Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Personalized, targeted formulations
  • Lightweight, effective shampoo
  • Softening, detangling conditioner
  • Transformative curl cream performance
  • Inconsistent formula performance
  • Occasional scalp irritation reports
  • Scent intensity divisive
  • Potentially drying or heavy feel

Prose earns strong reviews for its personalized hair and skincare that often deliver softer, shinier, more manageable hair and calmer, hydrated skin, with many noting reduced frizz, cleaner-feeling scalps, and bouncier curls—especially with the Pre‑Shampoo Scalp Mask, Custom Shampoo/Conditioner, and Curl Cream. However, reviews also report misses: formulas that feel heavy or drying, minimal results versus drugstore options, scent sensitivity, and recurring complaints about subscription management; some users even cite increased shedding or irritation.

AI summary based on Thingtesting reviews

1,459 reviews and posts

  • Both my skin and I have been loving this customized set ever since I added it into my daily skincare routine! The quiz was easy to take and everything showed up the following day! My skin feels hydrated and refreshed! Love it. gifted by prose

    Received a free product from Prose
  • Love that you can customize this routine. The skin questionnaire asks questions ranging from environmental and internal stressors. As well as takes into account your skins goals. It really gives your skin what it needs! complimentary from prose

    Influencer for Prose
  • These products are AMAZING! I am so in love with the customization and the packaging is so cute! I’ve been using it for a couple of weeks now and can definitely see the difference in my scalp and hair! These products were #gifted by prose.

  • I love the scent and how it feels to my hair. It definitely gives that protection to my hair from sebum and dryness. I didnt experience any weird side effects to my hair. I highly recommend this shampoo

  • I love how the survey goes through a whole list of questions about my health, hair preferences, the environment and climate I live in, and the level of exercise or movement I get on a regular basis. All of these are important factors in figuring out which ingredients would work the best for my hair needs, and putting those ingredients together to form the custom set of hair care products. I know from past use that the products last me forever so even though they are an investment upfront, I don’t need to buy products as often. I received this set complimentary from prose.

    Received a free product from Prose
  • I love how the survey goes through a whole list of questions about my health, hair preferences, the environment and climate I live in, and the level of exercise or movement I get on a regular basis. All of these are important factors in figuring out which ingredients would work the best for my hair needs, and putting those ingredients together to form the custom set of hair care products. I know from past use that the products last me forever so even though they are an investment upfront, I don’t need to buy products as often. I received this set complimentary from prose.

    Received a free product from Prose
  • I love this shampoo conditioner and hair mask. It’s so personalized to my hair and i truly do feel like i’m seeing results the more and more i use it. I like how it’s specific to our needs and would recommend!! complimentary from prose,

  • Prose does a great job of asking important questions that go into gathering the best ingredients for my skin health, the environment I live in, the climate/seasons of indoor and outdoor activity, how much exercise I get, my food and drink habits, as well as my goals for my skin health. All of these come together to inform the recommended products and ingredients for a custom set of products. I know that the set can be an investment up front, but from past use, I can safely say that the investment was worth it not just for the benefits my skin saw and felt, but also because I was not buying different products (and spending money on them) trying to find something that worked somewhat but not fully for my skin's needs. I received this complimentary from Prose.

    Received a free product from Prose
  • I love how the survey goes through a whole list of questions about my health, hair preferences, the environment and climate I live in, and the level of exercise or movement I get on a regular basis. All of these are important factors in figuring out which ingredients would work the best for my hair needs, and putting those ingredients together to form the custom set of hair care products. I know from past use that the products last me forever so even though they are an investment upfront, I don’t need to buy products as often. I received this set complimentary from prose.

    Received a free product from Prose
  • I love how the survey goes through a whole list of questions about my health, hair preferences, the environment and climate I live in, and the level of exercise or movement I get on a regular basis. All of these are important factors in figuring out which ingredients would work the best for my hair needs, and putting those ingredients together to form the custom set of hair care products. I know from past use that the products last me forever so even though they are an investment upfront, I don’t need to buy products as often. I received this set complimentary from prose.

    Received a free product from Prose
  • I love how the survey goes through a whole list of questions about my health, hair preferences, the environment and climate I live in, and the level of exercise or movement I get on a regular basis. All of these are important factors in figuring out which ingredients would work the best for my hair needs, and putting those ingredients together to form the custom set of hair care products. I know from past use that the products last me forever so even though they are an investment upfront, I don’t need to buy products as often. I received this set complimentary from prose.

    Received a free product from Prose
  • The products are lightweight and absorb quickly into my skin without leaving any heavy or sticky feeling. After using them for a few days, my skin started to feel softer and more balanced. I also noticed that my skin looks more hydrated and smooth, especially in the morning. What I like the most is how gentle the routine is. It doesn’t irritate my skin, and it feels comfortable even when I use it regularly. The texture of each product is nice and easy to layer, which makes my routine feel effortless. gifted by prose

    Received a free product from Prose
  • I was gifted by prose its impressive with its personalized approach, asking questions to tailor products to your skin’s needs. You can even choose your preferred fragrance. Plus, the stunning packaging elevates, making each product feel like a treat.

  • I was gifted by prose its impressive with its personalized approach, asking questions to tailor products to your skin’s needs. You can even choose your preferred fragrance. Plus, the stunning packaging elevates, making each product feel like a treat.

  • I was gifted by prose its impressive with its personalized approach, asking questions to tailor products to your skin’s needs. You can even choose your preferred fragrance. Plus, the stunning packaging elevates, making each product feel like a treat.

  • I’ve been using the Prose cleanser, serum, and moisturizer together, and they’ve completely transformed my routine. The cleanser is gentle yet effective, leaving my skin clean without stripping it. The serum absorbs quickly and gives a healthy, radiant glow. The moisturizer is lightweight but deeply hydrating, keeping my skin soft all day. My skin feels balanced, smooth, and refreshed—truly a perfect trio. Gifted by prose

    Influencer for Prose
  • A simple and effective 3-piece skincare routine that covers all the essentials. It keeps skin clean, hydrated, and balanced without feeling overwhelming. Perfect for daily use, especially if you want quick results with minimal steps. Great for beginners or anyone who prefers a low-maintenance routine. complimentary from prose

    Received a free product from Prose
  • I got Prose as a gift a while back and loved it, so I finally ordered it again. My hair feels softer, shinier, and healthier already. It’s so lightweight but still super effective! I’m so glad I got to try it again. gifted by prose

    Influencer for Prose
  • I got Prose as a gift a while back and loved it, so I finally ordered it again. My hair feels softer, shinier, and healthier already. It’s so lightweight but still super effective! I’m so glad I got to try it again. gifted by prose

    Influencer for Prose
  • Prose completely transformed my hair routine. The fact that everything is customized makes such a difference—I’ve never had products that feel this tailored to me. My hair is softer, shinier, and way more manageable after just a few uses. It feels like luxury haircare that actually works. gifted by prose