The Bouqs

Best flower subscription company

Do not order from here!!! If you do indeed receive your order in time or at all, it’s nothing like the pic. How hard can it be to mess up flowers? Anywho…. Flowers are ENTIRELY TOO EXPENSIVE these days. Get it right people! We want our moneys worth!!

They provide beautiful flowers sometimes, but more often that not, the flowers don't look exactly like the picture and are very overpriced for what you receive. You have to pay for the deluxe version to get close to your money's worth, and if you get the base version, barely any flowers come for at least $40 or more. I really liked the more expensive bouquets I bought, they were beautiful. But the average ones are overpriced and the flowers don't last as long. You would be better off with supermarket flowers. Their customer support is great, so that is a plus for them

I'm a first time customer (and a bit skeptical to order again). From their website, I ordered 24 roses deluxe for my Mum for Mother's Day. The site confirmed my order and provided a promise delivery date (with tracking information) . The delivery date confirmed it would deliver 2 days before Mother's Day (which was no issue). On the day it was supposed to deliver, the tracking was not updated (it was in a holding pattern) but more importantly the flowers did not arrive. I immediately contacted customer service (via email as I'm not located in the US) for course correction. They responded in a reasonable time and offered a replacement bouquet (of my choosing that was similar in cost) and a free bouquet upgrade. I chose a replacement bouquet of roses that was upgraded from 24 roses to 32. And acknowledged the flowers were going to deliver four days after Mother's Day. When I received the new tracking number, I noticed the delivery was coming from Ecuador and they were sending volcanic roses. Because of the failure to fill and deliver my initial order, below is my rating: 0 star: ability to fulfill an order 0 star: ability to deliver on the promise date 1 star: customer service for quick response and quick to course correct 1 star: quality of flowers 1 star: customer satisfaction - my mother was impressed with the bouquet and she loved the bouquet - albeit 4 days late side notes: customer service is good with dealing with damage control. Yet, they did not offer a full refund (which I'm sure I could have received if asked but I didn't ask because it was more important to me that my mother received flowers). They did acknowledge the significance of the day, so it was disheartening that the arrangement arrived late. But on a more personal note, I don't live on the same continent as my parents and I see them about 1x a year. The Bouqs customer service & customer support outweighed what their business is set up to do: Which is to fill an initial order and deliver it on their original promise date. I do hope the company improves their fulfillment issues, but I will say in my case - the roses they delivered were beautiful and more importantly my mother was happy to receive them.

Received them as a mother's day gift. Very disappointed. A lot of wilted and dead flowers. Talked to someone who finally reimbursed him 50%, should have been more. He could have gotten better flowers from the grocery store for a lot less money. My son felt so bad. And to top it off, you don't even get a vase.

The flowers arrived on the verge of being dead and literally died and shriveled up a day after they arrived. A very disappointing experience especially for the price I paid. The flowers were so expensive and to die so fast was just ridiculous.

Nothing like the photos. Flowers arrived in a box separate from the container in another box. Flowers not arranged and did not fit into vase. A total mess. Not recommended as gift. Poor product quality, and customer service was no help.

Horrible.. flowers are not as they are shown! My husband bought me flowers through this company, I told him they looked really nice! The price he paid for roses, that we’re not long stem big roses! They were tiny buds ,turned into tiny roses!Just Pathetic!!! !!Tried to send pic & work with them! Unprofessional, didn’t care, took my husbands money! Do not purchase, I take flowers classes for 6 years now, learned a lot, horrible quality, misleading..you will be disappointed like me & many others!! Buyer Beware!!

Last night I ordered flowers from The Bouqs, they were delivered today, 3/16/24 to my aunts house. My aunt sent me the pic of them, they look terrible, nothing like the ones I ordered. As you can see on the pic I added here, please see below, the flowers on the top is the pic of the flowers delivered to my aunt by Bouqs today, the pic at the bottom right is the pic from Bouqs website. Not only I wasted my money but I also sent my aunt such terrible looking flowers when I was hoping to send her beautiful elegant flowers. This company is a scam, as other reviewers stated as well. I will complaint about them to BBB. Please do NOT buy from this company.

I ordered blue flowers, not one flower was blue and delivered a day late. This company is a SCAM. I will be getting a new credit card after this and reporting them.

Awful. The bouquets don't look anything like the pics. If you subscribe you are only allowed to choose low end bouquets that look like the ones sold at Target.

I shop from Bouqs for special occasions (birthdays, special events) as well as have a monthly subscription as well (love their flower selection as part of my subscription too and look forward to each delivery).

Fortunately I ordered Bouqs in NYC, where they were delivered fresh and same-day from their local store, but the vase and overall presentation looked nothing like the picture online. Oversold, under-delivered.

I've used the Bouqs for flower gifts to other people for years. They're always reliable, and the flowers always look beautiful. Would recommend!

Ease of use and distinctive packaging. The platform experience is good. The flowers represented on the website and the actual flowers received are a bit disappointing. Also, the value for $$ doesn't always make sense ... particularly if you want to be a frequent sender.

Bouqs was the first non-traditional online florist I used, and I still send and receive Bouqs regularly - the price and the modernism of the floral arrangements work well in most occassions.

love their arrangements and have always had a great experience!

I ordered recently from them, and was surprised that they don’t have a local shipping model for flowers. My delivery took 3 days, and went from New York to Houston. It was a little wilted by the time it got to the recepient 🥲 for how expensive these flowers are, I was expecting more density & better arrangements too.

The prices seemed good and I liked the sustainability mission. But shipping flowers has been hit or miss and not everything I got looked good when it arrived.

I shop Bouqs when I'm sending flowers to family and friends. I have had a good experience so far, but you almost have to buy the Deluxe as the regular size is really small (and expensive). Have not done the subscription.