Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • As someone with fine, wavy, and frizzy hair, it can be a pain to find hair products that make a noticeable difference for me. The Prose line has been absolutely incredible! Not only does the scent I chose smell amazing, but my hair looks and feels so soft and manageable. I love that it’s perfectly customized to my hair needs and I definitely feel like it checks all the boxes I’m looking for. Gifted by Prose.

    Received a free product from Prose
  • I noticed a BIG difference in my scalp after the first wash. My scalp felt cleaner and my hair was incredibly soft. The mask, however was a game changer… I suffer from oily hair, VERY oily hair and after one wash with the customized shampoo/conditioner and a hair mask, I was able to make it three days without dry shampoo. The shampoo and conditioner are great, but the mask was incredible. This set was complimentary from Prose!

    Influencer for Prose
  • This brand came to rescue my hair because I have color treated hair and I color my hair every 3 weeks. I have seen a radical change in my hair. It is silkier, smoother, shinier, and it looks healthy! I was surprised that a friend asked me what I had done to my hair because it looks beautiful. I received these products complimentary from Prose

    Influencer for Prose
  • Who does not love a customized item catering personal needs. Prose got me a customized shampoo and conditioner for dry and damaged hair and it works amazing. Their hair wrap is also amazing and works well on my hair. Gifted by Prose

    Received a free product from Prose
  • After the consultation I chose 3 items and received them complimentary from brand to test and review. I deal with dry scalp, oily stands, and lack of volume. The pre shampoo mask was new to me, as it was my first. I did get to choose the scent for the shampoo and conditioner which was a fruit scent. I love the smell of it. The shampoo lathers lovely, the conditioner wasn't thin and rinsed out easy. Usually by now my hair is oily again, but that's not the case with this.

    Received a free product from Prose
  • What an interesting shopping experience to design a set of haircare products that specifically for myself! I like how Prose makes the process easy and clear to follow. The products are nice to use. I felt my hair was cleaned thoroughly and volumized afterwards. Love it! [Gifted by Prose]

    Received a free product from Prose
  • I have struggled with oily lifeless hair and prose has came to the rescue! I was gifted by prose the pre shampoo scrub, shampoo, and conditioner and have been using according to direction for a little over 2 weeks. I have noticed such a difference in the life and volume of my hair

    Received a free product from Prose
  • I really love the customization aspect. I answered all the questions and the recommendations were spot on. And the products as excellent. I received shampoo & conditioner for my highlighted blonde hair and it is great at combatting the brassiness. And the hair mask is just amazing!. Gifted by Prose

    Influencer for Prose
  • I really like using these prose products as a whole haircare system! I love the hair mask and scalp mask so much for a pampering self care night. I love how they hydrate and nourish my hair and the curl cream is so nice too! gifted by Prose

  • This product was such a good experience! I love how all the bottles said my name, but speaking about the product itself: amazing! I have super dry and damaged hair, the leave in conditioner does a perfect job with that, I do not brush my hair right after shower, I leave the leave in conditioner and then I brush and I can't explain how EASY it is to brush, no hair falling out! Loved it! Overall, a great experience and my hair improved a lot. Gifted by Prose for my honest review.

  • Complimentary from Pose I value my hair care routine and choose products that offer multiple benefits. This shampoo and conditioner duo surpassed my expectations. The shampoo has a lovely aroma and a portable size. It leaves my hair silky, manageable, and shiny with minimal product needed. I appreciate its natural ingredients and brand personalization. The conditioner is equally impressive, leaving my hair soft, manageable, and pleasantly scented. Its compact size suits my daily routine. I highly recommend these products.

    Influencer for Prose
  • I was so excited of getting all products right for my type of hair and concerns. Not just something on the market, but what I really need. All products arrived together, and I enjoy using them. I clearly see how much difference it is. Hair are stronger, healthier, way easier to style and so pretty and healthy shine. Highly recommended. Received complimentary from prose

    Received a free product from Prose
  • What a beautifully curated skincare routine. I love that this is a great way for beginners to be introduced to a multi-step routine. I think the personalization questions are so helpful, and accurate based on my skin’s needs. The products themselves are lovely. I received this set complimentary from Prose.

    Received a free product from Prose
  • I ordered a hair care set: shampoo, conditioner, and scalp mask. It has a delightful fragrance. The mask moisturizes the scalp before using the shampoo. The shampoo gently cleanses the hair. The conditioner intensely hydrates, leaving the hair soft and shiny. I appreciate the ability to customize products for my hair type on the website. Also, the company sent a beautifully packaged set with my name written on the packages.

    Influencer for Prose
  • this set was gifted to me by Prose and I absolutely loved how shiny, smooth and silky my hair felt. the quiz was very easy to take and took so many factors into consideration which was great. I love how my hair was when I styled it after

  • This is my first time trying the Prose system, and I really like it! The quiz was in-depth but quick and easy to answer. I got the pre-shampoo hair mask, shampoo, and conditioner. Love how soft my hair felt after the first wash!!! This was sent complimentary from Prose.

    Received a free product from Prose
  • I have tried personalized skin care products but never hair care. I like how you can select options according to your hair type, color etc. The haircare set that was created for me is perfect! My hair, especially having oily roots and dry ends, doesn't look greasy at all after one day of washing like it normally does. My hair feels healthier and has a ton of volume. This would be a great gift for gifting someone during the holidays! Gifted by Prose

    Influencer for Prose
  • The shampoo and conditioner combo for my hair is just perfection! The botanica scent is so nice and earthly and I love how it lingers. My hair is dry and I have a flaky scalp that doesn’t hold curls as well as I would like so the shampoo and conditioner really helps give my hair some life. The conditioner is very soft and makes my hair feel so healthy and not greasy at all. I got the styling gel and it’s perfect to hold curls! The combo also gives me more shine and volume and it makes my hair smell amazing as well. I received this set complimentary from prose to try out and review and my experience has been wonderful!

    Received a free product from Prose
  • I am so obsessed with the shampoo, conditioner and curl cream I was gifted by Prose! I feel like it is geared completely towards my hair after taking the consultation quiz and the packaging is GORGEOUS!

    Received a free product from Prose
  • Prose's personalized hair care system is a thoughtfully curated blend of sustainable and natural ingredients. The simple online questionnaire results in an individualized formulation that perform best with your hair and environment. I ordered a shampoo, conditioner, and leave-in treatment. These products cleansed, moisturized, and made my hair more manageable. I chose the Oasis scent and being able to choose the fragrance in my products was the best part. My products smell so fresh and delightful, such a tropical and summery scent! The packaging is impeccable and includes pump dispensers as well.

    Influencer for Prose