Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • This haircare routine was gifted by Prose. It was so easy to customize a routine that works for my hair and everything smells amazing too. The shampoo is really nice and doesn’t dry out my hair. The hair oil helped retain moisture and give a healthy shine and the gel has a nice hold. Love!

    Influencer for Prose
  • I LOVE this whole concept! Customized haircare is something I’ve never tried before and I’m at a point in my hair journey where it feels like nothing is actually doing anything for hair health, so getting something like Prose is needed. The quiz was easy and the products gifted to me by prose smell and feel amazing!

    Received a free product from Prose
  • I received this product complimentary from Prose. I was impressed with the questionnaire they had allowing my choices to be very customized however once i looked at the ingredients list, a lot of these beneficial ingredients were pretty low on the list especially for the conditioner. I did like the hair mask the best. The fragrance was also a but overwhelming. I should have chosen a fragrance free one.

    Received a free product from Prose
  • I have issue with my hair feeling stringy after showering due to build up an hard metals in the water. When I ordered prose it initially improved my hair but after a few weeks my hair went back to normal. I found the hair mask to work better than the shampoo and conditioner.

  • Prose customized hair care products (pre-shampoo scalp mask, shampoo and conditioner) - love that it’s tailor to my specific scalp and hair needs. The products I have are fragrance free. I feel that the products keeps my hair refreshing, hydrating and nourishing. I can’t wait to use their other products. Complimentary from Prose.

  • Prose is amazing! Everything is incredibly personalized and detailed to give you the best products for your hair type. Love how much volume the shampoo leaves me with, and the conditioner leaves my hair super silky. I also received the leave-in conditioner and it’s very nourishing, I use this a few times a week. I also am in love with the scent! My hair has never felt so great after being consistent with this line, I think it has made a huge improvement on my overall hair health. Highly recommend if you’re looking for a customized hair care line. Kindly gifted by Prose.

    Received a free product from Prose
  • It actually makes a visible difference, especially after using their product for a while. The products last me a long time. It’s worth the price.

  • This personalized shampoo and conditioner and dry shampoo has done wonders for my hair! My hair feels amazing and so much more hydrated without being weighed down by heavy conditioner. The shampoo never strips my hair but makes it feel so clean and the conditioner makes my hair silky and smooth and I’ve had a lot less tangles and breakage since using regularly. I truly believe the personalized products are the way to go now. The dry shampoo is incredible! I’ve never used a non-aerosol dry shampoo before but I’m a convert. Works perfectly and so easy to pack and travel with. Highly recommend Prose. The hair quiz was thorough and easy to do also. Great experience all around. Gifted by Prose.

    Received a free product from Prose
  • I love my custom hair care from Prose! I got the shampoo, conditioner, and hair mask. The products are super high quality and it’s so cute that my name is on the bottles! I leave my mask on before washing my hair for 10 minutes and then use the shampoo and conditioner. My hair feels super smooth after each use and smells incredible! Gifted by Prose

    Influencer for Prose
  • I really like the idea of customized hair care and I was really pleased with how well all the formulas worked with my hair. I used the shampoo, conditioner and treatment mask and I was really impressed! My hair is softer, less frizzy, shinier and overall looks healthier. This was gifted by Prose.

    Received a free product from Prose
  • I received this complimentary from Prose for my honest review. I loved being able to customize and try these products. The customization was fun and easy. I like that they have safer ingredients and I was able to choose no silicone in my products. My hair loved the products too. It left my hair feeling clean and so soft. Only good things to say.

    Received a free product from Prose
  • Love the products and love that we can customize it. The customized formula addressed my unique needs, leaving my hair healthier and more vibrant with a noticeable difference. I’m loving all my products. Offered by Prose.

    Received a free product from Prose
  • I received these products complimentary from Prose hair care in exchange for my honest review. Hair care customized for your own particular hair care needs is a great concept. The quiz was easy and quick to fill out. Even down to the scent of your line. I chose Palma with orange and sandalwood and it's a lovely, subtle scent. I wish the scent would be stronger, and last longer. Using my 3 care line up of mask, shampoo and conditioner, left my hair shiny, and healthy. My scalp didn't start itching until day 2, when I need to wash my hair again.

    Received a free product from Prose
  • I love this line so much! I’ve used the shampoo and conditioner a few times now and it’s so gentle on my hair but it does such a great job at cleaning it. I wash my hair every 2 days and needed something that won’t dry it out, and the formula for this is perfect! Offered by Prose

    Received a free product from Prose
  • This was gifted by Prose! I am super picky about my hair products as I’ve been bleaching my hair for about ten years and have pretty fragile, dry platinum hair. This line has made my hair feel so soft and hydrated I absolutely love!

    Received a free product from Prose
  • I've had the pleasure of trying out Prose products and love their personalized approach. The initial survey, considering factors like hair type, situation, location, and daily activities, ensures a tailored selection. The shampoo and conditioner set leaves my hair clean, fresh, and nourished, while the hair oil adds a delightful smoothness. I highly recommend Prose for their customized and effective hair care products that suit everyone. Gifted by Prose.

    Influencer for Prose
  • I really like the Prose 3 piece skincare set for its tailored approach to skincare and how I can customize each step for my own specific skincare needs. The gentle cleanser effortlessly removes dirt and makeup, while the serum and moisturizer leave my skin feeling hydrated, smooth, and soft. No adverse reactions or breakouts—just happy skin! Highly recommended! This was gifted by Prose.

    Received a free product from Prose
  • I received this products complimentary from Prose in exchange of my honest review. Having heard such mixed reviews about Prose I was very excited to try it for myself. Packaging is very nice and minimal, which I love. Now on to shampoo and conditioner, they seem a little on the “lighter” side, so the first shampoo didn’t lather a whole lot but the second did and it was good. Conditioner is also on the lighter but I quickly realized that a little really goes a long way with both products and I have A LOT of very thick hair. Then I applied the oil, I was super excited to try this the ingredient list is a thing of beauty. Oil worked beautifully on my ends, instantly made them look healthier. As for results, I’m honestly quite shocked: my hair hasn’t been this shiny and soft in like perhaps ever, my blonde highlights are bright and vibrant. For my hair type this combo made a terrific match, I’m beyond pleased and I usually use very expensive, high end brands for hair care. Only thing I didn’t really like is how small the bottles are for the price. Unnecessarily over the top IMO.

    Received a free product from Prose
  • I've absolutely loved trying Prose's custom haircare! The personalized touch, from the custom formulation (including the scent!!) to the individualized approach, makes this brand truly special. My Pre-shampoo Mask offers a soothing scalp refresh and helps to get rid of excess product used. My Prose Shampoo leaves my hair feeling refreshed and clarified, while the Conditioner adds a lustrous shine and enhances my natural waves. The products all make my hair so soft, clean, and manageable, and the scent lingers enough to make my hair smell fresh. The sustainable and natural ingredients align seamlessly with my values. This isn't just hair care; it's an experience tailored to me, and I can't recommend it enough. I was gifted these products complimentary from Prose in exchange for my honest review.

    Received a free product from Prose
  • Embarking on a transformative journey, I embraced the Prose Shampoo and Conditioner duo, and the results were nothing short of spectacular. The shampoo's tropical aroma and lush lather left my hair refreshed, maintaining its natural oils. The conditioner, with its botanical richness, brought a silky softness without the wait. Gifted by Prose

    Received a free product from Prose