4.6
87% of reviewers would recommend to a friend
Remi
4.6 • 674 Reviews
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4.6
87% of reviewers would recommend to a friend
Remi earns mixed reviews: many say the custom night guards and retainers work—thin, comfortable, and durable enough to ease grinding, jaw tension, TMJ pain, and morning headaches—while multiple reports flag serious weaknesses. Strengths include snug, low‑profile fits, clear instructions with Zoom assistance, and dentist‑comparable results; weaknesses include long production delays, inconsistent quality control (misfits, wrong items), and aggressive, hard‑to‑cancel subscriptions. Buyers prioritizing comfort and at‑home impressions may be satisfied; those intolerant of delays or strict subscription policies should proceed cautiously.
AI summary based on Thingtesting reviews
3mo ago
I’ve tried the cheap boil-and-bite guards before, and they always felt awkward and bulky. This one molds perfectly to my teeth. I barely notice it at night, and it doesn’t make me drool like the old ones!
3mo ago
I grind my teeth heavily at night and tried multiple guards before. Remi guards are the first ones that actually make a difference. The fit is perfect, they’re comfortable, and my headaches are gone. I love that they saved my impressions too.
3mo ago
Remi made the entire at‑home impression process incredibly easy, sending a complete kit with clear instructions, a helpful video, and multiple ways to reach their support team. When I had questions, their customer service went above and beyond—including offering a live web meeting during the dental impression process. I highly recommend Remi to anyone needing a custom mouthguard, as their commitment to customer care before, during, and after the sale is outstanding. My new mouthguard fits perfectly and is very comfortable, and my Remi experience exceeded my expectations. A++++
3mo ago
I started using this for my nighttime jaw clenching, and mornings are so much better now. Super comfortable and easy to use. Definitely worth it!
3mo ago
Stress and anxiety definitely make my jaw clench at night. Since I started using Remi custom guards, my morning headaches and jaw tension have gone way down. Much better than boil-and-bite ones.
3mo ago
The fit was spot on. It felt snug but comfortable, and it didn’t feel bulky like the store-bought ones I tried before.
3mo ago
Just received the guards and retainers for my sister and the fit is perfect! No issues at all so far. Hoping they last a long time, but if not we might just end up subscribing 😆
3mo ago
Super easy and convenient process throughout! They delivered the mold quickly, and had plenty of times to choose to go on a zoom call to make sure the fitting went right the first time. Everyone was very pleasant and easy to work with, and it seems like a quality product for a great price!
3mo ago
Started out with both upper and lower guards and it made a huge difference with my grinding and jaw discomfort. Using both definitely worked better for me.
3mo ago
Ordering was super simple. I received the impression kit quickly. Once I submitted my photos of my impressions, they responded to me within 24 hours. I am waiting on my retainers to be delivered but have used them in the past and am always impressed with the quality.
3mo ago
Long-time user here, and these guards continue to do their job. My teeth feel protected, and mornings are less achy.
3mo ago
Great product. I like how it fits. Great customer service
3mo ago
I’ve had both cheap mouthguards and expensive ones from the dentist, and Remi has been a total game changer. The quality is incredible and the customer service is unmatched. I was able to schedule a virtual session with a specialist who walked me step-by-step through how to create my mold, which made the whole process so easy.
3mo ago
Remi: The Best Customer Service on the Planet
Do you need a mouthguard but feel daunted by the “impression process?” Are you nervous that your impression will be rejected? Then, Remi is your go-to company. With lovingly given directions, both film and print, Remi CS will guide you, answer any concern, and give warm feedback on the process. Respond time is so quick that you’ll think Remi agents anticipate your concerns. And what great writing! You need Remi in your life and mouth (?). They’re professional and competent.
3mo ago
I don't have my nightguards yet, but customer support with the impression process exceeded my expectations. They sent me additional putty and I had a zoom call with a dentist. Looking forward to the delivery of my nightguards!
3mo ago
I began using Remi in 2023 after a disappointing experience with an expensive, uncomfortable dentist-made night guard. The impression process with Remi was simple, and their customer support team was incredibly helpful in ensuring my impressions were accurate and usable. I’ve been extremely happy with my Remi night guard subscription. Receiving fresh guards twice a year is absolutely worth it. Over time, my teeth have shifted slightly, and Remi’s customer service team made it easy to redo my impressions so I could update my guards and continue my subscription without interruption. I highly recommend Remi to anyone who grinds their teeth.
3mo ago
I had a wonderful experience with Remi. I grind my teeth at night and was noticing my teeth getting more sensitive. Remi night guards were highly recommended by a friend and I decided to give them a try. I'm so glad I did! A very helpful dental professional walked me through the impression process to ensure a perfect impression. The guards came in short order and fit great. Will be ordering a backup set soon!
3mo ago
Just got my guards and they fit perfectly! No issues so far, hoping they last a long time.
3mo ago
Twice I had trouble doing my impressions I set up a zoom appointment to help me go through the process quickly successfully . However my bottom impression still wasn’t useable. So instead of both a top and a bottom guard, I am expecting only a top guard. I have no photos to include because the Zoom dentist viewed my impressions & told me that no photos were necessary.
3mo ago
Remi provides outstanding customer service! Their team guides you through the entire molding process from start to finish via Zoom, and they’re always responsive, friendly, and helpful. The night guards themselves are excellent—extremely well made and significantly thinner and more comfortable than the ones I’ve bought online, all while costing a fraction of what you’d pay at a dental office. Shipping was fast, too. Highly recommend!