4.7
87% of reviewers would recommend to a friend
Remi
4.7 • 844 Reviews
•

4.7
87% of reviewers would recommend to a friend
Remi earns mixed reviews: many users report custom night guards and retainers that fit securely, feel slim and comfortable, reduce jaw pain/grinding, and offer thickness options, while others cite serious issues with long production delays, auto‑renewal/subscription charges, and unreachable or inconsistent support. Reviews indicate the brand works for bruxism relief and TMJ comfort, but prospective buyers should weigh strong comfort/quality against reports of delivery holdups, subscription friction, and occasional poor fit or early wear.
AI summary based on Thingtesting reviews
7mo ago
I used to wake up with jaw pain and headaches almost every morning. Since using my Remi guard, the pain is gone. I actually look forward to sleeping with it, it really works.
7mo ago
Very straightforward ordering process with exceptional customer service, they were very helpful in ensuring a smooth impression process!
7mo ago
I’ve tried the cheap boil-and-bite guards before, and they always felt awkward and bulky. This one molds perfectly to my teeth. I barely notice it at night, and it doesn’t make me drool like the old ones!
7mo ago
I grind my teeth heavily at night and tried multiple guards before. Remi guards are the first ones that actually make a difference. The fit is perfect, they’re comfortable, and my headaches are gone. I love that they saved my impressions too.
7mo ago
Remi made the entire at‑home impression process incredibly easy, sending a complete kit with clear instructions, a helpful video, and multiple ways to reach their support team. When I had questions, their customer service went above and beyond—including offering a live web meeting during the dental impression process. I highly recommend Remi to anyone needing a custom mouthguard, as their commitment to customer care before, during, and after the sale is outstanding. My new mouthguard fits perfectly and is very comfortable, and my Remi experience exceeded my expectations. A++++
7mo ago
I started using this for my nighttime jaw clenching, and mornings are so much better now. Super comfortable and easy to use. Definitely worth it!
7mo ago
Stress and anxiety definitely make my jaw clench at night. Since I started using Remi custom guards, my morning headaches and jaw tension have gone way down. Much better than boil-and-bite ones.
7mo ago
The fit was spot on. It felt snug but comfortable, and it didn’t feel bulky like the store-bought ones I tried before.
7mo ago
Just received the guards and retainers for my sister and the fit is perfect! No issues at all so far. Hoping they last a long time, but if not we might just end up subscribing 😆
7mo ago
Super easy and convenient process throughout! They delivered the mold quickly, and had plenty of times to choose to go on a zoom call to make sure the fitting went right the first time. Everyone was very pleasant and easy to work with, and it seems like a quality product for a great price!
7mo ago
Started out with both upper and lower guards and it made a huge difference with my grinding and jaw discomfort. Using both definitely worked better for me.
7mo ago
Ordering was super simple. I received the impression kit quickly. Once I submitted my photos of my impressions, they responded to me within 24 hours. I am waiting on my retainers to be delivered but have used them in the past and am always impressed with the quality.
7mo ago
Long-time user here, and these guards continue to do their job. My teeth feel protected, and mornings are less achy.
7mo ago
Great product. I like how it fits. Great customer service
7mo ago
I’ve had both cheap mouthguards and expensive ones from the dentist, and Remi has been a total game changer. The quality is incredible and the customer service is unmatched. I was able to schedule a virtual session with a specialist who walked me step-by-step through how to create my mold, which made the whole process so easy.
7mo ago
Remi: The Best Customer Service on the Planet
Do you need a mouthguard but feel daunted by the “impression process?” Are you nervous that your impression will be rejected? Then, Remi is your go-to company. With lovingly given directions, both film and print, Remi CS will guide you, answer any concern, and give warm feedback on the process. Respond time is so quick that you’ll think Remi agents anticipate your concerns. And what great writing! You need Remi in your life and mouth (?). They’re professional and competent.
7mo ago
I don't have my nightguards yet, but customer support with the impression process exceeded my expectations. They sent me additional putty and I had a zoom call with a dentist. Looking forward to the delivery of my nightguards!
7mo ago
I began using Remi in 2023 after a disappointing experience with an expensive, uncomfortable dentist-made night guard. The impression process with Remi was simple, and their customer support team was incredibly helpful in ensuring my impressions were accurate and usable. I’ve been extremely happy with my Remi night guard subscription. Receiving fresh guards twice a year is absolutely worth it. Over time, my teeth have shifted slightly, and Remi’s customer service team made it easy to redo my impressions so I could update my guards and continue my subscription without interruption. I highly recommend Remi to anyone who grinds their teeth.
7mo ago
I had a wonderful experience with Remi. I grind my teeth at night and was noticing my teeth getting more sensitive. Remi night guards were highly recommended by a friend and I decided to give them a try. I'm so glad I did! A very helpful dental professional walked me through the impression process to ensure a perfect impression. The guards came in short order and fit great. Will be ordering a backup set soon!
7mo ago
Just got my guards and they fit perfectly! No issues so far, hoping they last a long time.