The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Ingredient-transparent formulations
  • Clinically effective actives
  • Minimalist, fragrance-free options
  • Wide, customizable range
  • Occasional sticky textures
  • Potential irritation from actives
  • Hit-or-miss product efficacy
  • Confusing layering for beginners

The Ordinary earns strong reviews for being effective and ingredient-focused: many users report clearer, smoother, more hydrated skin from staples like Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, and the AHA 30% + BHA 2% Peeling Solution. Reviews also flag weaknesses: some formulas feel sticky or pill, certain actives (retinoids, vitamin C, high-percentage acids) can irritate or be too harsh, results can be hit-or-miss by product or skin type, and the range can be confusing without research.

AI summary based on Thingtesting reviews

2,506 reviews and posts

  • I love the simple and concentrated products. Especially when skin care products can be so complicated.

  • I've been a fan of The Ordinary for years and have used a few of their products. The one product that really stands out, however, is the multi-peptide + copper peptides 1% serum. It is dreamy. Paired with the plant squalane, my skin is GLOWING. I will say that the multi-peptide lash and brow serum caused some irritation along my upper eyelid, which I was not expecting since their products are usually great for sensitive skin like mine. My review would be 5/5 otherwise.

  • The products are so detailed and specific that I always end up doing 30 mins of research at home before I head to the store to pick anything up. The AHA 30% + BHA 2% Peeling Solution is my go-to peel -- I'll use it 2x a week for a few weeks whenever I feel like my skin needs a pick me up!

  • The Rosehip oil is one of my all-time favorite products. I use it every single day. I love the affordability and the accessibility (since it is now in Sephora). It works wonders for me in the winter when my skin struggles and is super dry. The brand, overall, is great. I've reached out several times for a customized skincare routine

  • I use the glycolic acid religiously. It is so good and so affordable !!

  • my favorite ordinary products are their hyaluronic acid and their niacinamide! they are a part of my daily am routine and it does wonders on my skin for brightness and texture. they are INCREDIBLY affordable, almost to the point where can believe it is a scam. even if this brand does not work out for you in the long run, at least the ability to try different products won't break the bank. my tip: ease into applications. i wanted to like the glycolic acid and aha serum but i was careless and integrated them at the same time. as a result, my skin broke out and was painful for weeks. that is 100% user error and i will try them again in the future but currently a little scarred (literally and figuratively).

  • I could be a little more consistent with the product, however, the affordability is spectacular!

  • I love how affordable and simple The Ordinary's products are. I use the Niacinamide and Azelaic Acid daily. They are extremely affordable and provide helpful information on how to use each of their products.

  • the best skin care brand! cares about science and formulas rather than looking pretty or smelling good. very affordable, I already recommend this brand to skincare beginners.

  • It’s more than ordinary ! HA cream is great for skin.

  • Quality ingredients at an approachable price. I especially love the AHA + BHA peeling solution exfoliating facial. It’s effective enough to leave your skin feeling clean, soft, and smooth, yet gentle enough to use on sensitive skin.

  • Pure, singular ingredients at prices that can be beat. Top picks: glycolic acid, niacinimide, Hyaluronic acid, Azelaic acid and AHA/ BHA solution.

  • The ordinary brand is really innovative as a concept. I’ve been buying their products for years, mostly due to the price point and high quality of some of the products. At this point, I’ve simplified my skincare routine so I mostly use their squalane products and their glycolic acid…not on my face but on my legs. I love how affordable they are- I find them incredible effective and moisturizing. Some of the products just don’t work well though or are too harsh. I would advise caution especially with any of their actives.

  • I have Tried a few products from their collection but the ones I stick to are the glycolic acid and the primer. It’s simple on my skin and always leaves my face glowing. I find these are the best for my skin. I love the price of this brand and it makes it easier to keep trying new products.

  • Very hydrating and moisturizing - I love the packaging and most importantly it is very affordable. The ingredients are simple but effective

  • the hyaluronic acid from the ordinary has become a staple in my skincare. it leaves my skin so plump and doesn’t break me out. i love the price point of all their products and the quality has been great in my experience

  • The Ordinary makes skincare products that are affordable and accessible to everyone. Their products are high quality and they have products for virtually any skin concern. It is sold online and also in Ulta retailers.

  • I love their brand for simple products and cheap price. I think most of their products are great and can be easily incorporated into your skincare routine. Also love their commitment to sustainability and make sure to take advantage of their sale in November!

  • Discovering The Ordinary was a game-changer for my skincare routine. Their products are not only super effective but also surprisingly affordable. A standout for me is the Oat Cleansing Balm – it works like magic in removing my makeup, even the stubborn waterproof mascara.