The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Effective acne-clearing serums
  • Hydrating, lightweight hyaluronic serum
  • Powerful exfoliating acid treatments
  • Minimalist, reliable packaging
  • Occasional sticky serum textures
  • Harsh actives for sensitive skin
  • Pilling under makeup occurs
  • Inconsistent retinol performance

The Ordinary earns strong reviews as effective, ingredient-forward skincare that improves texture, hydration, acne, and clarity—standouts include Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, AHA 30% + BHA 2% Peeling Solution, and Squalane Cleanser—while minimalist packaging appeals. Reviews also flag downsides: some formulas feel sticky or pill, actives can be harsh or confusing to layer, certain products (retinols, vitamin C, hair care) underperform for some, and a few report irritation or breakouts.

AI summary based on Thingtesting reviews

2,522 reviews and posts

  • I used to suffer from little texture bumps on my nose and forehead but after using The Ordinary's Retinol, it cleared up o completely! It doesn't have a fragrance which is important for my sensitive skin people out there. And I love. the formula. It doesn't feel greasy or too thick. It soaks into the skin beautifully! I discovered Retinol is an important step everyone should have in their skin care routine. Me being a beginner to skincare- I had no idea. Huge fan of all things Ordinary! I buy these products three at a time because I'm scared of running out! If you don't have retinol in your routine yet, this is the perfect product for you!

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    I recommend this brand for anyone who is a beginner at skin care and you're not sure what to buy. It's an affordable brand that focus on quality.

  • I've been using The Ordinary on-and-off for about four years now. I say "on-and-off" because I've never actually been thoroughly impressed by the brand. On the flip side, I've never been really disappointed by them, either! The last product I used is the brand specific product I will be reviewing , and that is the Retinol 0.5% in Squalane. I used this for a couple of months and just couldn't get to grips with the oily feeling it left on my skin. Had my routine not included applying this right before bedtime, it might not have been such an issue, but since retinol is best applied in the evening, I found this to be my most convenient time. I wouldn't be able to comfortably lay on my pillow for fear of the oil getting on the fabric. It simply didn't absorb efficiently enough. Overall results were just okay, but not nearly good enough to ignore the "oily issue."

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    Better absorption qualities. I'd rather pay a little more, for a more refined product.

  • The ordinary recently dropped their haircare and I am I love .So convenient to have a body wash & shampoo in one for that price point .

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    Definitely consider a bigger bottle.I use it as body wash everyday and shampoo twice a week so there’s no way it will last a whole month .

  • I use their retinol nightly, it's great.

  • I love the Glycolic acid and hyaluronic acid duo. They leave my skin feeling clean and fresh.

  • Great quality, simple with no scents or additives. Amazing price point. Everything you could want and need.

  • I love the price point of this brand. Giving you the necessary active ingredients without the crazy markups.

  • Great quality! Inexpensive brand! A good landing spot for those that don’t want to compromise price for quality.

  • This brand is one of the coolest brands that offers no additive skin care products. I really enjoy this brand !

  • Love

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    I love the hair serum!

    Received a free product from The Ordinary
  • Love this line, seriously helped clear up my skin

    Influencer for The Ordinary
  • I love this brand. I've tried many different products from them and I've loved them all.

  • I love the glycolic acid for body acne and for armpits to reduce my deodorant usage! Life saver!

  • I have few serums from them and I love them, I try the exfoliant I like too, I’ll buy them again!

  • I love all the facial serums + the affordability!

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