Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • Gifted by prose This fully customizable routine by them had me shock! I was thrilled to receive such amazing products based on the quality and concerns of my hair type. I love all the 3 products i received and indeed the best

  • I was pleasantly surprised! This is probably the best shampoo and conditioner I've used. My hair has become shinier, feels stronger, and is soft but holds it's curl. I will definitely continue getting this, because it's really helped.Gifted by Prose

    Influencer for Prose
  • I am absolutely in LOVE with my prose custom haircare. I love knowing that my shampoo and conditioner is made for my hair specifically. the quiz was easy to take but comprehensive. i definitely recommend! gifted by prose.

    Influencer for Prose
  • Complimentary from prose. My hair feels really clean, I don't feel any residue after I rinse and it doesn't feel weighed down by any of the products.My scalp actually does feel healthier. I wasn't really having trouble with scalp sensitivity or flaking but it does feel healthier in a way I can't really describe.

  • I've always bought her hair care products for curly hair but I've never had products before that were actually customized specifically to my hair. I love that these products address multiple concerns with my hair not just frizz and moisture. I also like that I can customize be sent so that I have a nice fruity smell that completely fits my taste and style. The products are concentrated in that I only have to use one pump to get through my hair which goes down to close to mid back on me. Before trying days, I would always wash my hair multiple times to get it really clean. I really like that with this I only have to shampoo my hair once. The conditioner is great for removing tangles and the hair oil leaves my hair looking amazing. These products were gifted by Prose in exchange for my honest opinion

    Received a free product from Prose
  • Gifted by Prose in exchange for my honest review. I think this is the best way of doing haircare! It’s so hard to find a product that meets all of the needs of your hair and this system does it. I took a quick explaining my hair goals and its current state, and I was recommended multiple products that would help for my specific hair. The packaging of the products is amazing because it’s personalized to me and explains what is in every bottle. And to top it off…the products are really good. I’ve only used mine a few times now, but have already seen improvements in my hairs’ strength and shine, which is exactly what I wanted!

    Received a free product from Prose
  • Everything was great! Smells sos good and made my hair so soft and I was very pleased with the shipping time and quickness of the form to fill out to receive it. Would purchase again and recommend to anyone. Complimentary from prose

    Received a free product from Prose
  • I love that the products are customized. Each product is based on the results from your online consultation. My routine includes pre-shampoo hair mask, shampoo, and conditioner. My hair and scalp are healthier. This routine keeps my hair hydrated and smooth. This was gifted by prose.

    Received a free product from Prose
  • This is probably one of the coolest experiences. you just take a quiz and it creates the perfect skincare routine for you and it gets delivered quickly. It's very personal which is so cool! My set targeted dry skin, and it really helped make my skin feel so hydrated and soft! gifted by prose.

    Influencer for Prose
  • I love how just in the intro quiz that prose took the time to truly understand my hair — even asking my zip code and telling me the % of humidity, water pollution, wind average, and more. I just love the brand and the scents and how it is truly customized for my hair in my area. I received this complimentary from prose the three piece hair set and loved everything.

    Influencer for Prose
  • I have really been enjoying my hair products by PROSE nothing like other brands I have used! These actually leave my hair soft and healthy looking I also really love the mask it is not heavy on my hair I definitely recommend! I was gifted by Prose.

    Received a free product from Prose
  • Oh my!! These are amazing! Literally has transformed my hair and made it so soft and silky! I bleach my hair and it’s already looking and feeling less damaged. I love the customization on them as well! This was complimentary from prose & I definitely recommend!

    Influencer for Prose
  • I am really enjoying my Prose products. Being able to customize your products for exactly what your hair needs is amazing. It's a thorough questionnaire but it's definitely worth it. The packaging is super cute and my hair feels great. Gifted by Prose.

    Influencer for Prose
  • This is the best shampoo and conditioner I’ve ever used! As it should be since it’s made specially for your hair which I love love love! It has all the things I need just for my hair specially and I’m obsessed! My hair has never felt and looked so perfect! Complimentary from prose

  • Complimentary from Prose. I was able to customize my haircare routine through Prose's consultation form. It was very detailed and insightful. I ended up receiving customized shampoo, conditioner, and pre-shampoo mask. The shampoo effectively cleansed and nourished my scalp. Hair conditioner moisturized my hair and made it feel so soft. Pre-shampoo mask feels soothing and moisturizes my hair.

    Received a free product from Prose
  • This is my first time trying these products and brand, I absolutely fell inlove with it!! I feel like this is the most hydration my hair has ever gotten!!! I have hair that tends to be very dry at the ends and as of right now it’s so soft and shiny everywhere!! I received free products from Prose

  • Gifted by prose used this on my hair yesterday I love it Pre wash shampoo I really like it I let it in my hair for 15 mins I really love it and I love smell only negative about this is because none of the shampoo conditioner or the pre-wash tell you how long to leave it in Shampoo I really like it. It made my hair feel clean, but I did make my hair feel a little grainy. Is that the word? Conditioner I really liked it and it made my hair feel smooth. Hair process 7 /10

    Influencer for Prose
  • The scalp treatment felt almost like mint going into my head but it was so refreshing. I enjoyed applying it. As for the shampoo my hair has never felt so clean and bouncy without conditioner. I loved how my hair felt. The conditioner was purple to fight brassiness in my hair but the curls looked BEAUTIFUL! I will say I was not a huge fan of the scent but the amazing thing is you can change the scent on your next order which is crazy. I am planning to get other products from this brand. It was super easy to get it customized and the products come with your name on it. Complimentary from Prose

    Received a free product from Prose
  • I love this customized hair care line. I love all the products I received and I love that it’s made just for my hair type and for my hair goals. I love that they ask what exact concerns you have and then the best products that fit those. And I’ve seen such an improved just using it a few times. I love it. This was gifted by prose.

    Influencer for Prose
  • Such a great set ! I love trying quality haircare and this set gifted by Prose is wonderful. It smells amazing and I love how it comes with a complete shower routine, love the hair quiz and the bottles have my name on them! So cool

    Influencer for Prose