Remi reviews and discussion

4.6

87% of reviewers would recommend to a friend

Reviews mention

  • Comfortable custom fit
  • Thin low‑profile design
  • Noticeable jaw‑pain relief
  • Helpful impression guidance
  • Inconsistent product durability
  • Occasional fit inaccuracies
  • Lengthy production delays
  • Hard‑to‑cancel subscription

Remi earns mixed reviews: many say the custom night guards work—reducing jaw pain, morning headaches, and grinding—while fitting thin, comfortable, and secure, with options for upper/lower and thickness. However, reviews also report serious weaknesses: long production/shipping delays, inconsistent fits or durability for heavy clenchers, and aggressive, hard‑to‑cancel subscription practices with poor or unresponsive customer support.

AI summary based on Thingtesting reviews

776 reviews and posts

  • I wasn’t sure what to expect from an online kit, but the final result felt like something straight from my dentist. The edges are smooth, and the material feels durable but flexible. I’ve been using it nightly, and it still holds its shape perfectly. The craftsmanship shows real attention to detail.

    Friends with Remi
  • Had to leave a review because the process started rough. my impression kit came with dried putty. I messaged them and they sent a full replacement kit overnight. Once everything was sorted, the final guard turned out great. Happy with how they handled it.

  • The whole process was faster than I imagined for something custom. The impression kit came early, and I received my finished guard shortly after returning it. It’s nice to deal with a company that sticks to their stated timeframes. Very reliable.

  • The quality of the guard really impressed me. The material feels sturdy yet comfortable enough to wear through the night. It fits securely without feeling bulky, and it hasn’t shown any signs of wear even after several weeks. It feels just like a professional-grade product.

  • I liked that they didn’t overpromise on shipping times. They gave a realistic estimate, and my order arrived right within that range. The communication between each stage was clear. It’s a professional approach that builds trust.

  • Delivery was timely and the process felt well-coordinated. My impression kit was shipped quickly, and I got an email once my molds were received. The final product arrived within the expected window. Everything felt smooth and well-timed.

  • Thought I’d have to chase them down after a billing hiccup, but they fixed it right away and refunded the duplicate charge. The guard itself fits nicely now. Not a perfect start, but the resolution was smooth.

  • At first I wasn’t happy with the material because it felt softer than I expected. After messaging them, they offered a firmer remake that works much better for my grinding. Appreciate the help even though it started rocky.

  • I was frustrated when my impression got rejected twice. felt like I was doing everything wrong. Their team reached out, guided me step-by-step, and the third try came out perfect. Reached the finish line with a good fit.

  • The nightguards are top quality at a fraction of the cost typical for such an item. The customer service is top notch, always making certain you have the product on hand and sending emails on specials regularly.

  • My order was delayed because of the carrier and I felt like no one was replying. When they finally got back to me, they apologized, expedited shipping, and added a small discount for the trouble. The final product works well, so credit where it’s due! 😁

  • Quality is excellent. The fit is snug. Definitely a reliable option for grinders.

  • This company is very professional and they really take pride in their job. They want to make sure that the customers are happy with their purchase and for that reason they go above and beyond for them . The prices are reasonable too. The guards fit perfect too.

  • Comfortable, lightweight, and no weird plastic taste. Wore it all night with zero issues.

  • When life stresses me out, I know REMI has my back or rather, my jaw! The custom fit keeps me comfortable through the night, and I wake up without tension or pain. It’s such a relief knowing my teeth are fully protected.

  • Feels way better than the bulky one I got from my dentist. Super comfy and high quality

  • Remi has been nothing but amazing the shipping is fast and the staff is so so helpful i have been a happy remi coustomer since 2017 and they are AMAZINGGG i recomend everyone i know to them and the cost is resonable!! thank you remi for protecting my teeth with your mouth gaurds!!

  • What I love most is the ultra-thin design, it saved me from those bulky, uncomfortable options I used to struggle with. This one feels so natural and lightweight that I barely notice it’s there. It still gives me full protection without sacrificing comfort, which is exactly what I needed. Easily the best night guard I’ve tried.

  • My teeth are prone to temperature sensitivity, so I was worried about bulk or pressure. This guard fits lightly and doesn’t add any extra strain. The balance between firmness and comfort is impressive. It’s nice finding something that feels protective but still gentle.

  • Way better than I thought for an at-home kit. Clean finish, great fit, and no rough edges. Super happy with it.