Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Tailored, customizable formulas
  • Gentle, non‑stripping cleansers
  • Lightweight, effective conditioner
  • Elegant, personalized packaging
  • Inconsistent performance results
  • Potential scalp irritation reports
  • Dryness or heaviness issues
  • Curl cream needs stronger hold

Prose draws strong reviews for truly personalized hair and skincare that often leave hair softer, shinier, less frizzy, and scalps cleaner; many praise the detailed quiz, custom scents like Oasis and Glacia, and elevated packaging with names on bottles. However, reviews also flag inconsistent results—some report dryness, greasiness, irritation, or even shedding—and note that customized formulas don’t always outperform regular products.

AI summary based on Thingtesting reviews

1,460 reviews and posts

  • complimentary from prose - the questionnaire helped me learn more about my skin type and what combination works best for me! I love that they explain the textures and ingredients so well. It makes you feel knowledgeable.

    Received a free product from Prose
  • Skincare made just for me. I really enjoyed the whole experience with Prose, especially the consultation. It asked a lot of questions about my skin, lifestyle, and what I want to improve, and it felt very personalized. I like that the products are made specifically for my skin instead of just choosing something random in a store. The cleanser is gentle but cleans really well without making my skin feel dry or tight. The serum is lightweight, absorbs quickly, and makes my skin look more hydrated and glowy. The moisturizer feels comfortable on the skin and works really well with the serum, especially under makeup. After using the routine, my skin feels more balanced, softer, and more hydrated overall. I also like the packaging — it looks clean and simple, and the products are easy to use every day. Overall, it’s a really nice personalized routine and I like knowing that it was made just for my skin. complimentary from Prose

    Influencer for Prose
  • I had such a good experience with Prose!!! The consultation was super detailed but still quick and easy to get through, which I appreciated. I love how everything is customized specifically to my hair type and goals, so it feels really personalized. My routine feels more intentional now, and my hair has been looking healthier, softer, and easier to manage since I started using it. complimentary from Prose

    Received a free product from Prose
  • I got my 3 piece skincare set complimentary from Prose and so far, i'm really enjoying it! My goals for my skin are hydration and even skin tone and they created a face wash, serum, and moisturizer with all the ingredients I love! So far an easy and effective addition to my routine!

    Received a free product from Prose
  • I got my hair care kit complimentary from Prose and WOW i'm converted! I've been cycling my products and have been using 8-10 different things to get the same results i'm seeing from my 3 step routine with Prose. I also LOVE the scent - so tropical and yummy!

    Received a free product from Prose
  • I got my hair care kit complimentary from Prose and WOW i'm converted! I've been cycling my products and have been using 8-10 different things to get the same results i'm seeing from my 3 step routine with Prose. I also LOVE the scent - so tropical and yummy!

    Received a free product from Prose
  • Both my skin and I have been loving this customized set ever since I added it into my daily skincare routine! The quiz was easy to take and everything showed up the following day! My skin feels hydrated and refreshed! Love it. gifted by prose

    Received a free product from Prose
  • Love that you can customize this routine. The skin questionnaire asks questions ranging from environmental and internal stressors. As well as takes into account your skins goals. It really gives your skin what it needs! complimentary from prose

    Influencer for Prose
  • These products are AMAZING! I am so in love with the customization and the packaging is so cute! I’ve been using it for a couple of weeks now and can definitely see the difference in my scalp and hair! These products were #gifted by prose.

  • I love the scent and how it feels to my hair. It definitely gives that protection to my hair from sebum and dryness. I didnt experience any weird side effects to my hair. I highly recommend this shampoo

  • I love how the survey goes through a whole list of questions about my health, hair preferences, the environment and climate I live in, and the level of exercise or movement I get on a regular basis. All of these are important factors in figuring out which ingredients would work the best for my hair needs, and putting those ingredients together to form the custom set of hair care products. I know from past use that the products last me forever so even though they are an investment upfront, I don’t need to buy products as often. I received this set complimentary from prose.

    Received a free product from Prose
  • I love how the survey goes through a whole list of questions about my health, hair preferences, the environment and climate I live in, and the level of exercise or movement I get on a regular basis. All of these are important factors in figuring out which ingredients would work the best for my hair needs, and putting those ingredients together to form the custom set of hair care products. I know from past use that the products last me forever so even though they are an investment upfront, I don’t need to buy products as often. I received this set complimentary from prose.

    Received a free product from Prose
  • I love this shampoo conditioner and hair mask. It’s so personalized to my hair and i truly do feel like i’m seeing results the more and more i use it. I like how it’s specific to our needs and would recommend!! complimentary from prose,

  • Prose does a great job of asking important questions that go into gathering the best ingredients for my skin health, the environment I live in, the climate/seasons of indoor and outdoor activity, how much exercise I get, my food and drink habits, as well as my goals for my skin health. All of these come together to inform the recommended products and ingredients for a custom set of products. I know that the set can be an investment up front, but from past use, I can safely say that the investment was worth it not just for the benefits my skin saw and felt, but also because I was not buying different products (and spending money on them) trying to find something that worked somewhat but not fully for my skin's needs. I received this complimentary from Prose.

    Received a free product from Prose
  • I love how the survey goes through a whole list of questions about my health, hair preferences, the environment and climate I live in, and the level of exercise or movement I get on a regular basis. All of these are important factors in figuring out which ingredients would work the best for my hair needs, and putting those ingredients together to form the custom set of hair care products. I know from past use that the products last me forever so even though they are an investment upfront, I don’t need to buy products as often. I received this set complimentary from prose.

    Received a free product from Prose
  • I love how the survey goes through a whole list of questions about my health, hair preferences, the environment and climate I live in, and the level of exercise or movement I get on a regular basis. All of these are important factors in figuring out which ingredients would work the best for my hair needs, and putting those ingredients together to form the custom set of hair care products. I know from past use that the products last me forever so even though they are an investment upfront, I don’t need to buy products as often. I received this set complimentary from prose.

    Received a free product from Prose
  • I love how the survey goes through a whole list of questions about my health, hair preferences, the environment and climate I live in, and the level of exercise or movement I get on a regular basis. All of these are important factors in figuring out which ingredients would work the best for my hair needs, and putting those ingredients together to form the custom set of hair care products. I know from past use that the products last me forever so even though they are an investment upfront, I don’t need to buy products as often. I received this set complimentary from prose.

    Received a free product from Prose
  • The products are lightweight and absorb quickly into my skin without leaving any heavy or sticky feeling. After using them for a few days, my skin started to feel softer and more balanced. I also noticed that my skin looks more hydrated and smooth, especially in the morning. What I like the most is how gentle the routine is. It doesn’t irritate my skin, and it feels comfortable even when I use it regularly. The texture of each product is nice and easy to layer, which makes my routine feel effortless. gifted by prose

    Received a free product from Prose
  • I was gifted by prose its impressive with its personalized approach, asking questions to tailor products to your skin’s needs. You can even choose your preferred fragrance. Plus, the stunning packaging elevates, making each product feel like a treat.

  • I was gifted by prose its impressive with its personalized approach, asking questions to tailor products to your skin’s needs. You can even choose your preferred fragrance. Plus, the stunning packaging elevates, making each product feel like a treat.