Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • These products were gifted by Prose to me to try and give my honest review. After taking the quiz, I chose the custom shampoo, conditioner and pre-shampoo mask for my wavy-curly hair. I’ve been using it now for a couple of weeks, and I really like it. I’m looking forward to seeing how it improves my hair over the next couple of months. The shampoo lathers nicely and leaves my hair and scalp feeling really clean. The conditioner feels really hydrating in my hair and detangles I really well. I have used them with and without the pre-shampoo mask; with the mask, all of these benefits increase (even cleaner-feeling scalp, really hydrated hair, SUPER easy detangling), but even when I don’t have the extra 15 minutes for the mask, I am really impressed with the clean, shiny hair this system leaves me with. See my before (the day it came in the mail) and after my second wash with Prose. I hadn’t separated any curls or fluffed my hair out, but I styled it the same way I always do. LOOK AT THAT DEFINITION!

    Received a free product from Prose
  • gifted by prose. I used a personalized scalp mask, shampoo and conditioner. I took a quiz on their website and their consultants built a remedy to fit my hair concerns. I have try hair and scalp. I used the scalp mask, it doesn’t sting on your scalp and removes dirt and residue. The shampoo and conditioner are great, they came with a pump. They left my hair feeling smooth and shiny.

    Received a free product from Prose
  • I am so impressed with Prose. I have thin, 2A/B, volumeless loooong hair. I’m 4 month postpartum and was having the worst experience trying to find hair products that WORKED and benefited my hair. In the process of using other products I ruined the health of my hair. Prose brought my hair back to life and now it looks and feels absolutely AMAZING. The scalp mask is incredible, the curl cream and oil does wonders. I couldn’t believe how quickly it worked and how much it improved my overall happiness and confidence. Especially as a new mom, I don’t have the time or money to constantly be searching and trying things to care for my hair properly. I can’t thank Prose enough for being so clean, sustainable, personal and incredible. It really is an amazing experience in addition to an amazing product line. I tried their hair products gifted by Prose and I highly recommend!

    Received a free product from Prose
  • This was nothing short of a miracle for my hair. I had been suffering from flaky itchy scalp and dry ends for sometime now. Tried everything - oiling, hair serums, shampoos but nothing worked. The flaky-ness would come back a day after I washed my hair. I was offered by Prose to try their line and I'm so glad! The consultation form was quite thorough and what I found interesting was that they take into consideration geo factors as well because the water is very hard where Im located. I got the pre-mask, shampoo and conditioner. My scalp feels so healthy now, no flaky-ness and it added volume to my hair. Also it smells great!

    Received a free product from Prose
  • When I took the quiz and consultation from Prose for my hair, I felt seen and heard. I've been trying to find hair products that'll work for my thin, wavy, and dry hair. I enjoyed answering the questions because I knew the answers I provided would be beneficial for choosing the right ingredients. When I received the package, it was beautiful and personalized. I love the smell of Palma, with notes of Orange, Tea, and Sandalwood. When I applied the hair mask, shampoo, and conditioner, my hair came to life. I instantly saw a difference in the appearance and health of my scalp and hair. I've been dealing with hair loss, and after trying it for almost two weeks, I'm not going back to ordinary drugstore shampoos. My hair has regained its beautiful, shiny volume, and the texture of my waves has been more visual. Overall, I'm satisfied with the ingredients and experience with the hair journey of Prose. I'm happy with the results, and I'm confident my hair is going to be healthy again. I received this beautiful package as a complimentary from prose. Thank you, Prose!

    Received a free product from Prose
  • I love anything personalized and this an easy and fun way to get products personalized to your hair type. You just take a quiz about your hair, and they put together a custom made routine just for you. It even has your name on it. I chose a shampoo, conditioner and hair gel. They all smell SO good and have ingredients made just got my hair’s needs. My hair has been looking so good lately after using all of my products. I’m happy with the whole process! This was gifted by Prose.

    Received a free product from Prose
  • Kindly gifted by Prose. Very impressed by this custom made Haircare collection. Works well for my thin, dry, damaged hair. I specially love the leave-in conditioner. It leaves my hair feeling soft and voluminous and does not weigh them down. I plan to continue to use it to get full benefits

    Received a free product from Prose
  • gifted by prose, love this hair line products. Love how personalize they are for your hair and even comes with your name on the bottle. The bottle are very cute too. I love how free of chemicals they are. They made my hair soft and shiny.

    Influencer for Prose
  • I received complimentary from Prose and Skeepers for my honest review the Custom Shampoo, Conditioner and Curl Cream. The textures are very smooth and lightweight, just like you would expect for luxery products.The shampoo lathered nicely and left my hair feeling clean and not like there was a build up on the strands. The conditioner was very hydrating and left my curly hair with nearly no tangles. The curl cream was very light and left my curls very defined and frizz free. Overall I loved nearly everything about the products except the scent I chose. I think that the floral definitely smells botanical, like that old flower arrangement that should of been thrown out yesterday! I felt bottles were small for price point.

    Influencer for Prose
  • I received these products complimentary from Prose in exchange for my honest opinion. Let’s start with the packaging…it was a nice surprise to see my name on the bottles. I also liked rage that are different colors so I know what product is what. As for the products themselves, my curls felt revived after using and it felt much softer and healthier. Looking forward to continued usage and longterm results.

    Influencer for Prose
  • I recently tried out a set of personalized hair products and have to say I was pretty impressed. The shampoo and conditioner felt really nourishing on my dry, 4c hair. My curls felt soft and moisturized after using them. I'll admit I didn't expect much from the hair oil, but it was specially formulated for my concerns about dryness and actually felt like it moisturized my hair. This was gifted by prose but I’m glad I got the chance to find this brand. I chose a more tropical scent which turned out light, crisp and refreshing. It was nice that it didn't weigh my hair down or come across too strong. And the personal touches, like having my name printed on the bottles, made me feel special instead of just another customer. Overall, I was happy with how this cared for my unique hair needs. The products left my hair feeling more healthy. I'll definitely be purchasing this set again, especially because the personalization makes me feel seen and understood. The custom approach makes a real difference.

    Received a free product from Prose
  • PROSE has exceeded my expectations! Upon ordering, they have you take a hair or skincare quiz so they can create custom product to best suit your needs. The quiz was pretty in depth so I knew that they would set me up with a good regimen. Upon opening my package, I was blown away. I've never felt so seen by a brand before! MY name was on all of my custom skincare bottles, and there was a sheet with all the ingredients in each product. Did you know they have over 15M different combinations?! I ordered their skincare - a face wash, serum, and moisturizer. I've been using it for about a week now and as someone with sensitive skin, I love how gentil and clean the product's feel. My skin feels amazing! Can't wait to continue trying this over the next few weeks. Gifted by Prose.

    Influencer for Prose
  • This is a fantastic way to meet your skin needs, and take the guess work out of a skincare routine. Because let's be real, not everyone has the time to look into skincare and become an expert. So having a product like this that figures it out for you and is custom to what you want, INCREDIBLE. I've already been recommending it to everyone I know, the quality of these are incredible. I have extremely sensitive skin and haven't had any issues with this at all. I received this complimentary from prose but all thoughts and opinions are my own.

    Received a free product from Prose
  • I have never tried personalized hair care before. All I had to do was answer a couple questions about my lifestyle and my hair.. I am impressed. The formula is made specifically for me, and the packaging is so cute.. complimentary from prose

    Received a free product from Prose
  • Hey Beauties! #ProseGiftedMe Your unique hair needs and goals are addressed with a curated selection of Prose ever-growing list of sustainable and natural active ingredients.  All Prose custom hair care products are individually bottled based on results from your online consultation. We get a complete view of all that could impact your scalp and hair to create a formula that’s just for you. From shampoo to supplements, every personalized formula is powered by natural actives to bring out your best, healthiest hair. Every product is the result of lab innovation, targeted personalization, and proven-effective ingredients for always improving results and progress that’s unique to you. Custom Shampoo~ A gentle, clarifying shampoo that does it all, from rebalancing roots to gently hydrating lengths. Prose’s personalized formulas are uniquely designed for all hair types to cleanse your scalp and nourish your hair with every wash. Custom Conditioner~ A nourishing moisturizer that will meet all of your hair goals and restore your strands without ever weighing them down. Custom Pre-Shampoo Hair Mask~ A highly concentrated pre-wash treatment that restores moisture and smoothness to hair lengths and ends. I'm absolutely in love with this incredible line of custom haircare products. These are all customized to my specific haircare needs. I've included the ingredients they used in my products that suit my haircare the very best. And let me tell you, my hair looks like I've never seen it look before. They completely nailed my haircare needs. My hair looks healthy, voluminous, strong, shiny, and full of life.

    Received a free product from Prose
  • I absolutely love this made for you hair line! The shampoo smells so fresh and left my hair bouncy. The conditioner wasn't too heavy on my fine hair, and the leave in conditioner spray really finished off the look. I love that the factor your zip code to help the environmental factors that play a role in your hair's health! The really topped it off with your name being printed on the bottles. The packaging had me before even using the products. I highly suggest trying this lineup, as it's personalized and for all Hair types!

    Received a free product from Prose
  • I was just gifted by prose these amazing made to order products. Not only was their questionnaire I took so detailed to my specific hair needs it took into account where I lived so it could adjust the products to even the climate I live in!! They let you select the scent you prefer and even choose which ingredients you would like left out (silicone, dye, etc). I know it may take some time to get the perfect formula for my hair, but I am SO excited to start this process.

    Received a free product from Prose
  • I received a custom shampoo, conditioner, and curl cream, and I am pleased with the results from all of them! The quiz on Prose’s website was thorough in addressing my hair type and hair concerns—I enjoyed the whole process, especially because I have curly hair that is very fine. Most hair products meant for curly hair are designed for hair that is thicker and coarser than mine, so they tend to weigh my hair down. These custom products were nice and light, but still moisturizing. I also appreciate the simple packaging and getting to choose the scent! Gifted by Prose.

    Influencer for Prose
  • “Gifted by Prose”. I received these products for free. I am really delighted with these hair products, since they carry out a series of surveys to find out the problems with your hair and thus be able to recommend which products can help you care for it. And now speaking of the products, they sent me a pre-shampoo, a shampoo and an oil, and let me tell you that they smell the most delicious, I tried them on my hair yesterday and wow I noticed a big change, my hair looks healthier, brighter and still smells delicious today as if I had used perfume. I fell in love if it is something I would order again and highly recommend.

    Received a free product from Prose
  • I have to say that this shampoo and conditioner are likely the best I've ever used. My hair has become shinier, feels stronger, and maintains a soft texture. I will definitely keep using this product because it has truly made a difference for me. As for my hair care routine, I wash my hair approximately every third day, and each time I shampoo and condition. I apply the shampoo directly on my scalp and rinse it off. Then, I use the conditioner to detangle my hair and leave it in while I continue with the rest of my shower. And and the end I use the mask. Complimentary from prose

    Influencer for Prose