4.3
74% of reviewers would recommend to a friend
Prose
4.3 • 1,458 Reviews
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4.3
74% of reviewers would recommend to a friend
5
Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.
Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.
AI summary based on Thingtesting reviews
3y ago
I have been looking for hair products suited for my lifestyle and hair type. Not only does the quiz customize your hair products and really get to know you, but you absolutely feel the difference in just one week. My hair is visibly less oily with more volume, I can't wait to see the results in a couple more weeks. This was gifted by Prose.
3y ago
I liked the Prose quiz and how they pick ingredients and products you need but I wanted to be able to customize it more. I like the scent I chose and the Prose system itself. But overall I thought the shampoo, conditioner and hair oil were okay. I like the overall idea of it but I didn’t find anything so special about it and it really didn’t feel different from any other shampoo and conditioner. Maybe I just need to use it longer to see results. Just make sure your really take thought into the quiz to get the hair care right for you.gifted by prose
3y ago
Prose gifted me a custom routine after a thorough analysis of my current situation and I CANNOT SAY ENOUGH GOOD THINGS about the brand. First, the questionnaire was so thorough and in-depth to get to know me. Second, I feel they recommended and prepare exactly what I needed and third, the packaging is so luxe and amazing and truly feels personal. I LOVE IT
3y ago
My entire experience with Prose has been amazing. From the quiz, to personalizing my products to how well each product works - I have no complaints! The actual products themselves are so good and have made my hair feel healthy and soft (and they smell sooo good). The shampoo has an amazing lather and makes my hair feel really clean. The conditioner keeps my hair moisturized and shiny. The curl cream keeps my curls defined and healthy. Gifted by Prose.
3y ago
The prose product line/process is really impressive. I feel like the questions really understood my hair type and narrowed in on perfect styling products! I love the pre-shampoo mask to revive my curls and I love the curl cream & gel to keep my hair lively but tamed! gifted by prose
3y ago
I think this brand has the most beautiful hair care packages ever!! And the best part is each product is custom made exactly for your hair! I’ve washed my hair with prose shampoo and I see a huge difference in my hair!! Super healthy and shiny! I’ve never been more happy and satisfied with my hair care products from Prose! Complimentary from Prose!
3y ago
Omg! I found my new favorite haircare brand! Not only do they work but they are custom made for your needs. The survey is quick and easy to do and they provide everything you may need to get your hair back in check. The difference in my hair is amazing. My hair was suffering after covid and then some stressful life issues and from it falling out to being rough and frizzy looking i just coupdnt find anything that worked, but thanks to this amazing set that was gifted by Prose, my hair is looking, and feeling smooth, shiny and most importantly healthy! I will FOREVER have them in my routine.
3y ago
I received this complimentary from Prose. The process of customizing my haircare routine was so awesome! It was exciting to get products especially tailored to my hair needs. I received supplements for growth and condition and shampoo!
3y ago
Customizing my haircare routine with Prose's products has been a game-changer. The ability to tailor the products to my specific needs has made a noticeable difference in the health and appearance of my hair. The customization process is straightforward, allowing me to address concerns such as moisture, damage, and styling preferences. The products deliver on their promises, leaving my hair feeling nourished, shiny, and more manageable. Overall, the personalized approach to haircare has elevated my routine, and I highly recommend giving it a try for a tailored and effective experience. Gifted by prose.
3y ago
I have had an awesome experience with Prose, and have had a much healthier hair journey since starting my subscription a few years ago. The ability to customize to your hair needs based on location and concerns is really innovative, and I love being able to choose my fragrance for each shipment. The shampoo is perfect for a gentle yet effective cleanse and leaves my (usually oily) lengths feeling clean yet hydrated. I tend to be able to make it last a few days without getting oily again, too! In part I believe this is due to the wonderful hair mask that I also get in my subscription, which is a pre-shampoo mask that helps balance my oily scalp. My only issue is that they do not send out reminders as to when your order is going to ship, often times I find out on the day it's been charged and is already being made for me, which means you cannot cancel the order since it's already in production and products are made to order. I appreciate this no-waste approach to beauty, however I have a huge backstock of product because I simply do not go through it that quickly. Customer service is top notch and goes way above and beyond, more than any other company I've worked with before. They are very helpful in addressing my concerns and have helped me better manage my account. I just wish a simple automated email would tell us when they're about to process!
3y ago
I recieved this complimentary from prose. These products are honestly such an amazing trio for my hair. I love how they created the set to my preferences and to what my hair needs. I am honestly very happy with this set and love how it has that oceanic and fresh and clean scent I really enjoy. These products made my hair very soft and manageable and I cant get enough of how healthier my hair looks already. The hydration is also very there with these products. Overall I am so happy with these and cant wait for my next hair wash.
3y ago
The shampoo was tailored to my specific hair needs, and I could immediately tell the difference from my usual generic shampoo. It lathered well and left my hair feeling clean and refreshed without stripping away its natural oils. The scent was also lovely, not too overpowering. The conditioner was a game-changer for me. It was rich and creamy, making it easy to distribute through my hair. It left my strands feeling incredibly soft and manageable. I noticed a significant reduction in frizz and tangles, which is a huge win for my unruly hair. The pre-shampoo mask was an interesting addition to my routine. I applied it before washing my hair and left it on for a few minutes. It provided a deep nourishment to my hair, making it feel more hydrated and revitalized. I noticed that my hair looked healthier and had a beautiful shine after using this mask. Gifted by prose
3y ago
Complimentary from prose. I really enjoy the experience from the begging. This really really feels like a personalized products. The kind of questions I have to answer in profile were very specific. The products are really good!! I enjoy the shampoo and conditioner a lot but the curl cream it’s one of the best I’ve tried! I’m excited to keep using and add more products in my routine.
3y ago
Prose service is very fun! It is very personalized and individual. I tried couple things from them and was impressed with unique formula that they used for my hair after the survey I did. They also used natural ingredients that made my hair very soft and smooth. Gifted by Prose.
3y ago
I received these products complimentary from Prose and I am so impressed with them, I see why they’re so well loved. The shampoo has a great lather and it leaves my hair feeling clean but doesn’t completely strip it. The conditioner is really creamy and absorbs so well into my hair and makes it super easy to detangle. My curls were so defined after getting out of the shower & I was really excited to style. The gel has a very thick consistency but if your hair is soaking well it applies so well and gives so much definition and shine. After drying, my curls looked and felt amazing!
3y ago
It was so much fun customizing my own personal haircare. After one wash with these Prose products, I was already starting to see amazing results! It also smells so good. I would defintley recommend giving Prose a try. I received this complimentary from Prose.
3y ago
This is a great way to get customize hair products that will actually work for your own needs. The quiz was easy to make and it comes out with suggestions of different products to choose from. I’m loving my new set complimentary from prose
3y ago
Love Prose! Everything from diagnosis to customisation through packaging, shipping and actual results is absolutely top-notch. Fantastic service that takes your lifestyle, location and individual skincare needs into consideration to mix you the fresh products your skin needs and deserves. They often have sales (I know, I've ordered from the before) and if you're flirting with the idea, just try. I love my unscented, nourishing line! Gifted by Prose - opinions are my own.
3y ago
I was gifted by Prose 3 products that were made SPECIFICALLY for my needs and I absolutely love them. I will never use anything else on my hair. I was sent a shampoo, conditioner and curl cream and my curls have never been healthier and bouncier!
3y ago
I thought it was very cool to complete the survey and the products were made specifically for my hair. I have these hair products once. I really like the pre shampoo because it made my ends feel very soft. Gifted by Prose.