4.3
74% of reviewers would recommend to a friend
Prose
4.3 • 1,458 Reviews
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4.3
74% of reviewers would recommend to a friend
5
Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.
Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.
AI summary based on Thingtesting reviews
3y ago
I loved how thorough the questionnaire was when doing the initial consultation. I got a pre-shampoo mask and customized shampoo and conditioner. Since I have extremely dry ends, the pre-shampoo helps so much with prepping my hair and makes my hair feel soft, shampoo is non stripping and the conditioner is very moisturizing. Really easy routine to follow and I’m noticing a big difference in the texture and look of my hair, my ends feel less frail and dried and overall hair looks shiny. Gifted by Prose.
3y ago
I was super excited to be gifted by Prose. First off these came in a very nice box and were very secure to avoid any spills or leaks and that’s super important. Secondly the packaging was super cute and because they are custom made for your hair they have your name on them. I selected the scent with jasmine in it and I’m super excited that I did because it’s so good I seriously want a perfume of it like no joke at all. I was kinda shocked that the shampoo was so thin but it fomed up just fine and rinsed out like super easy so I didn’t have to pick my hair up in different parts just to get the shampoo out. My hair was also a lot softer right after shampooing and less tangled than normal. The conditioner was very hydrating but not overly thick or hard to rinse out either. I used the leave in conditioner afterwards and nothing else no gel no cream just the leave in and normally my hair would be a frizzy mess but it actually looks really amazing. Thank you!
3y ago
I've been really enjoying my haircare routine by Prose. My damaged bleached hair was using a hair mask as conditioner every week because regular conditioner wouldn't cut it. Prose leaves my hair just as soft and shiny with the system. I do wish there were instructions that come on the products or at least with the products. I wasn't sure exactly how to best use the pre-shampoo mask and had to go out of my way to Google it. But overall, the results of using the whole Prose routine has been great and so worth it! Gifted by Prose.
3y ago
Complimentary from Prose. Personalized hair care? Yes please! The quiz asked great questions about my hair, health, and lifestyle. I love how they create shampoo, conditioner, and a hair mask just for me. The packaging is super cute as it has your name on it. The product itself is incredible and has transformed my hair into shiny, healthy, and vibrant hair again.
3y ago
Prose has transformed my hair care routine! The personalized shampoo, conditioner, and Pre-Shampoo Scalp Mask are game-changers. My hair feels healthier, shinier, and the customized formulas cater perfectly to my needs. Plus, the natural ingredients and delightful scents make each use a spa-like experience. Prose is not just hair care; it's a personalized luxury for my locks! gifted by prose
3y ago
Prose skincare set including cleanser, serum and moisturizer was kindly gifted to me by the brand. I love that the products can be customized based on my skin concerns and how I can customize even the fragrance. This set works together to moisturize and soothe my dry, sensitive skin.
3y ago
I genuinely loved every single minute of this experience. It’s my first time using custom haircare and the quality is unmatched. It’s actually meeting my own unique goals. Not only do I foresee myself repurchasing and repurchasing but I also think this is a great gift idea. Everything down to the packaging and scents are so wonderful. Complimentary from Prose.
3y ago
Love this customized hair care routine for my hair. The shampoo conditioner and hair oil that I ordered from prose were just so perfect for my unmanageable hair. It brings in the right needed moisture texture for my hair. The shampoo and conditioner is a must have. The hair oil is a god send. I received this complimentary from Prose
3y ago
I was so excited to finally try out Prose products! I love the idea of getting personalized hair care, especially as someone with brittle bleached hair. I received an order of shampoo, conditioner, and hair oil after taking the hair care quiz gifted by Prose. All of these products smell amazing. The shampoo is my favorite, it really cleanses my scalp while being sulfate free, which is preferable for my color treated hair. The conditioner is alright, I typically always use a deep conditioner so unfortunately this product didn’t leave my hair quite as soft as I’m used to. If you typically only use a regular conditioner, I’m sure this will work just fine for you. Mine came with a purple tint to reduce brassiness, but the purple is too light to do much to tone my hair. The hair oil is a miss for me. It feels like it sits thickly on top of my hair instead of absorbing like some other oils I’ve used. It smells absolutely incredible though, I’m obsessed with it. I’ll probably use it as a pre-wash treatment. 5 stars for the shampoo, 3 for the conditioner, and 2 for the hair oil.
3y ago
the quiz was comprehensive and gave me a selection of products that would be beneficial to my hair care routine. i chose a pre-shampoo mask, shampoo, and conditioner. my order arrived in less than a week which was great. there was so much attention to detail like the cards that came with my order and my name being printed on the packaging. i've been using my prose hair products for over a week now and my hair has never looked and felt better!!
3y ago
I recently was gifted by Prose their customizable hair routine and have really enjoyed it. I liked the ability the customize the products to fit my hair needs, instead of a one fit for all. The formulas are innovation and unique to fit everyone's hair needs.
3y ago
I love that this shampoo is very detailed in customization. The experience in customizing my personal shampoo to reach my hair goals was very exciting. I wanted more volume and more shine to my hair/ They had me take a quiz in all the factors that goes into hair growth. Love that these shampoos doesn't have parabens and sulfates. You're able to choose certain scents as well, which I really love, because sometimes some scents I'm not the hugest fan of, but love the way the shampoo works! I've been using this for over a month and my hair looks amazing, shiny, soft, and more volumized, especially at the roots. My hair would always look very flat and weighed down. I definitely recommend! So happy with my hair now!
3y ago
Gifted by Prose in exchange for my review. If you’re looking for a great brand to have personalized haircare based on your selection and zip code, Prose is for you! The assessment you take really hones in on what you need to help your hair flourish and what environmental factors (based on your zip) are having a negative effect on your hair. I was blown away! I have been using the pre-shampoo scalp mask , shampoo and leave in conditioner…boy am I blown away! These products in conjunction have left my hair super clean, smooth(soft), tamed of flyaways more than they normally are and just feel SO MUCH BETTER…plus the scent is lovely! I have wanted to try the brand for such a long time and am so glad I was given the opportunity! Highly recommend the brand and products!
3y ago
Complimentary from Prose. I'm really satisfied with this product. I got an pre shampoo mask, a shampoo and a conditioner. I have oily roots and dry ends, so this kit was perfect for me, I can feel my hair so smooth and hydrated but not heavy or oily. I recommend it!
3y ago
I love how the products cater to my hair needs! I have long, straight, fine, and thin hair and these products were aimed at me after going through a survey. My hair feels softer and looks shinier after continuous use. Complimentary from prose
3y ago
Wow! I am literally in love with my new personalized hair care. I’ve genuinely never seen better results. My hair feels so soft, strong, and smooth, and I have seen a noticeable difference in the overall health of my hair. I got the shampoo, conditioner and leave in conditioner gifted by Prose.
3y ago
I am nothing short of impressed with these customized hair products from Prose. From the very beginning, to the end result, this is such an experience. In order for me to receive products customized to my specific needs, the questionnaire asked me several questions that I would have never have thought to consider. I decided to go with the scalp mask, the shampoo and conditioner to give my hair special attention. Not only was I able to address specific concerns, but I was able to choose the scent that I wanted for each product, which was pretty cool. The mask was thinner than I expected, but it still worked rather well. The shampoo and conditioner textures were nice, as was the scent, and they lattered and rinsed well. My hair was left clean, soft, and smelling great. As for the packaging, it's an A plus for me. Simple, but it has my name on it, and how fun is that! Complimentary from Prose.
3y ago
Gifted by prose and thingtesting for my honest review and thoughts. I have been so pleasantly surprised by these custom skincare products! They are truly fragrance free and have been helping clear my skin while also softening my skin
3y ago
I’ve never tried personalized hair care and I love this concept. It’s meant for my hair and I can see the difference in how my hair looks and feels from the first wash! I love the pre shampoo mask and it really nourishes my hair. Gifted by prose
3y ago
This is a must have for my hair! It is easy to customize to your hair needs and I love how personalized it is. It left my curly hair bouncy and with no frizz even on hot and humid days. I love that they come with a pump! gifted by prose