Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • I’ve never had an experience where I could fully share my hair type and lifestyle and receive products tailored so specifically to me. I was genuinely impressed by how thoughtful and detailed the process was—it gave me so much confidence that what I received is truly made for my hair and my needs. I’m so excited to start using the products and see my progress over time. I’ve always been a bit self-conscious about my hair, and this already feels like something that will make a real difference in both my routine and my confidence. gifted by prose

    Received a free product from Prose
  • Complimentary from prose. I love how you get to customize the products specifically for your skin I feel like that really helps my skin get exactly what it needs! my face looks so much bright and my skin more hydrated! to say i’m obsessed would be an understatement!!!

    Received a free product from Prose
  • I was gifted by prose, and I’m so thankful that I gave it a try. It was so fun to be able to create a custom hair care just for me on the needs of my hair and my environment. My hair feels like its best self right now after using it.

    Received a free product from Prose
  • I received my hair care routine complimentary from Prose, and I can’t emphasize enough how amazing the scent is! I chose the Corsica fragrance, which leaves my hair smelling clean and fresh without ever being overpowering. Beyond the scent, the products are incredibly hydrating and great for my dry, processed hair. I also noticed an improvement in my dry, flaky scalp, which was a huge plus. Overall, a luxurious and effective addition to my routine!

  • I received my hair care routine complimentary from Prose, and I can’t emphasize enough how amazing the scent is! I chose the Corsica fragrance, which leaves my hair smelling clean and fresh without ever being overpowering. Beyond the scent, the products are incredibly hydrating and great for my dry, processed hair. I also noticed an improvement in my dry, flaky scalp, which was a huge plus. Overall, a luxurious and effective addition to my routine!

  • This 3-piece skincare set is a great all-around routine for keeping skin balanced, hydrated, and smooth. Each product works well together without feeling heavy, and the moisturizer really stands out—it’s lightweight but still deeply hydrating, leaving skin soft with a healthy glow. The fragrance is subtle and clean, not overpowering, and adds a fresh, spa-like feel to the whole routine. complimentary from prose

    Received a free product from Prose
  • I love my custom hair care routine! Each product feels like it was made just for my hair, shampoo cleans without drying, conditioner hydrates perfectly, and my hair has never felt so soft and healthy. It’s easy to follow, works with my styling, and honestly makes wash days something I actually look forward to. Seeing my hair glow and feel strong every week makes me stick to it. #giftedbyprose

    Received a free product from Prose
  • I love my custom hair care routine! Each product feels like it was made just for my hair, shampoo cleans without drying, conditioner hydrates perfectly, and my hair has never felt so soft and healthy. It’s easy to follow, works with my styling, and honestly makes wash days something I actually look forward to. Seeing my hair glow and feel strong every week makes me stick to it. #giftedbyprose

    Received a free product from Prose
  • I recently tried a custom haircare set complimentary from Prose, featuring a gentle shampoo, a rich conditioner, and an impressive curl cream. This personalized routine left my hair incredibly soft, bouncy, and frizz-free without any stiffness. Between the high-quality formulas and the light, pleasant scent, these products are well worth trying for a tailored hair experience.

  • I recently tried a custom haircare set complimentary from Prose, featuring a gentle shampoo, a rich conditioner, and an impressive curl cream. This personalized routine left my hair incredibly soft, bouncy, and frizz-free without any stiffness. Between the high-quality formulas and the light, pleasant scent, these products are well worth trying for a tailored hair experience.

    Received a free product from Prose
  • complimentary from prose I stated using Prose shampoo & conditioner plus leave-on mask about a year ago and have found it to be so incrediby worth the hype. As a 40-something mom with gray hair and a lot of stress, I can co suddenly say that using Prose has made my hair healthier and definitely makes my hair dye last a lot longer in between colors!

    Received a free product from Prose
  • complimentary from prose I stated using Prose shampoo & conditioner plus leave-on mask about a year ago and have found it to be so incrediby worth the hype. As a 40-something mom with gray hair and a lot of stress, I can co suddenly say that using Prose has made my hair healthier and definitely makes my hair dye last a lot longer in between colors!

    Received a free product from Prose
  • This is a really cool system! It’s the first time I’ve ever had to take a quiz and get a product tailored for my hair type, density, damage levels, etc. the quick itself was easy and I learned a lot about my hair throughout the process as well. The shampoo and conditioner are amazing and the mask is potentially the best mask I’ve ever used. I’m so impressed ! Complimentary from prose

    Received a free product from Prose
  • This is a really cool system! It’s the first time I’ve ever had to take a quiz and get a product tailored for my hair type, density, damage levels, etc. the quick itself was easy and I learned a lot about my hair throughout the process as well. The shampoo and conditioner are amazing and the mask is potentially the best mask I’ve ever used. I’m so impressed ! Complimentary from prose

    Received a free product from Prose
  • I was gifted by prose this opportunity to create my own personalized skincare bundle which I was really excited to do as lately I have had problematic skin and react to so many products, so having my own personalized skincare is exactly what I needed! The process was simple, there was a survey that asked you a bunch of questions based off of your lifestyle, skin type and environment and then you got to personalize your selections by preferences. My bundle included a moisturizer, serum and cleanser!

    Received a free product from Prose
  • I was gifted by prose this opportunity to create my own personalized skincare bundle which I was really excited to do as lately I have had problematic skin and react to so many products, so having my own personalized skincare is exactly what I needed! The process was simple, there was a survey that asked you a bunch of questions based off of your lifestyle, skin type and environment and then you got to personalize your selections by preferences. My bundle included a moisturizer, serum and cleanser!

    Received a free product from Prose
  • complimentary from prose - the questionnaire helped me learn more about my skin type and what combination works best for me! I love that they explain the textures and ingredients so well. It makes you feel knowledgeable.

    Received a free product from Prose
  • Skincare made just for me. I really enjoyed the whole experience with Prose, especially the consultation. It asked a lot of questions about my skin, lifestyle, and what I want to improve, and it felt very personalized. I like that the products are made specifically for my skin instead of just choosing something random in a store. The cleanser is gentle but cleans really well without making my skin feel dry or tight. The serum is lightweight, absorbs quickly, and makes my skin look more hydrated and glowy. The moisturizer feels comfortable on the skin and works really well with the serum, especially under makeup. After using the routine, my skin feels more balanced, softer, and more hydrated overall. I also like the packaging — it looks clean and simple, and the products are easy to use every day. Overall, it’s a really nice personalized routine and I like knowing that it was made just for my skin. complimentary from Prose

    Influencer for Prose
  • I had such a good experience with Prose!!! The consultation was super detailed but still quick and easy to get through, which I appreciated. I love how everything is customized specifically to my hair type and goals, so it feels really personalized. My routine feels more intentional now, and my hair has been looking healthier, softer, and easier to manage since I started using it. complimentary from Prose

    Received a free product from Prose
  • I got my 3 piece skincare set complimentary from Prose and so far, i'm really enjoying it! My goals for my skin are hydration and even skin tone and they created a face wash, serum, and moisturizer with all the ingredients I love! So far an easy and effective addition to my routine!

    Received a free product from Prose