4.3
74% of reviewers would recommend to a friend
Prose
4.3 • 1,458 Reviews
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4.3
74% of reviewers would recommend to a friend
5
Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.
Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.
AI summary based on Thingtesting reviews
2mo ago
I have very dry hair with lots of split ends and feel like I’ve tried every recommended shampoo and conditioner. I was really excited to test out this brand after hearing about the customization of each product, and it being tailored to your hair. After a thorough questionnaire (including how my local area’s conditions effect my hair) I was able to choose a custom scent, see what ingredients would be added into my products and how each one would combat my issues. I love how all the products are made with my needs in mind and labeled with my name on them! After using these products a handful of times I can say that I’m a huge fan of the Meleni scent (it’s perfect for the upcoming summer months and isn’t overwhelming) and like the way it makes my hair feel/look after use. Something to note is that since the products are made to order, they can take a few days to make and process before shipping out, mine took about 4 days to create before being sent out, and another 5 days in the mailing process. Overall I’m very happy with the products and am looking forward to seeing how my hair will be repaired after long term use. Gifted by prose

2mo ago
I have very dry hair with lots of split ends and feel like I’ve tried every recommended shampoo and conditioner. I was really excited to test out this brand after hearing about the customization of each product, and it being tailored to your hair. After a thorough questionnaire (including how my local area’s conditions effect my hair) I was able to choose a custom scent, see what ingredients would be added into my products and how each one would combat my issues. I love how all the products are made with my needs in mind and labeled with my name on them! After using these products a handful of times I can say that I’m a huge fan of the Meleni scent (it’s perfect for the upcoming summer months and isn’t overwhelming) and like the way it makes my hair feel/look after use. Something to note is that since the products are made to order, they can take a few days to make and process before shipping out, mine took about 4 days to create before being sent out, and another 5 days in the mailing process. Overall I’m very happy with the products and am looking forward to seeing how my hair will be repaired after long term use. Gifted by prose

2mo ago
I love absolutely love the process of creating the three step skin care routine that suits perfectly for my skin type and skin needs. The process is simple and actually works. Get what your skin NEEDS AND DESERVES. Perfect fit skincare ! Gifted by prose

2mo ago
The hair mask is my favorite product from this set. It gives deep nourishment and really improves the condition of my hair. After using it, my hair feels very soft, silky, and much healthier. It helps repair dryness and makes my hair look shiny and strong, like after a salon treatment. I like to use it once or twice a week for the best results

2mo ago
The conditioner is amazing for everyday use. It makes my hair much easier to comb and helps reduce frizz. After using it, my hair feels smoother, softer, and more manageable. I also noticed that my hair looks more shiny and less tangled. It gives a nice light moisture without making my hair greasy or heavy

2mo ago
I really liked this shampoo. It cleans my hair and scalp very well without making my hair feel dry or rough. After washing, my hair feels fresh, light, and soft. I also like that it doesn’t leave any heavy feeling on the roots. My hair looks clean for longer, and it feels healthier overall with regular use

2mo ago
Gifted by prose. I have really been enjoying using this product so far. What I love most is how personalized everything feels, even my name is printed on the bottle, which makes it feel truly made just for me. The formula feels lightweight and gentle, while still effectively cleansing and balancing my scalp. My hair feels soft, smooth, and looks healthier after each use. It does not weigh my hair down and keeps it feeling fresh for longer. I also love that the routine is tailored specifically to my hair needs, which makes a noticeable difference. Overall, it has been such a unique and enjoyable experience.

2mo ago
complimentary from Prose It was so fun customizing my own skincare products, specifically for my type of skin and add the right ingredients to target my skin concerns. It only took me less than five minutes, and the page also teach some educational tips for everyone. My package came in less than a week with a beautiful packaging, each product labeled with my name of me that makes it more special. So excited to keep including them as part of my skincare routine for better results.

2mo ago
I received this product, complimentary from Prose, for review. I'll admit that I was initially skeptical in regards to whether or not a shampoo could be specifically formulated for my hair type. That said I can't argue with the results! As someone with fine hair, I was beyond impressed with the sheer amount of volume and shine after the first wash. My hair is so soft! I can't wait to continue with this routine and see what results of it. I think both the shampoo and the conditioner have a very nice scent.

2mo ago
Lightweight but strong hold!! I really love that you can customize this curl cream to have no fragrance and specify the benefits my hair truly needs!! I love how my hair has naturally air dried and cannot wait to continue using it!

2mo ago
I received this Custom Haircare Routine complimentary from Prose to sample for my honest opinion. What a completley wonderful experience this was. I’m so overwhelmed with how special I felt receiving this haircare routine. This trio was an amazing combination for my hair. The texture of the shampoo and conditioner was soft and smooth, I loved it. The scalp mask left my scalp feeling cool and refreshed, the smell was great. The shampoo was easy to combine with my hair and the conditioner left my hair looking healthy with a great shine. My scalp is feeling flawless after just two uses. Thank you Prose for making me custom products, I love them. The smell of the shampoo and conditioner couldn’t be more spot on for my scent profiles. #Gifted by prose

2mo ago
I received this Custom Haircare Routine complimentary from Prose to sample for my honest opinion. What a completley wonderful experience this was. I’m so overwhelmed with how special I felt receiving this haircare routine. This trio was an amazing combination for my hair. The texture of the shampoo and conditioner was soft and smooth, I loved it. The scalp mask left my scalp feeling cool and refreshed, the smell was great. The shampoo was easy to combine with my hair and the conditioner left my hair looking healthy with a great shine. My scalp is feeling flawless after just two uses. Thank you Prose for making me custom products, I love them. The smell of the shampoo and conditioner couldn’t be more spot on for my scent profiles. #Gifted by prose

2mo ago
Gifted by Prose 💙 I’ve been using Prose for a few weeks now and I truly love how personalized everything feels. The fact that each product is made specifically for my skin makes such a difference — my routine feels more intentional and effective. The cleanser is gentle but still leaves my skin feeling clean and fresh, while the serum and moisturizer add a soft, hydrated glow without feeling heavy. You can really tell this brand focuses on quality and customization, and it shows in the results. My skin feels healthier, smoother, and more balanced overall.

2mo ago
I was gifted by Prose a custom shampoo, conditioner, and hair mask and I’m really impressed. The shampoo cleanses without stripping, the conditioner leaves my hair soft and easy to detangle, and the hair mask adds extra hydration and shine. After using the full routine, my hair feels healthier, smoother, and more manageable overall. I love how personalized the formulas are, it really makes a difference. I would definitely recommend Prose for anyone looking for a customized haircare routine that delivers visible results.

2mo ago
I was gifted by Prose a custom shampoo, conditioner, and hair mask and I’m really impressed. The shampoo cleanses without stripping, the conditioner leaves my hair soft and easy to detangle, and the hair mask adds extra hydration and shine. After using the full routine, my hair feels healthier, smoother, and more manageable overall. I love how personalized the formulas are, it really makes a difference. I would definitely recommend Prose for anyone looking for a customized haircare routine that delivers visible results.

2mo ago
I’m loving my Prose customized skincare! I love that the formulas are created specifically for my skin type and concerns instead of being one-size-fits-all. The ingredients feel high-quality and thoughtfully chosen, and my skin has responded so well to a routine that’s actually personalized for me. And the packaging is honestly so fun—seeing my name on the bottles makes the whole experience feel extra special. It’s such a cute, personalized touch that makes you excited to use it every day! complimentary from prose

2mo ago
complimentary from prose I am loving these sets. The consultation is easy and perfectly made for my skin. Cleanser, serum and cream are perfect for my skin. It is lightweight yet super hydrating and my skin is more soft and radiance.

2mo ago
I absolutely love each of the three products in my new prose skincare routine. The ingredients are perfectly tailored to meet my skin care needs (barrier support, acne safe etc) and I have already noticed a difference after just one week. I no longer have to be worried that a product in my routine is going to make me break out. 10/10 complimentary from prose

2mo ago
I recently tried a custom haircare routine from Prose, and I have to say I’m pleasantly surprised. The whole process felt really personalized-from answering questions about my hair type and lifestyle to receiving products that actually feel tailored to me. The shampoo has a lightweight texture that lathers nicely without stripping my hair, and the conditioner leaves my hair feeling super soft but not weighed down. After a few washes, I noticed my hair looked healthier and had more shine, especially at the ends where I usually deal with dryness. What I like most is how my hair feels after it dries—smooth, manageable, and less frizzy than usual. It also smells really clean and subtle, not overpowering. Overall, it feels like a more thoughtful approach to haircare compared to what I’ve used before. Definitely worth trying if you’re looking for something customized to your specific needs. gifted by prose complimentary from prose

2mo ago
I recently tried a custom haircare routine from Prose, and I have to say I’m pleasantly surprised. The whole process felt really personalized-from answering questions about my hair type and lifestyle to receiving products that actually feel tailored to me. The shampoo has a lightweight texture that lathers nicely without stripping my hair, and the conditioner leaves my hair feeling super soft but not weighed down. After a few washes, I noticed my hair looked healthier and had more shine, especially at the ends where I usually deal with dryness. What I like most is how my hair feels after it dries—smooth, manageable, and less frizzy than usual. It also smells really clean and subtle, not overpowering. Overall, it feels like a more thoughtful approach to haircare compared to what I’ve used before. Definitely worth trying if you’re looking for something customized to your specific needs. gifted by prose complimentary from prose

