4.3
74% of reviewers would recommend to a friend
Prose
4.3 • 1,458 Reviews
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4.3
74% of reviewers would recommend to a friend
5
Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.
Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.
AI summary based on Thingtesting reviews
2mo ago
I was gifted by Prose a complimentary 3-piece hair care set. The set includes a custom hair mask which is really good! I love that there's argan and avocado oil in it. They also sent a note in the box guiding me towards my new hair care routine! I am so excited to see my results.

2mo ago
I was gifted by Prose a complimentary 3-piece hair care set. For less than 5 minutes, Prose's questionnaire about my hair care really improved my routine. Even before I got the box, I knew the set that they curated for me is going to be good. I got my box this week and it was more than what I expected. Packaging was top and quality was impressive. My hair felt so well treated.

2mo ago
I really liked the concept of the customized line — it felt nice to receive products that were specifically selected for me. Honestly, the shampoo didn’t lather very well in my opinion, which made me use more product than expected. Overall, it’s fine, but I wouldn’t say there’s anything particularly special about it.

2mo ago
I loved the unboxing of this package it was so adorable and the detail of my name on every bottle was such a nice touch! The scents were amazing! Shipping was so quick I can’t speak highly enough of Prose! I absolutely love my hair products gifted by prose. After one wash my hair feels so silky and smooth as if I just left the salon. So in love with these products!!! The scents are amazing my hair already feels 1000 times better as someone who struggles with breakage and hair damage.

2mo ago
I absolutely love my hair products gifted by prose. After one wash my hair feels so silky and smooth as if I just left the salon. So in love with these products!!! The scents are amazing my hair already feels 1000 times better as someone who struggles with breakage and hair damage.

2mo ago
Love how my orders are customised to my current skin concerns, which is super helpful when I am going through different skin cycles depending on the time of year. I am someone that uses alot of different products on my face so making sure I have a good base for my skincare and skincare I can go back to and know will clear up any skin barrier issues is super important to me. Prose skincare does that every time. The hero of products that always does well for me in the Prose custom skincare lineup is the moisturizer and is my favorite. I love how it smells, how it sits on my skin feeling lightweight but luxe at the same time, and how my skin just feels and looks smoother and more radiant. Targeting the areas that concern me (healthy aging!), and when I want my cream to be without fragrance it's so easy to switch up the formula on my order. Love this one so much. ** gifted by Prose

2mo ago
Love how my orders are customised to my current skin concerns, which is super helpful when I am going through different skin cycles depending on the time of year. I am someone that uses alot of different products on my face so making sure I have a good base for my skincare and skincare I can go back to and know will clear up any skin barrier issues is super important to me. Prose skincare does that every time. This serum is amazing, I love how to hydrates my skin the morning and keeps me glowy all day. She's lightweight and easily absorbs into my skin and layers well into my routine. As someone who targets skincare that benefits signs of fine lines and healthy aging, I really love how the ingredients have been customized to my concerns. ** gifted by Prose

2mo ago
Love how my orders are customised to my current skin concerns, which is super helpful when I am going through different skin cycles depending on the time of year. I am someone that uses alot of different products on my face so making sure I have a good base for my skincare and skincare I can go back to and know will clear up any skin barrier issues is super important to me. Prose skincare does that every time. This cleanser is great, it leaves my skin feeling clean and without feeling dry. Its a great cleanser after using makeup remover and I really love using this in the morning before my skincare routine. ** gifted by Prose

2mo ago
The prose custom hair care kit was so easy to order. I was able to get it delivered in about a week. The shampoo and conditioner address my main hair concerns and leave my hair feeling hydrated and frizz free. The fragrance is really nice but doesn’t stay for long after washing. #gifted by prose

2mo ago
The prose custom hair care kit was so easy to order. I was able to get it delivered in about a week. The shampoo and conditioner address my main hair concerns and leave my hair feeling hydrated and frizz free. The fragrance is really nice but doesn’t stay for long after washing. #gifted by prose

2mo ago
The prose custom hair care kit was so easy to order. I was able to get it delivered in about a week. The shampoo and conditioner address my main hair concerns and leave my hair feeling hydrated and frizz free. The fragrance is really nice but doesn’t stay for long after washing. #gifted by prose

2mo ago
gifted by Prose, I received a personalized cleanser, serum, and a moisturizer. Talk about mind blowing I went onto their website not really knowing what to expect, when they said customized skin care. It’s so easy to do you’re just gonna answer questions regarding your skin age. What kind of issues you have do you have breakouts your normal questions what kind of climate do you live in. Then a week and a half later I get a box with products that say personalized for Janci. This is one of the coolest ideas and it makes so much sense to actually skin care that was specifically made for my skin for my problems for my age for my climate for for me. I love this the cleanser amazing the serum so far I’m really liking it and I’m really liking moisturizer. My skin feels great. The ingredients are all there for you so it’s not like you’re using something mysterious and I really appreciate the whole process. The products are high-quality top notch and I’m excited to see what happens. This is so cool and I took the hair quiz also and I’m gonna order some hair products just because I think it makes sense to use products that are specifically made for your skin or your hair I wasn’t expecting to receive such high 40 products but they are and if for any reason you feel like it’s missing something you just let them know and on your next order they will make sure to add that I am overall very, very, very impressed. I love the serum. It’s very lightweight. I don’t feel like I have a ton of skin care on the moisturizer absorbs quickly I mean these products are fantastic.




2mo ago
complimentary from prose - it’s my first time ordering the custom haircare from prose and it’s been an amazing experience from ordering the products all the way to trying them. I ordered custom mask, shampoo and conditioner. First of all, the prompts they used to customize the products are easy to follow and answer. You can even choose a scent if you’d like to. What I loved about it is they cater to your needs and in my case, I have a very itchy scalp that is prone to dandruff. They even explain what the ingredients they’re putting in the customized shampoo, conditioner and mask. After ordering, the customized trio got delivered quickly! I am so happy trying the products, after first use, it already targeted my concern and I did not have itchy scalp at all. I will keep continuing using the products and order again in the future!

2mo ago
I’ve been using the full routine (shampoo, conditioner and mask) and I’m honestly impressed. What I love the most is how personalized everything feels — it’s clearly tailored to my hair needs. The shampoo cleans gently without drying, the conditioner leaves my hair soft and smooth, and the mask adds extra hydration and shine. My hair feels healthier, looks more polished and is much easier to style. The whole routine feels lightweight but still very effective. Definitely a great experience overall

2mo ago
I’ve been using this shampoo for a few washes now and I really like how it feels on my hair. It cleans gently without stripping, and my hair feels soft, smooth and lightweight after each wash. I also noticed it looks shinier and easier to style, without feeling heavy or greasy. The formula feels really personalized and works well for my hair type. Overall, a great addition to my routine

2mo ago
I’m really impressed with this Prose Custom Skincare Starter Set! Everything feels thoughtfully made and tailored. The cleanser is gentle but leaves my skin fresh and clean, the serum is lightweight and absorbs beautifully, and the moisturizer feels smooth and hydrating without being heavy. After using it, my skin feels soft, balanced, and noticeably healthier-looking. Such a great introduction to the brand! Gifted by prose

2mo ago
I recently tried custom hair care from Prose and I’m officially hooked. There’s something so fun about getting products made specifically for your hair—right down to the personalized bottles with your name on them. I received a custom shampoo, curl cream, and scalp serum, and you can really feel the difference. The shampoo cleans without stripping (huge for my curls), the curl cream defines and softens without weighing my hair down, and the scalp serum feels super lightweight while keeping my scalp balanced—especially in this Florida humidity. After a few uses, my curls looked more defined, felt healthier, and had way less frizz. I love that everything is tailored to my hair goals and environment—it just makes the whole routine feel elevated and intentional. complimentary from prose

2mo ago
I got a personalized shampoo, conditioner and mask. They feel and smell so luxurious on the hair! My hair feels smoother and more vibrant after washing and styling. I love how everything is personal to you and your hair type so that you aren’t left guessing what products will work for you. 10/10! 🤩 gifted by prose

2mo ago
Prose's customizable haircare has been a game-changer for my routine, especially the shampoo, hair mask, and scalp serum tailored to my thin, straight hair prone to dryness and shedding. The shampoo lathers richly without stripping natural oils, leaving my scalp refreshed and balanced. Paired with the nourishing hair mask, I've noticed visible thickness and healthier growth after just a few weeks, with less fallout in the shower. Overall, I highly recommend it!! Absolutely transformed my hair

2mo ago
I’ve had a really great experience with Prose overall. I love that everything feels personalized to my specific hair needs, and you can tell there’s real thought behind the formulas. My hair has felt healthier, softer, and more manageable since using their products. The quality is definitely there, and I appreciate the clean ingredients and lightweight feel. The ordering process was easy, and the packaging feels elevated and intentional.
