The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Effective acne-clearing serums
  • Noticeably brighter, smoother skin
  • Minimalist, clinical formulations
  • Clear, straightforward labeling
  • Sticky serum textures
  • Potential irritation from actives
  • Hit-or-miss product efficacy
  • Confusing product naming

The Ordinary earns strong reviews for effective, ingredient-forward skincare that improves texture, hydration, acne, and glow—with standouts like Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, and the AHA 30% + BHA 2% Peeling Solution. Reviews also flag weaknesses: some formulas feel sticky, can pill or irritate sensitive skin, high actives may overwhelm newbies, results can be hit-or-miss, and product naming/usage can be confusing.

AI summary based on Thingtesting reviews

2,516 reviews and posts

  • I have almost every product from the ordinary. this brand is amazing, my skin feels hydrated every day! I use these serums every day sometimes 3 times a day simply because they are that amazing! I love the ordinary

  • I recently tried The Ordinary's Niacinamide 10% + Zinc 1% serum, and it has quickly become a staple in my skincare routine. The quality is impressive, with noticeable improvement in my skin's texture and reduction in breakouts. The serum is lightweight, absorbs quickly, and is incredibly affordable compared to similar products. I also appreciate The Ordinary's commitment to transparency and effective, no-frills formulations. Overall, this serum is a high-quality, innovative product that works really well and is definitely worth the money. Highly recommend!

    None
  • I love the ordinary! I have select serums and their face wash and i recommend highly! Very affordable as well!!

    Purchased myself
  • Great products and excellent price!

  • I had a really great experience with the ordinary. The rosehip face oil really protect my skin and make it feel better. My customer experience was impeccable and I really recommend the brand.

  • I use their Hyaluronic acid and The Ordinary Niacinamide 10% + Zinc 1%. These were recommended by my dermatologist for anti aging. I use one in the morning and the other at night. Price point is great as competing brands are 3x the price. I can’t say if it’s effective because I haven’t seen any drastic change in my face but the serums go on smooth and are weightless so I’ll keep on using them.

  • I’ve repurchased this product multiple times because it’s so good on my skin. It hydrates and leaves me with such soft skin and I love that the bottle is reusable when you run out of product. It is also super affordable!

  • The glycolic acid is gentle enough to exfoliate my elbows, back, underarms, as well as my scalp once weekly! Keeps my scalp feeling cleaner and hair is less oily.

  • Love the ordinary’s affordable food quality products. You can create the best things specifically for your skin. My favorite is the Azelic Acid-great for unclogging pores.

  • I absolutely love the squalane cleanser from the ordinary. I use it dry with no water to remove my make up as the first step in my nighttime skincare routine even with my dry sensitive skin. I do it like that first because, it makes my skin less dry before going in for my double cleanse. I do this a lot on my TikTok profile (@sweetzoie1) as well if you were interested in seeing my skincare routine

    No
  • 10 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Love it , it worth every dime.

    Influencer for The Ordinary
  • I love it so much my skin has been cleared up!!❤️

    Influencer for The Ordinary
  • Their toner is the best and also has many uses besides toning. It can be used for sweaty pits, cracked feet and more. All their products are very affordable.

  • Products are cheaper than other places. Seems good quality. Employees are knowledgeable and helpful in store. There's no pressure tactics used which is really nice

  • I love using the Niacinamide and Caffeine Solution Serums every day! Has my skin feeling smooth and shiny!!

  • I purchased several items from this brand and I didn't see any change in my skin. I wanted a brighter complexion with less acne and post acne masks. I did not get more acne while using these products, but I also did not get less. These products have no effect for me.

  • I really love the ordinary products - no markup, simple, clean, effective ingredients. I've always repurchased the Niacinamide serum and it's working great!

  • I really enjoy The Ordinary for skincare ingredients I want to incorporate into my routine without additional unnecessary and potentially harmful ingredients. I have sensitive skin so I appreciate the no fuss aspect of this brand.