Remi reviews and discussion

4.6

87% of reviewers would recommend to a friend

Reviews mention

  • Slim, comfortable custom fit
  • Clear, helpful impression guidance
  • Dentist-comparable build quality
  • Noticeable grinding and pain relief
  • Inconsistent fit and bite alignment
  • Thin material wears for heavy grinders
  • Occasional plastic taste residue
  • Rough edges and high gumline

Remi earns mixed reviews: many say its custom night guards work—reducing grinding, jaw pain, and headaches with slim, comfortable, well‑fitting guards—while others report serious issues that make the brand hard to recommend universally. Reviewers praise snug, durable, dentist‑comparable quality and an easy at‑home impression process with Zoom guidance, but cite recurring problems such as long production delays, subscription and cancellation frustrations, sporadic non‑responses, occasional misfits or thin durability for heavy grinders, and wrong or missing orders.

AI summary based on Thingtesting reviews

676 reviews and posts

  • Customer service was really helpful when I had questions about the impression kit. Quick responses and easy process.

  • The entire process has been extremely smooth!! I highly recommend. Customer service is very responsive and helpful to make sure you get the perfect fit

  • Really happy with this night guard. Took a few nights to get used to, but now I barely notice it. Helps with jaw soreness too.

  • This is my second go round I had to get new molds made for my night guards. I’ve used them in the past. Got little lazy stopped using them, but then after looking and going more inexpensive route it really didn’t work. Remi is awesome. It’s the one I go back to, and I would highly recommend it to anybody looking for a night guard and definitely a better option than going through your dentist.

  • Tried a few night guards before, and this one is the most comfortable so far. Not bulky and helps with grinding.

  • I appreciate that the process can all be done from home. The guard arrived well packaged, and the fit was accurate on the first try.

  • The fit was better than expected and it’s comfortable enough to sleep with all night. My teeth feel less sensitive in the morning.

  • Didn’t realize how much I was clenching my teeth at night until using this. Waking up with way less jaw tension now.

  • Comfortable, durable, and effective. I’ve tried others before and this one is by far the best.

  • Easy process and great results. I grind heavily and this has really helped protect my teeth.

  • Remi makes a very good, very affordable product. But what really sets them apart, for me, is their stellar customer service. Every representative I've interacted with, whether by phone or email, has been incredibly helpful, friendly, and professional. Gold stars across the board!

  • I am in the process of taking dental impressions for a night guard to help with jaw pain. The process is simple & Remi have very clear instructions plus a step by step video to help you. Please do not be put off if your dental impression is not to good at your first attempt, Remi’s customer service is excellent & I am truly impressed. They are the best. They are so understanding & I feel the Remi team are totally there to assist you. I was so pleased I chose Remi to help with supply my night guard.

  • So far, Remi's customer service has been unmatched. From fast shipping to detailed step-by-step instructions, they've been there every step of the way. I had trouble getting my impressions approved so I scheduled a Zoom with one of their dental specialists - they offer a ton of time slots for convenience. They specialist was very pleasant and walked me through the whole process! Very excited to receive my night guards.

  • I admit I was skeptical going into the process based on experience with my dentist's office. However, I have been so happy with the process, the support, and the overall quality. The support they provided to ensure the right fit was great. My upper fit wasn't easy because of my extra bone structure, but they were very supportive during the live call, and we got it right.

  • Easy process and great results. I grind heavily and this has really helped protect my teeth.

  • Very Satisfied! It stays in place all night and has reduced my jaw tension significantly.

  • I love Remi and have been using them for years! I love that you can customize thickness of your night guard, and customer service is always very quick to address any issues. Such an affordable price for what you get- can’t even imagine how much money I would have spent at the dentist by now. I recommend Remi to everyone and will use them forever!

  • I bought the custom night guards to help with my extreme clenching at night since getting extensive dental work done. My whole experience with Remi and their customer support has been great (and I have to admit I haven’t been the easiest customer hahaha). They were quick to respond, usually by the next day, with any questions or concerns I had. Upon them receiving my impressions, I was told they couldn’t get a good enough mold from my bottom teeth, so they’d send me two upper guards instead. However, I reached out to let them know that I had just gotten my bottom permanent retainer off, and was really needing the bottom guard to double as a retainer to keep my teeth in place, and they were completely understanding and helpful about it. They ended up sending me another impression kit to redo my mold so I can get my bottom guard too! I just received my upper guard, and the difference is already night and day with my clenching after 3 nights of use. Thanks for all you do, Remi team!

  • Helped a lot with my clenching at night. My teeth feel protected and I can tell it’s doing its job.

  • I’m writing to voice my appreciation for the exceptional service provided by Remi’s Team. The team is prompt to respond to any questions, professional and efficient in resolving concerns and respects their relationship with customers.