Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Tailored, customizable formulas
  • Gentle, non‑stripping cleansers
  • Lightweight, effective conditioner
  • Elegant, personalized packaging
  • Inconsistent performance results
  • Potential scalp irritation reports
  • Dryness or heaviness issues
  • Curl cream needs stronger hold

Prose draws strong reviews for truly personalized hair and skincare that often leave hair softer, shinier, less frizzy, and scalps cleaner; many praise the detailed quiz, custom scents like Oasis and Glacia, and elevated packaging with names on bottles. However, reviews also flag inconsistent results—some report dryness, greasiness, irritation, or even shedding—and note that customized formulas don’t always outperform regular products.

AI summary based on Thingtesting reviews

1,460 reviews and posts

  • gifted by prose, love this hair line products. Love how personalize they are for your hair and even comes with your name on the bottle. The bottle are very cute too. I love how free of chemicals they are. They made my hair soft and shiny.

    Influencer for Prose
  • I received complimentary from Prose and Skeepers for my honest review the Custom Shampoo, Conditioner and Curl Cream. The textures are very smooth and lightweight, just like you would expect for luxery products.The shampoo lathered nicely and left my hair feeling clean and not like there was a build up on the strands. The conditioner was very hydrating and left my curly hair with nearly no tangles. The curl cream was very light and left my curls very defined and frizz free. Overall I loved nearly everything about the products except the scent I chose. I think that the floral definitely smells botanical, like that old flower arrangement that should of been thrown out yesterday! I felt bottles were small for price point.

    Influencer for Prose
  • I received these products complimentary from Prose in exchange for my honest opinion. Let’s start with the packaging…it was a nice surprise to see my name on the bottles. I also liked rage that are different colors so I know what product is what. As for the products themselves, my curls felt revived after using and it felt much softer and healthier. Looking forward to continued usage and longterm results.

    Influencer for Prose
  • I recently tried out a set of personalized hair products and have to say I was pretty impressed. The shampoo and conditioner felt really nourishing on my dry, 4c hair. My curls felt soft and moisturized after using them. I'll admit I didn't expect much from the hair oil, but it was specially formulated for my concerns about dryness and actually felt like it moisturized my hair. This was gifted by prose but I’m glad I got the chance to find this brand. I chose a more tropical scent which turned out light, crisp and refreshing. It was nice that it didn't weigh my hair down or come across too strong. And the personal touches, like having my name printed on the bottles, made me feel special instead of just another customer. Overall, I was happy with how this cared for my unique hair needs. The products left my hair feeling more healthy. I'll definitely be purchasing this set again, especially because the personalization makes me feel seen and understood. The custom approach makes a real difference.

    Received a free product from Prose
  • PROSE has exceeded my expectations! Upon ordering, they have you take a hair or skincare quiz so they can create custom product to best suit your needs. The quiz was pretty in depth so I knew that they would set me up with a good regimen. Upon opening my package, I was blown away. I've never felt so seen by a brand before! MY name was on all of my custom skincare bottles, and there was a sheet with all the ingredients in each product. Did you know they have over 15M different combinations?! I ordered their skincare - a face wash, serum, and moisturizer. I've been using it for about a week now and as someone with sensitive skin, I love how gentil and clean the product's feel. My skin feels amazing! Can't wait to continue trying this over the next few weeks. Gifted by Prose.

    Influencer for Prose
  • This is a fantastic way to meet your skin needs, and take the guess work out of a skincare routine. Because let's be real, not everyone has the time to look into skincare and become an expert. So having a product like this that figures it out for you and is custom to what you want, INCREDIBLE. I've already been recommending it to everyone I know, the quality of these are incredible. I have extremely sensitive skin and haven't had any issues with this at all. I received this complimentary from prose but all thoughts and opinions are my own.

    Received a free product from Prose
  • I have never tried personalized hair care before. All I had to do was answer a couple questions about my lifestyle and my hair.. I am impressed. The formula is made specifically for me, and the packaging is so cute.. complimentary from prose

    Received a free product from Prose
  • Hey Beauties! #ProseGiftedMe Your unique hair needs and goals are addressed with a curated selection of Prose ever-growing list of sustainable and natural active ingredients.  All Prose custom hair care products are individually bottled based on results from your online consultation. We get a complete view of all that could impact your scalp and hair to create a formula that’s just for you. From shampoo to supplements, every personalized formula is powered by natural actives to bring out your best, healthiest hair. Every product is the result of lab innovation, targeted personalization, and proven-effective ingredients for always improving results and progress that’s unique to you. Custom Shampoo~ A gentle, clarifying shampoo that does it all, from rebalancing roots to gently hydrating lengths. Prose’s personalized formulas are uniquely designed for all hair types to cleanse your scalp and nourish your hair with every wash. Custom Conditioner~ A nourishing moisturizer that will meet all of your hair goals and restore your strands without ever weighing them down. Custom Pre-Shampoo Hair Mask~ A highly concentrated pre-wash treatment that restores moisture and smoothness to hair lengths and ends. I'm absolutely in love with this incredible line of custom haircare products. These are all customized to my specific haircare needs. I've included the ingredients they used in my products that suit my haircare the very best. And let me tell you, my hair looks like I've never seen it look before. They completely nailed my haircare needs. My hair looks healthy, voluminous, strong, shiny, and full of life.

    Received a free product from Prose
  • I absolutely love this made for you hair line! The shampoo smells so fresh and left my hair bouncy. The conditioner wasn't too heavy on my fine hair, and the leave in conditioner spray really finished off the look. I love that the factor your zip code to help the environmental factors that play a role in your hair's health! The really topped it off with your name being printed on the bottles. The packaging had me before even using the products. I highly suggest trying this lineup, as it's personalized and for all Hair types!

    Received a free product from Prose
  • I was just gifted by prose these amazing made to order products. Not only was their questionnaire I took so detailed to my specific hair needs it took into account where I lived so it could adjust the products to even the climate I live in!! They let you select the scent you prefer and even choose which ingredients you would like left out (silicone, dye, etc). I know it may take some time to get the perfect formula for my hair, but I am SO excited to start this process.

    Received a free product from Prose
  • I received a custom shampoo, conditioner, and curl cream, and I am pleased with the results from all of them! The quiz on Prose’s website was thorough in addressing my hair type and hair concerns—I enjoyed the whole process, especially because I have curly hair that is very fine. Most hair products meant for curly hair are designed for hair that is thicker and coarser than mine, so they tend to weigh my hair down. These custom products were nice and light, but still moisturizing. I also appreciate the simple packaging and getting to choose the scent! Gifted by Prose.

    Influencer for Prose
  • “Gifted by Prose”. I received these products for free. I am really delighted with these hair products, since they carry out a series of surveys to find out the problems with your hair and thus be able to recommend which products can help you care for it. And now speaking of the products, they sent me a pre-shampoo, a shampoo and an oil, and let me tell you that they smell the most delicious, I tried them on my hair yesterday and wow I noticed a big change, my hair looks healthier, brighter and still smells delicious today as if I had used perfume. I fell in love if it is something I would order again and highly recommend.

    Received a free product from Prose
  • I have to say that this shampoo and conditioner are likely the best I've ever used. My hair has become shinier, feels stronger, and maintains a soft texture. I will definitely keep using this product because it has truly made a difference for me. As for my hair care routine, I wash my hair approximately every third day, and each time I shampoo and condition. I apply the shampoo directly on my scalp and rinse it off. Then, I use the conditioner to detangle my hair and leave it in while I continue with the rest of my shower. And and the end I use the mask. Complimentary from prose

    Influencer for Prose
  • The shampoo and conditioner feels so dreamy. I love how this custom hair care trio works to transform my dry hair and refresh the color. It leaves my hair tangle free and easy to style. It looks shinier and blows out smooth and frizz free. The dry shampoo is great for a refresh in between washes and after a workout. gifted by prose

    Received a free product from Prose
  • I really love this incredible customized shampoo, conditioner, and scalp mask. It’s so amazing. Works really well on my hair and I love that it’s customizable products made just for my hair. Works well and I finally found products that work on my curly hair. Gifted by Prose.

    Received a free product from Prose
  • WOW! I was extremely impressed by the custom survey that goes into knowing everything about my hair - type, length, damage - even the UV index of where I live. It’s completely created for you. After using the product the first time my hair felt soft and happy - so with continued use I’m sure I will be even more blown away. I also love the added touch of the bottles having my name on them. I got the pre-shampoo mask - so good for my dry damaged hair. HIGHLY recommended this hair care system - finally a company that truly feels like they CARE about their customers different needs and has quality ingredients! SUPERB! This was all over impressive. This was gifted by Prose - but I will say I’m a very harsh critic & almost never give 5 stars - this system deserves the high rating!!

    Influencer for Prose
  • I'm a 30 something who didn't embrace her wavy hair fully until 3 years ago . Now I'm on a mission to make sure my hair is well taken care of and looks it's best . I have loose wavy hair around type 2a- 2b . I have s-wave and ringlets . For the system I got : Shampoo- amazing even silicon free it lathered enough to get my hair very clean without causing tangles . Conditioner - it helped to detangle and moisturize my hair . Out of shower I could tell my hair was going to form best waves I've had yet . Curl cream - perfect for my hair . Didn't weigh down but defined my hair to beautiful loose waves and didn't weigh down my loose ringlets . Gel - used on top of my defined hair to hold . I love how defined and frizz free my hair is . My only regret is not trying sooner .

    Influencer for Prose
  • First of all I want to thank the brand for this amazing products!! I really liked them and I hope that they can help my hair to get healthy. Yesterday when I used the products they leaved my hair so soft!! Gifted by prose🥰

    Received a free product from Prose
  • I really like Prose’s idea of customized haircare. The quiz was straightforward and did a great job figuring out my concerns and preferences. I’ve been having more flaking on my scalp than usual so I decided to try the shampoo and conditioner in hopes they’d help. (My hair is wavy, long, color-treated, fine, thinning, and a bit damaged for reference.) My shampoo focused on maintaining the natural balance of my scalp without color washout. It has a gel texture that lathers moderately. Rinses out easily. Left my hair and scalp feeling clean but not stripped. My scalp was less itchy after one use and flaking was under control after two. My conditioner has a creamy texture that feels lightweight. Coats hair nicely and rinses out completely. Hair felt nourished and smooth after using. I chose the leave-in mist for the heat protection and detangling aspects. The mist has a milky texture that sprays out kind of strongly, so I like to spray it into my hands and then work through my ends. After using all 3, my scalp does feel more balanced and my ends are less frizzy. My hair feels soft and looks healthy. I didn’t experience any weigh-down with the products. I did need to wash my hair one day earlier than with my previous lineup. All products have the fragrance I chose, Palma, which is a gorgeous combo of orange and sandalwood. It’s noticeable, but not overpowering. Overall, I’m very happy with the perforce of this trio and especially appreciate the scalp balancing results from the shampoo. Gifted by prose.

    Influencer for Prose
  • Complimentary from Prose for my honest review. Honestly I love love love these. You can personalize your scent profile and they personalize the ingredients based on your needs. I got the shampoo and conditioner set as well as a curl cream. Showering can sometimes be a pain because my hair is 30 inches or more long and it tangles soooo easily. Luckily this conditioner was able to keep my ends nice and soft while I washed the scalp twice to get all the oil out. I liked how it smelled and I enjoyed the lather of the shampoo. Once I got out of the shower I used the curl cream on my wavy but heavy hair. So the waves get morning. The defining cream really helped my waves look beautiful and also smelled amazing. Overall these are three really yummy smelling products that did amazing on my wavy tangle prone hair.

    Received a free product from Prose