4.3
74% of reviewers would recommend to a friend
Prose
4.3 • 1,460 Reviews
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4.3
74% of reviewers would recommend to a friend
5
Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.
Prose draws strong reviews for truly personalized hair and skincare that often leave hair softer, shinier, less frizzy, and scalps cleaner; many praise the detailed quiz, custom scents like Oasis and Glacia, and elevated packaging with names on bottles. However, reviews also flag inconsistent results—some report dryness, greasiness, irritation, or even shedding—and note that customized formulas don’t always outperform regular products.
AI summary based on Thingtesting reviews
3y ago
Complimentary from Prose. This was my first experience getting a personalized skincare set and i am happy to share that i really liked it. The questionnaire is easy to fill and at the end you get to see the results and product detai;s of what will be sent to you. You even get to see the ingredients that will be used in each product which is fantastic. I also had a choice to make my products fragranced or non-fragranced which i loved. The cleanser is nice and did not strip my skin, it did have a subtle scent which i wasn’t a fan of but i assume that is from the ingredients and since i went with non-fragranced products, there wasn’t anything else to mask the scent. The serum is nice and goes on smoothly without leaving any sticky feeling. The moisturizer is my favorite. It is very lightweight but seems to hydrate my skin really well. I have used it for a handful of days but the trio seems to work really well for me. I am excited to see results with long term use.

3y ago
This Prose custom cleanser is amazing! First, I must say I love the packaging; it comes with the lid, pump, and dropper, making it perfect for on-the-go travel. It's very gentle and tailored to my skin type. The milky, creamy texture cleanses my skin without stripping moisture or causing any irritation. It soothes any redness, leaving my skin feeling soothed and hydrated. The Prose custom serum is also very milky, and it absorbs very quickly and easily. I'm impressed with the texture because it's milky and creamy but very gentle on my skin. It allows my skin to absorb and nourish without making it dry or irritating, as there is no fragrance in this formula. I'm definitely impressed with the quality! The moisturizer has the same texture as my other products: creamy and milky. It's very lightweight and doesn't make my skin feel heavy or greasy. It absorbs very quickly, leaving my skin glowing and hydrated. It also calms any redness and irritation, which is great. I love this because it locks in moisture and makes my skin look radiant after application. I love all the products and I'm happy with my customized skincare regimen because it's perfect for my daily routine.




3y ago
I love my Prose skincare bundle so much! It took me only about 5 minutes to fill out their survey and receive the results with suggested products. I’m personally very happy with all three items. The cleanser is very gentle yet effective. The serum is super lightweight and the moisturizer is just a perfect one for my oily skin. I’m sold! I received my first skincare kit complimentary from Prose and will definitely stay with the brand!

3y ago
I am blown away by my customized skincare line!!! My targeted areas of concern were dryness, fine lines, and redness. The products claimed that they would boost my glow and even out my complexion, and I can confidently say that they delivered. Especially my cleanser- I feel so soft and glow-boosted right after a face wash! I love the in depth options of even being able to choose non-scented products. Amazing!! These products were gifted by Prose in exchange for my honest review. I will 100% be purchasing in the future!

3y ago
Gifted by Prose. I like the process of getting the customized routine. Took little to no time and asked pretty important questions. The cleanser cleaned my face well without stripping, the serum absorbed super nicely into my skin( it legit felt made for my skin), the moisturizer I liked, but didn’t love. It smelled slightly like spf and felt a little greasy. Was hydrating though! I like that you can opt for no added fragrance. The bottles are minimalist and can be repurposed. I have enjoyed my routine so far! I prefer using the moisturizer in the day over night though!

3y ago
I have tried quite a few customized skincare routines, and I have to admit: this actually feels the most “customized” so far. In an attempt to explain, it feels that most systems start with base formulas and alter the ingredients to suit your personal needs. For example, if you have dry skin, a brand might add more humectants - into their gel cleanser (the most common category of cleanser, as it can work for a range of skin types, but is probably most ideal for normal skin). In contrast (and keeping with the category of cleanser), Prose’s system gave me a CREAM cleanser. Yes!! This is 100% my favorite type of cleanser for my dry skin. My skin thrives without foaming as I need to treat it as gently as possible. I was so pleasantly surprised to receive my best fit of this category. My serum and moisturizer also suited my needs to a T. I chose fragrance-free formulations and both are deeply nourishing and instantly relieve my dryness. My skin has responded SO well to this system, and furthermore, I am beyond thrilled with the packaging. Prose really thought of the environment with their products, which is a relief for me. I can’t resist my skincare enthusiast ways, but I would like to minimize my impact. The glass packaging is FULLY recyclable, and the pump and dropper were provided in the box. Overall, this has been a wonderful experience. I am grateful I was offered the opportunity to test these complimentary from Prose, and certainly would recommend the system!

3y ago
I have to say Prose has me as a customer for life! The shampoo and conditioner are amazing. It does not weigh down my curls and leaves my hair soft. I love the hair mask and the vitamins. I don't have color treated hair but the products are bring back hairs color it does not look dull any more! Photos 1st one is before prose 2nd one is after using prose for a month!


3y ago
Gifted by prose I was a little skeptical at first on a tailored skin care routine. However this is exactly what I was needing for my skin. Within the first few days I can already tell it’s starting to relax and calm down.

3y ago
: First of all, the package is so organized and makes you feel so special when your name was printed on the bottles! The products smells amazing , my hair smell so good , feel light , smooth and shiny for days!!!

3y ago
I was really impressed with how easy it was to create my personalized skincare formula. The quiz helped create a custom trio of products that really has been working well for my skin. This skincare trio leaves my skin looking visibly more radiant and nourished. I have a custom serum that contains hyaluronic acid and red fungi to help smooth my skin and add glow. I also received a custom moisturizer with red fungi and red algae to help nourish and unify my skin as well as a custom cleanser with amino acid and niacinamide to cleanse and soothe my skin morning and night.

3y ago
I got a chance to tried this personal custom skincare set from Prose and I absolutely love them all 😍 I got 3 items - Cleanser - Serum - Moisturizer First impression is every single item are custom specially for my skin type and needs !! With my name on every single products 😆☺️ I felt so special 🤭 And after I use it for a week now I would say - Cleanser is really nice texture, light, smell really mild, my face feels so clean, soft and never irritate my skin. Super gentle. - Serum is really nice and light texture. Only a few drops could cover my whole face. It’s absorb quick but may feel a little sticky for about 10 second then it all absorb. Smell really mild. Keep my skin hydrated and soft. I love it! 💕 - Moisturizer is awesome with really light texture and mild scent. Keep my face hydrated. Since my skin is combination type so this moisturizer helping me with oil control and shine. It’s absorb fast and work perfectly under makeup routine. I’m really impressed 😍 and will repurchase in the near future ! Gifted by Prose 🥰✨


3y ago
Gifted by Prose- this skin care kit is carefully curated for each person based on a questionnaire about your skin care needs and characteristics. The packaging is so beautiful and sleek, the products look to be of amazing quality. Cant wait to see the results sftert using them!

3y ago
I took the quiz and my products were focused around moisturizing and firmness/anti aging. It’s hard to review the individual products since this is custom to me but I do like what I got and it shipped quickly :) offered by prose

3y ago
Prose has truly revolutionized my skincare routine! From personalized cleansers to the perfect moisturizer, every product was crafted just for me, addressing my unique skincare needs. The natural ingredients are a game-changer, leaving my skin looking and feeling healthier than ever. Plus, the custom approach means I'm not using a one-size-fits-all solution. Prose has won me over! This was gifted by Prose.

3y ago
Every step of this custom skincare routine customized by Prose was perfect for my dull and dry skin type. The products took into account my skin goals and had active ingredients that really helped hydrate my skin especially with the serum and moisturizer. My skin feels refreshed and my uneven complexion seems to be improved and less dull. Gifted by Prose.


3y ago
I have never been so impressed by a hair set. I have been with Function of Beauty for 7 years and swore they were the best, but i decided to give Prose a try and i am blown away. My hair has never felt so soft and natural in a very long time, i still have a bit of an itch still on my back right side but i am sure over time it will go away. I would highly recommend Prose every time now. So much that I cancelled my Function subscription and became a permeant user of Prose! They are awesome! Everything I bought super surprised me, from how thick the shampoo is to how watery the leave in was. Even with saying that the incredible difference after feeling my hair was like wow! And the smell don’t even get me started on how wonderful natural smelling Prose products are! I cannot wait to finish my first set and start my next! #ProsePraise

3y ago
Shipping took just slightly longer than expected - they said it was due to a high volume of orders. I can believe it! Honestly I am grateful to receive such a good product at this price. I like that every step of the process feels customized, all the way down to the ingredients in the bottle and my name on the labels. I think my most favorite thing about the shampoo, conditioner, and curl cream is the SMELL! Wow! I can't get enough of it. It's the perfect amount of fruity and floral and yummy! After my hair dries (I don't blow dry), it smells amazing and it feels healthier than it has felt in years. My hair has been lightened with highlighters and peroxide sprays, and the ends are definitely split and frazzled beyond belief. Now shampoo and conditioner can only do so much; I don't expect Prose to heal my broken ends, especially not after just 2-3 washes. But I am still impressed that even the dried, brittle ends have regained some of their curl and flexibility. My hair is shinier too, especially the farther up the strand you go. I was also impressed by the zero-plastic packaging and the pump bottles. Pump bottles are so convenient! I had some trouble turning one of the pumps into the Open position the first time, and I was worried I'd broken it. But amazingly it ended up being okay! I got it to work. Also, I have not mentioned the curl cream much up to this point (I bought the shampoo, conditioner, and curl cream), and I just want to say, the curl cream does seem to work. I have a fragile and subtle curl pattern, and I am still learning how best to use curl cream in general, but I'm happy with it. It kind of doubles as a leave-in conditioner when you think about it so that has got to be good for hair health! I'm definitely going to keep using Prose. The only thing I'd add is that although the packaging was super thoughtful and they even added reusable plastic travel containers, I did not find those travel containers useful because they are bag-shaped rather than bottle-shaped, and I have my own travel bottles from Dollar Tree that I prefer over a bag. Sorry! But I still appreciated the thoughtful touch.



3y ago
Great value for products that are high end competitive with equal results. Even my stylist is jealous of my hair! And after just a couple of days with the skin care, I am already welcoming similar results! #ProsePraise

3y ago
I love Prose! From the very first time using it, it began transforming my hair! After several reviews and refinements the formula is now perfect for me. I’m able to manage and style my curly hair even though my texture is not perfect. I’ve learned how to change and pause my subscription so I don’t either run out of or acquire too much of one or more products. When I emailed the team about my subscription I received an immediate and helpful response. Because Prose is customizable and actually works for me better than the hundreds of previous products I’ve purchased over the years, I’m more than willing to pay the price for Prose. Thank you!

3y ago
I am loving the personalized Prose hair and skin products. To start, I have curly hair (type 2C) and I live on a cold, northern island in the Atlantic Ocean. So, even when it’s frigidly cold, it’s also humid. This is a challenge for curly hair. However, my hair has definitely been less frizzy since I started Prose. I also find it to be growing faster with less breakage than I noticed previously. I use the oil once weekly on my scalp and ends. I use the pre shampoo treatment once weekly (or more if I’ve been swimming a lot). I use the shampoo and conditioner every 2-3 days and leave-in after every wash. At present I probably style it once or twice a week using the gel. I started using these products when I was early postpartum because I wanted to take preventative action for when the dreaded postpartum shedding started. Of course, it still happened (because hormones) but I think the Prose helped it stay healthy and strong. Loved most of the scents I’ve tried so far. I also like the minimalist packaging and the ability to opt out of applicators. A suggestion would be to have the option of “refilling” and sending the product in something that can just be poured into the bottles you already have. Recently tried the skin care line too. It’s quite lovely for my skin which is very sensitive and basically reacts to most things. I would note that when applying the serum, I have noticed it will foam up if you rub it at all. So, follow the instructions carefully and actually pat it onto your skin instead of massaging. The only reason I’m not giving 5 stars is because it’s a little pricey. But if you don’t mind a hair splurge, I’d say go for it. #ProsePraise

