4.7
87% of reviewers would recommend to a friend
Remi
4.7 • 844 Reviews
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4.7
87% of reviewers would recommend to a friend
Remi earns mixed reviews: many users report custom night guards and retainers that fit securely, feel slim and comfortable, reduce jaw pain/grinding, and offer thickness options, while others cite serious issues with long production delays, auto‑renewal/subscription charges, and unreachable or inconsistent support. Reviews indicate the brand works for bruxism relief and TMJ comfort, but prospective buyers should weigh strong comfort/quality against reports of delivery holdups, subscription friction, and occasional poor fit or early wear.
AI summary based on Thingtesting reviews
15d ago
The whole process was straightforward, and I’m happy with the final product. The guard fits comfortably and securely.
16d ago
I have a positive interaction with Remi so far. My first set of impressions were not good, nor my second one. Remi immediately sent me another set and with help of dentist in a zoom session, I did my 3rd set. Unfortunately, my lower impression was still not good. Remi again is sending me another impression kit. I am still waiting for it, but so far in the process, I am getting the support that they claim to offer. I have not seen the final product, but the customer service so far is top notch.
19d ago
Excellent quality night guards. Very comfortable.
21d ago
They make quality products and their customer service is the best.
22d ago
I don’t have much time to go back and forth when I need help with an order, so I really appreciate how responsive the Remi team has been. My questions were answered clearly and quickly, and I didn’t have to spend a lot of time figuring things out myself. The whole experience was simple and convenient, which is exactly what I was looking for.
25d ago
Cheaper and easier than getting night guards at the dentist, without sacrificing quality. I've already recommended it to several friends and they love it too.
1mo ago
It took several tries, but I managed to get decent impressions. Highly recommend using the Zoom call option. The dentist was able to help me immensely.
1mo ago
I would definitely recommend a zoom appointment with a dental assistant. I would also recommend the video tutorial. I tried two attempts unsuccessfully so I made the appointment for the third try. My dental assistant was awesome. Even after watching the video tutorial, she added hints to improve the overall experience. Also recommend doing the zooms meeting in front of a mirror. The notifications about the process once mailed back are also amazing. I have not received mine yet but just received notification that they are in the lab.
1mo ago
Several years ago I had a very expensive mouth guard made by my dentist to help with jaw pain caused by clenching. Unfortunately it got mistakenly thrown out in the trash. I saw an ad for Remi Night Mouth Guards and decided to give it a try since it was much more cost effective than getting a new guard through my dentist. I have to say I had my doubts, but they were quickly alleviated. From completing the molds with the help of a dentist over a zoom call until my guard was received, the entire process was seamless. When I received the guard it was very tight and I had difficulty removing it. I was especially concerned because I have crowns and was afraid the guard would loosen the crowns if it was too hard to take out. I contacted Remi customer service and they could not have been more helpful or kind. They quickly remade the guard in a more flexible material without charge and sent it out to me right away. The guard fits perfectly and is totally comfortable. I am able to wear it every night, and not only do I sleep better, but my jaw pain is gone. If you are considering Remi, but are a bit skeptical like I was, please take my advice and try it! I saved hundreds of dollars by using Remi instead of my dentist and could not be happier! This is an excellent company and I highly recommend Remi!!!!
1mo ago
I’ve been with Remi for a couple years, after my dentist quoted me over $600 for a single night guard. A quick google search led me to Remi, and I’ve never looked back. Their customer service is quick and friendly! The products are top notch. I’ve had several night guards, and also use their ultra sonic cleaner. I have recommended them to several friends and family members, and will continue to do so!
1mo ago
I have been using Remi's custom night guards since I found Remi in 2020. I LOVE THEM! They make my nights and mornings comfortable. My dentist is happy with my teeth not getting further damaged when sleeping.
1mo ago
Night guards from Remi are premium quality, custom made with options to choose thicknesses. Very reliable and long lasting. Overall best product on a market! Highly recommended!
1mo ago
Absolutely love my nightgaurds. A few years ago my hygenist off handed mentioned gum recession with clenching. I knew I clenched in my sleep because I would wake up like that. So I asked her some questions and she suggested nightgaurds but suggested finding an alternative to getting the from the dentist bc of price. I found Remi and have been using them ever since. They have saved my teeth and gums. Ever my sensitivity is less since I've been wearing them nightly.
1mo ago
My old guard had become uncomfortable, so I decided to try a new one. This feels like a nice upgrade.
1mo ago
I wanted something I could put in and forget about instead of constantly adjusting it during the night. After getting used to it, I barely notice it anymore. It stays in place well and has become part of my nightly routine.
1mo ago
Amazing customer service, they answered fast and always provided information on the process of my retainers. Although my impressions were messed up they provided me extra supplies for free! Wonderful team and product.
1mo ago
I’ve used a dentist-made guard before, so I had pretty high expectations. I was pleasantly surprised by how comfortable this one feels. The fit is secure without feeling excessively bulky, which is exactly what I was looking for.
1mo ago
I have been a very satisfied customer of iRemi for over five years. They consistently offer the best customer service and I’ve never had a problem with my bike guards fitting properly.
1mo ago
Durability was one of my biggest concerns because I tend to grind pretty hard. The material feels solid and hasn't shown much wear so far. I’m happy with how sturdy it feels compared with my previous guards.
1mo ago
I have been using my night guards for several years now. They work great! Whenever I’ve needed to contact Remi, I have found them to be prompt and courteous whether it’s solving an issue or routine communication. I recommend them highly!!