Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • I’ve been wanting to try prose for years now, so I’m very excited to finally have gotten the chance! First off, the personalized hair quiz, that you take at the very beginning, was extremely helpful in learning more about my own hair results, and the factors that my environment may have on it. I learned so much just from the results of the quiz! I’ve been using the products for a few days now, so I can’t report on long-term results. But so far I’m loving what I’m seeing! The addition of using a pre-shampoo, mask has left my scalp, super clean and oil-free, which I have had trouble with in the past! I’m excited to continue using only prose products & seeing more long term results. Plus the cute packaging, and expert shipping is just a cherry on top! Gifted by prose

    Influencer for Prose
  • Prose shampoo and conditioner have been great for my hair. It leaves my hair feeling refreshed and clean. My hair didn’t get oily for a few days after washing which normally doesn’t happen for me! It smells good and my hair is so soft! This product was gifted by prose.

    Received a free product from Prose
  • Gifted by Prose. First off, I loved the packaging of the products and it was a fun touch to have my name on the products. I ordered pre shampoo- mask, hair oil and a condition. The mask makes my scalp feel clean and removes the buildup I have from all the dry shampoo usage. The hair oil is a bit too heavy for me to use on damp hair, so instead I use it before taking a shower and then just a tiny tiny bit after. It makes my hair so smooth! The conditioner is smelling absolutely amazing and I had my friends ask me what perfume I use because I smelled so good, it was all the conditioner! I have used it for a few weeks and so far I am very happy with these products!

    Received a free product from Prose
  • This shampoo and conditioner has quickly become my new favorite. The shampoo leaves my hair feeling filling clean but still soft and smooth and the conditioner leaves me shiny and hydrated. I’ve noticed less frizz and more volume. Gifted by prose

    Received a free product from Prose
  • I couldn’t be happier with Prose! First of all the questions are very detailed, from personal concerns even to your daily habits. I’ve been using it for sometime and seen a lot of changes as I hair dry it everyday and a little dry. Would 10/10 recommend! Gifted by prose

  • I love this new haircare brand it works so well and makes my hair feel amazing! The quality is so good and the smell is amazing so I highly recommend trying it out it is so good!! Love it so much!!!!! Offered by prose

  • I have dry, sensitive skin with some redness, and I love that skincare products can be tailored to my needs and concerns. The products leave my skin feeling nourished and calm. I highly recommended for those seeking personalized skincare solutions! Gifted by Prose.

    Received a free product from Prose
  • I received these products complimentary from Prose. Honestly, I was amazed at how my hair looked and felt after the first use. I have an oily scalp and dry ends. My scalp felt clean and my hair was shiny and smooth. I went two days without washing my hair with no problem. My ends look less frizzy and super soft.

    Received a free product from Prose
  • I was gifted these products and complimentary from Prose. Let me tell you, Prose custom haircare is a revelation! The online quiz was seamless, impressively detailed—even considering my city's weather and its impact on my hair. After just one wash, the reduction in frizziness was staggering. My hair feels transformed—silky, manageable, and healthier than ever. I'm beyond impressed and will wholeheartedly recommend Prose to everyone seeking personalized, effective haircare.

    Received a free product from Prose
  • This customized hair care set really has been amazing. The personalized shampoo, conditioner and pre shampoo scrub has felt so great on my hair and I love how you can pick the scent as well ! From the packaging to the products itself, this is a game changer ! Gifted by prose.

    Influencer for Prose
  • I really like all the Prose products I received customized for my hair type. I think it’s a awesome way to purchase my products that my hair really needs. They smell amazing and even better my hair feels so soft. Gifted by prose

    Influencer for Prose
  • Umm I have never felt more cared for and loved by my haircare! There’s just something about getting to customize your shampoo and conditioner that makes it not just products but a self-love routine! My hair felt so good after using these and I especially love my customized curl cream! Complimentary from prose for my honest opinion!

    Received a free product from Prose
  • Upon opening my Prose box that was gifted to me, i immediately loved the packaging and how unique it was to me. The smell of the scalp mask is spa like & the products have left my head feeling refreshed and build up free! I have enjoyed using the shampoo and conditioner that are helpful for my dyed hair.

    Influencer for Prose
  • This was my first time using a customized hair care routine and it was great! The process is super easy, you answer some questions about your hair type and length, plus some questions about environmental factors and stress. You get to choose what scent you want and theirs quite a few options! I wish it let you choose different scents for different products but you only get one and it stays the same for every product you’re recommended. I have dry and really long, damaged hair but the three products I got have been great! I use the shampoo, conditioner, and leave in conditioner all the time in my regular hair are routine and my hair is feeling awesome. Highly recommend giving it a try! Gifted by Prose

  • I’ve never had better results from hair products. These have changed my hair health for the better. It’s stronger, my natural curls are more defined and my scalp is less dry. This product was gifted to me by the brand, but my opinion is my own.

    Received a free product from Prose
  • I received this product complimentary from Prose. I am in love with their products, my hair is healthier and stronger. Feels super smooth and shiny. Love that they offer a quiz to customize your products so they help you pick what's best for you for your needs.

    Received a free product from Prose
  • I received my products complimentary from prose 2 weeks ago. I’ve been using the shampoo, conditioner and hair mask. First of all - the scene is incredible, I got the limited edition fall scent and it’s stunning. Secondly I had mentioned my scalp is oily and my ends are dry and somehow this shampoo and conditioner combo balances both and keeps my hair feeling hydrated but not oily. It also gives me volume which I asked for.

    Received a free product from Prose
  • Complimentary from prose. I received this hair set which included the shampoo, conditioner and hair mask. I am really loving the shampoo and conditioner most as it is a clean scent that leaves my hair smelling wonderful and also leaves it shiny and smooth.

    Influencer for Prose
  • I received these products complimentary from Prose in exchange for my honest review. I am thoroughly thrilled and impressed with this hair treatment system from Prose! The pre-wash treatment, shampoo and conditioner suited my hair’s needs and addressed its concerns. My hair comes out amazingly full of body, shine and looking so healthy! The essential oil scent is very light but it’s nice and refreshing. I had difficulty choosing a scent because they sounded so good, I plan to get rose and melon in the future!

    Received a free product from Prose
  • I received a selection of products, complimentary from Prose in exchange for my review. Prose takes you through a series of questions before coming up with a formula specific for your hair type and hair goals. I love the process and the key questions that were asked before getting my shampoo and conditioner. Prose even formulates based on location since environmental factors definitely impact hair. I’ve been using the shampoo and conditioner creating for my hair and already notice a big difference. My hair is softer and feels cleaner longer. The leave in conditioner is great and keeps my hair’s moisture locked in. The selection of scents is also amazing!!! I highly recommend Prose.

    Influencer for Prose