Remi reviews and discussion

4.7

87% of reviewers would recommend to a friend

Reviews mention

  • Slim, comfortable custom fit
  • Adjustable thickness options
  • Secure, all‑night retention
  • Durable, professional materials
  • Reports of long production delays
  • Frustrating subscription mechanics
  • Occasional poor fit or tightness
  • Thinner guards wear faster

Remi earns mixed reviews: many users report custom night guards and retainers that fit securely, feel slim and comfortable, reduce jaw pain/grinding, and offer thickness options, while others cite serious issues with long production delays, auto‑renewal/subscription charges, and unreachable or inconsistent support. Reviews indicate the brand works for bruxism relief and TMJ comfort, but prospective buyers should weigh strong comfort/quality against reports of delivery holdups, subscription friction, and occasional poor fit or early wear.

AI summary based on Thingtesting reviews

847 reviews and posts

  • I absolutely love my Remi nightguard! I love how simple and quick it was to use the impression kit! All of the other Nightguards I’ve tried were to bulky these have a low profile design that allows them to be comfortable and effective! I no longer wake up in pain every morning! Thank you Remi!!

  • Great experience, great fitting retainers. Easy to use service and affordable!

    Received a free product from Remi
  • Very inexpensive compared to dentist office prices. Guards are more comfortable than the ones from the dentist too! Great customer service. Timely and very responsive!

  • Impression kits came in the mail pretty quickly, and the instructions were very clear. You need to send photos to confirm they're done correctly, and if not they replace the kit so you can try again. If you really have a hard time, they also have videos or even virtual calls to coach you through the process. The night guards are a perfect fit, they don't move around at all or touch your gums like generic ones do. They lasted months of daily use before I considered replacing my set! Saving my impressions helped down the line too when I wanted to order another pair, saved me the trouble of doing the whole clay biting process again.

  • I like these night guards a lot. I got a bottom and top guard. The first mold set I sent in wasn't good enough to make guards, so they quickly sent me a replacement and scheduled a Zoom appointment to get help making a better set. I wanted a guard for the top and bottom to try both out. When I got my guards, the bottom one was a perfect fit. I was really impressed. The top one didn't sit flush with my back teeth, especially on my right side of my mouth. This was probably my fault from backing off the mold in my bite when making it. I let them know; they took the feedback and made me a better one. If I could give someone advice about making the molds, I would say that the (5 minute?) time limit includes the smaller time limits, so it's not as long in your mouth as you might think. That's what the person on Zoom told me when I had my appointment. Secondly, don't lift up or loosen your bite while you're making the mold. Once you bite down on the putty, stay there. You'll have better fitting guards that way. Thirdly, you don't need as much putty for your front teeth as you think, and you should try to put a little more putty for your back teeth. I forgot about my back teeth's widths, and didn't account for it the first time. Their customer service was fantastic every step of the way, and I now have a top and bottom guard that fit! I'm very happy with this company/service and would definitely buy from them again when these ones wear out.

  • As someone who works in dentistry, I wanted to see a cost friendly professional company that makes night guards and retainers easily for customers. The impressions were very easy to take, instructions were thorough and easy to follow. Great alternative to a $500 night guard from a dental office. This is the SAME exact night guard you would get in office, same material and quality for 1/5 of the price! Processing time is about a month, which is longer than in office which takes anywhere from 1-14 days. Overall I would definitely recommend this company and their products

  • Easy in-home impression kit. The guards fit perfectly. Real value compared to in office mouthguards. Best of all, they work.

  • Beware!!! This company is a scam & BBB can back up my statement. This company did not come through with the retainers I paid $126.00 for, they wanted me to wait 1 month more to do a zoom call to complete molds, after waiting 2 weeks to receive the molding material. I wasn't willing to wait any longer & requested a refund. I received an email stating I'd receive a refund if I returned all supplies (which I did), then after 8 days I received an email stating I was refunded $61.00...they want to charge me for their lack of organization/professionalism. I did my part, I paid, agreed to do zoom...then when I realized I'd be 1 month more due to their scheduling issues, and not being able to move forward with order until required zoom call, I was done with the whole messy company. Stay away from these scammers, be sure to check the BBB for the LONG list of unsatisfied customers they already have in the 3 years they've been in business.

  • At first, I wasn’t wearing it a lot because it was uncomfortable but later on I got used to it. But the night guard is definitely a lot more comfortable than the over the counter ones.

  • Very prompt customer service. I love my night guard, it is light weight and a perfect fit. I will definitely stay with Remi.

  • Remi’s nightguards are soooo comfortable to wear! I hardly feel they’re on. I use to hate to wear the old thick kinds; never could sleep well with them. The staff is also helpful and attentive.

  • Amazing night guards! Their customers support is also very personal and great! The night guards themselves fit perfectly. If you are a heavy chewer you should get top and bottom and wear it together at night.

    Received a free product from Remi
  • As someone that has TMJ, it is really important I have a night guard set for the top and bottom of my teeth. I was please there were several options for customers to select which options and thickness they want. I would highly recommend getting Remi!

  • My wife and I both ordered night guards from this company after receiving recommendations from our dentist for night guards that were going to cost over $500.00 each. We decided to try this option first and were very pleasantly surprised. You have the option of upper or lower night guards and can choose the thickness. Instructions are easy to follow. Impressions were easy, customer service has been great, and product fits perfectly. Very comfortable. Would highly recommend this company and these night guards.

  • Great night guards, never had any issues with them. Amazing quality for the price! Highly recommend.

  • Super affordable option compared to a dentist that’s $600+. Impressions were simple and got the night guards within a few weeks and mine lasted over a year. Will keep reordering!

  • I love my impressions and great customer service from Remi.

  • This definitely helps with grinding. I would recommend

    Received a free product from Remi
  • I had a pretty good experience with Remi. I ordered a kit and got to work creating my impressions. I just couldn’t seem to get it right. Remi scheduled a zoom call with me to show me visually how to create my impressions. The person who helped me was kind and patient. I was able to get great impressions and they came pretty quickly back once they received my impressions. Overall a good experience.

  • I was having a problem with clenching/grinding my teeth at night and my dentist kept telling me that I needed night guards. I didn't want to pay the prices the dentist was charging so I looked into custom night guards where I could do the impressions myself. I found Remi and have been using them for a couple of years now. My dentist has noticed an improvement and I definitely can tell in the morning if I forgot to put my guard in as my jaw would be very tight from clenching. Remi has really great customer service and I love the subscription service as I don't even have to think about reordering when I need it. I get 2 guards with every shipment and that will last me 6 months. I highly recommend!

    Received a free product from Remi