands and same results. Very hydrating and great to layer under other skincare

  • Would never have given this brand a chance if it weren’t recommended by a sales associate in the store. This basic looking no frills brand works for my entire family. We each have very different skin needs from an acne prone preteen and middle aged adult to the sensitive aging skin that needs gentle moisture. This is the one and done brand we bring along on family vacations. It doesn’t have a scent, doesn’t require too many steps and we each feel clean and moisturized. This was not an expensive purchase for the quality of the product. It definitely competes with prestige brands.

  • I know it’s a fan favorite but I didn’t see that much of a difference with the toner. It’s fine, just fine. Not amazing. Not exceptional. Just fine.