Remi reviews and discussion

4.6

87% of reviewers would recommend to a friend

Reviews mention

  • Comfortable custom fit
  • Thin low‑profile design
  • Noticeable jaw‑pain relief
  • Helpful impression guidance
  • Inconsistent product durability
  • Occasional fit inaccuracies
  • Lengthy production delays
  • Hard‑to‑cancel subscription

Remi earns mixed reviews: many say the custom night guards work—reducing jaw pain, morning headaches, and grinding—while fitting thin, comfortable, and secure, with options for upper/lower and thickness. However, reviews also report serious weaknesses: long production/shipping delays, inconsistent fits or durability for heavy clenchers, and aggressive, hard‑to‑cancel subscription practices with poor or unresponsive customer support.

AI summary based on Thingtesting reviews

776 reviews and posts

  • I was skeptical at first because I had bad experiences with other guards. Remi surprised me—the fit is amazing and it’s comfortable to wear all night. Clenching is way better and my jaw feels relaxed. Definitely the best option I’ve tried. 🙂

  • Boil-and-bite guards never worked for me. 😞 They were uncomfortable and didn’t protect my teeth. Remi feels premium and comfy all night. Grinding and clenching are way less now. Totally recommend it over the expensive dentist versions.

  • Boil-and-bites were uncomfortable and useless for me. This custom guard fits perfectly and stops my grinding. I wake up refreshed and without jaw aches. Totally worth the price and easy to order online.

  • Didn’t expect much at first, but the quality suprised me. Feels custom, strong, and not flimsy at all. I’ve gone through so many guards cuz the quality just wasn’t there. This one finally feels like it’s built to last.

  • Used to wake up with bite marks and rough edges on my old guards. This one feels very comfy to wear and no fitting issues.

  • I honestly thought the quality would be just ok since I ordered online. Turns out it’s great, fits perf, and feels way more durable than any guard I’ve had b4.

  • Wonderful customer service. I made a mistake on my impression (100% my bad, couldn’t center my teeth on the thingy, oops) and the person I emailed with assured me everything would be okay and there were steps for fixing my silliness. SO great at alleviating stress.

    Received a free product from Remi
  • The Remi mouth guards have changed my sleeping quality in the best way! The top and bottom mouth guards provide me with the comfort and stability for my teeth grinding I needed from a mouth guard!

  • I’m an older woman who has paid a small fortune for night guards throughout my life at various dental offices. I’ve had lots of issues grinding my teeth! I found Remi on my Facebook feed and gave them a chance. I’ve received several orders from them. They helped me via Zoom with my impressions because I had way too much anxiety around it. They give me enough time, because of their reminder emails, to make any necessary changes before I receive my order. I’m currently having an issue with my upper guard because I needed to get the thicker ones. The thicker one has a ridge bothering my tongue. I’ve had nothing but support from the Remi Team. They are re-doing it while paying attention to making sure it will not have a ridge. Price is way way better than my dentist! My only issue is they don’t always answer the phone. I have other items I order and they never answer their phone so I appreciate that they try. I will continue to order from them! ~Sheri

    Received a free product from Remi
  • I've been ordering from Remi for years now and would highly recommend for anyone who needs a retainer. I grind my teeth and I feel so much better sleeping at night knowing that my teeth are protected. The best part though is that the customer service is top tier. They respond quickly and kindly to all emails and offer fantastic discounts all the time.

  • I ordered from Reno after grinding my teeth at night. They sent me the impressions and then the nightguards which was simple. I will continue to buy from them, happily!

  • I've been using Remi night guards for a few years now and continue to be very satisfied. I use the medium thickness, which has never worn out before the next night guard comes to replace it. The medium thickness is incredibly thin and not at all noticeable when in my mouth.

  • I have been a customer with Remi for years. The impressions were easy to make and fit well. What stands out is their customer service, though. I have been able to resolve issues via email and not have to talk with a bot on chat. I recommend their product and service.

  • I’ve been loving Remi! I’ve been using them for the past 3 years. It’s so easy to reorder and I also appreciate the occasional reorder deals too. Their customer service is also very attentive and they make every effort to respond quickly.

  • I’m having a good experience. The guards usually fit well, but the bottom guard I got last week hurt my teeth. I’ve had a good overall experience with Remi’s subscription program, they come in on time. I think they could go a little easier on their marketing as I’m not really interested in anything other than their guards. I visited my dentist & they used a 3D modeling device to show me that my tooth structures have not been worn down since I’ve started.

  • Remi has been a game changer for me. No more gross old night guards. Perfect impressions. Upper and/ or lower options. When I felt like my teeth might have shifted- they sent me a new molding kit for free! Amazing customer service!!

  • I found Remi after a dog found my night guard from the Dentist and chewed it all up. That dentist night guard was five times the cost of Remi. Remi is the perfect cost and convenience! As they keep your molds on file, I have been able to use them multiple times to get new ones

  • My first guard didn’t feel like the high-quality product I expected. Support handled it quickly and sent a replacement, which is snug, durable, and very comfortable. Definitely happy with my purchase.

  • Got my REMI guard last week and it’s amazing. Fits perfectly and feels super comfy at night.

  • I was frustrated at first because I expected faster shipping. In the end, the quality made up for it.