Remi reviews and discussion

Although I love the product and have bought nightguards from them several times over the years, my latest experience has been very unsatisfying. They received my impressions on April 17, and it has now been almost 11 weeks without receipt of the new nightguards. I have written to them several times, and their response is always that they are running behind on order fulfillment. Very disappointing customer service.

As a small bisness owner, I like to post reviews of other small companies I try. Because I know how hard it is to keep up the good work. But it is worth to mention that this company has been an amazing experience. 13 days after they received my kit, they shipped my guards. I tried them the very first night, they were very comfortable and light not bulky at all and at a reasonable price.

They are fabulous. Years ago I spent $2,500.00 for a custom fitted lower night guard. It was thick and cumbersome. I broke it and it coast me another $$2,500 to get "refitted". I received my Remi lower night guards at a ridiculously low price. From day one, i was pleasantly surprise at how comfortable and well fitted both my night guards fit. Thank you so much for your custom work and incredibly low price. OH ya, and the auto replacement night guards every 6 months. Cant get better than that. Thanks again Remi!

I’m very disappointed that I ordered night guards back in April and we are almost in July and still have not received my order. I’ve been charged but no product. I was actually looking forward to my guards but oh well I will find another company. Their customer service is actually good!!!!

Thank you very much! I love your night guards so much! They're more comfortable than store bought or dentist ones.

Having braces for 6 years and spending so much money for my teeth, I am glad I was introduced to this brand by a friend. It helped me save a lot in getting a retainer. I was not expecting it to work at first cause I thought It only works as a night guard but I was totally wrong. Wearing my retainer for 5 months already with no issues.

I did some research before actually purchasing this product. I read throught the good and the bad reviews and decided to give it a chance. Needless to say, I am beyond happy with this nightguards. For so long I would wake up with jaw pain, and even my neck would hurt. Not anymore. I ordered the remi kit, and got a personal appointment with a Dental Specialist that guided me through the process of the impressions. I sent my kit back and 3 weeks later, I got these amazing guards, not bulky at all, I can barely feel I have them. Yes it is true is taking longer than usual, but a nice lady in the customer service informed me about the delays and honestly, for the savings is worth the wait.

Remi Night Guards provide an effective solution for those seeking protection from teeth grinding and clenching. With their exceptional comfort, durability, and breathability, they offer a reliable safeguard for your teeth while you sleep. While it may take some adjustment to get used to wearing a night guard, the benefits far outweigh any initial discomfort. Considering their superior quality and customer support, Remi Night Guards are an investment worth considering for anyone dealing with bruxism.

after trying Remi out, I´m never going back to pay my dentist to pay hundreds just to have a bulky and uncomfortable night guard. love my night guards!

Don’t use this service!!!! They don't deliver and they don't return the money.

Don’t know where to start but I haven’t even received my night guards and I already have an outrageous review Long story short it took over a month for the product to be finished, all along that month I was assured , apologized to and informed uptenth times that they were moving locations During the back and forth emails I let them know that I was leaving town by a specific date and did not want the product sitting in a locked hot (100 degrees)mailbox at my residence for 2 weeks I was told finally that my order would be rushed and expedited so it can arrive on time Of course it did not happen, the day after I was told it was going out I received a notification that it was waiting for pick up by the USPS I was furious so I composed an email to the CEO of the company (I don’t fool around) He replied immediately and said it will be handled the next morning Next day…..crickets I emailed him again with all the updates of the package still sitting in Las Vegas awaiting pick up Again he replied that he forwarded to his support team Again nothing What a huge disappointment this has been and know the product will sit in a heat box for weeks The CEO Oscar Adelman should be appalled at this but I am sure he is not worried Worst t customer non- service I ever received!

I love how thin they are! I was using a football mouthpiece that was very bulky just to keep the grinding/clenching from hurting my teeth. Now I have these perfectly formed, thin pieces to wear at night and I don't worry anymore!

I’m a young business owner myself, and I literally never ever give bad reviews to other small businesses because I know what they’re going through. However, my experience with Remi changed that. I’m very conscious and concerned about my personal health, as is everyone else. When I lost my retainer, I was so bummed. I was also worried about my teeth moving too quickly and losing all the progress I had made with expensive braces. Remi gave me hope that I could get a new pair quickly and at a much lower cost. It’s been almost 6 weeks now, my orthodontist has identified that my teeth have moved already, Remi support will not reply to my update requests, and I legitimately feel scammed. I feel like this business model and marketing effort has resulted in the mere damaging of my personal health by giving me false expectations. I trusted Remi for over 6 weeks and I’ve personally paid for it with my teeth shifting and having to get new scans with my orthodontist as my initial ones won’t work. A lose lose. I am seriously beyond upset

I was a bit hesitant at first upon seeing some of the things others had to say but my personal experience with Remi has been stellar. Making the impressions was a breeze, a very helpful dental worker had a zoom meeting with me to make sure I did everything right then I just sat tight and waited a couple weeks. After I got my nightguards in the mail I wore them for about a week before they started wearing down a bit (this was on me since I chose the thinnest option). I got in touch with Remi and they set me up with a subscription so that I could get new nightguards whenever I needed for way cheaper. I asked if they could get me a thicker pair of nightguards and next thing I knew I was wearing them and I stopped waking up with that horrible jaw pain I was so used to. I would 100% recommend these, they’re way cheaper than the ones I was going to get from my dentist and I did everything from the comfort of my home. It’s a no brained if you ask me.

Finally, I am able to share my experience with Remi night guards after 3 months of using it. First of all, I didn't realize that the process of getting this product would be so easy as this is my first time. I was having trouble taking good impressions at first but glad they sent extra material with no additional cost and they even have a dental technician who assisted me in taking good impressions which was absolutely helpful. Secondly, they were in the process of moving to a new location which resulted a delay in delivering my night guards however, I was able to patiently wait and understood their situation considering they were able to explain to me the current status and was fully assisted by their support. Lastly, the night guards I received fits properly and helps protecting my teeth from grinding. I didn't get any issues wearing it. I am still comfortable using it until now but will do thicker one in the future as I feel I am really a heavy grinder than I thought and I use it at day as well. I might join remi club next time to save money. Overall, I am very satisfied with the custom night guards and great customer service they provided to me. I had a great experience with Remi. Highly Recommended!!!

I recently had the pleasure of trying out Remi Night Guards, and I must say they have been an absolute game-changer in my nighttime dental routine. As someone who struggles with teeth grinding and jaw clenching during sleep, finding an effective solution had become a priority for me. Thankfully, Remi Night Guards exceeded all my expectations and provided remarkable relief and protection.

nice customer service!

Was actually quite surprised because I thought this was going to take a while but I received the product in just a few days. I think I really need this for my grinding every night.

I really like the custom night guards, they were really snug and it was sent out within a month, not too bad!

You cannot reach them on the phone-email only. After multiple requests six months ago to cancel the account, they charged my card again this morning. I didn't want the original order and went through my dentist. REMI would not cancel my order or refund my money. I'm stuck with guards that do not work for me (REMI guards are for light grinding, not teeth clenching- they makes matters worse), and the company still charges me. They will not answer my requests for a refund. I didn't know how else to reach them other than reviews. I'm desperate for REMI to refund my card and cancel the account, and to never charge me again.