4.3
74% of reviewers would recommend to a friend
Prose
4.3 • 1,459 Reviews
•

4.3
74% of reviewers would recommend to a friend
5
Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.
Prose earns strong reviews for its personalized hair and skincare that often deliver softer, shinier, more manageable hair and calmer, hydrated skin, with many noting reduced frizz, cleaner-feeling scalps, and bouncier curls—especially with the Pre‑Shampoo Scalp Mask, Custom Shampoo/Conditioner, and Curl Cream. However, reviews also report misses: formulas that feel heavy or drying, minimal results versus drugstore options, scent sensitivity, and recurring complaints about subscription management; some users even cite increased shedding or irritation.
AI summary based on Thingtesting reviews
4mo ago
I was gifted by prose, and I’m so thankful that I gave it a try. It was so fun to be able to create a custom hair care just for me on the needs of my hair and my environment. My hair feels like its best self right now after using it.
4mo ago
I received my hair care routine complimentary from Prose, and I can’t emphasize enough how amazing the scent is! I chose the Corsica fragrance, which leaves my hair smelling clean and fresh without ever being overpowering. Beyond the scent, the products are incredibly hydrating and great for my dry, processed hair. I also noticed an improvement in my dry, flaky scalp, which was a huge plus. Overall, a luxurious and effective addition to my routine!
4mo ago
I received my hair care routine complimentary from Prose, and I can’t emphasize enough how amazing the scent is! I chose the Corsica fragrance, which leaves my hair smelling clean and fresh without ever being overpowering. Beyond the scent, the products are incredibly hydrating and great for my dry, processed hair. I also noticed an improvement in my dry, flaky scalp, which was a huge plus. Overall, a luxurious and effective addition to my routine!
4mo ago
This 3-piece skincare set is a great all-around routine for keeping skin balanced, hydrated, and smooth. Each product works well together without feeling heavy, and the moisturizer really stands out—it’s lightweight but still deeply hydrating, leaving skin soft with a healthy glow. The fragrance is subtle and clean, not overpowering, and adds a fresh, spa-like feel to the whole routine. complimentary from prose
4mo ago
I love my custom hair care routine! Each product feels like it was made just for my hair, shampoo cleans without drying, conditioner hydrates perfectly, and my hair has never felt so soft and healthy. It’s easy to follow, works with my styling, and honestly makes wash days something I actually look forward to. Seeing my hair glow and feel strong every week makes me stick to it. #giftedbyprose
4mo ago
I love my custom hair care routine! Each product feels like it was made just for my hair, shampoo cleans without drying, conditioner hydrates perfectly, and my hair has never felt so soft and healthy. It’s easy to follow, works with my styling, and honestly makes wash days something I actually look forward to. Seeing my hair glow and feel strong every week makes me stick to it. #giftedbyprose
4mo ago
I recently tried a custom haircare set complimentary from Prose, featuring a gentle shampoo, a rich conditioner, and an impressive curl cream. This personalized routine left my hair incredibly soft, bouncy, and frizz-free without any stiffness. Between the high-quality formulas and the light, pleasant scent, these products are well worth trying for a tailored hair experience.
4mo ago
I recently tried a custom haircare set complimentary from Prose, featuring a gentle shampoo, a rich conditioner, and an impressive curl cream. This personalized routine left my hair incredibly soft, bouncy, and frizz-free without any stiffness. Between the high-quality formulas and the light, pleasant scent, these products are well worth trying for a tailored hair experience.
4mo ago
complimentary from prose I stated using Prose shampoo & conditioner plus leave-on mask about a year ago and have found it to be so incrediby worth the hype. As a 40-something mom with gray hair and a lot of stress, I can co suddenly say that using Prose has made my hair healthier and definitely makes my hair dye last a lot longer in between colors!
4mo ago
complimentary from prose I stated using Prose shampoo & conditioner plus leave-on mask about a year ago and have found it to be so incrediby worth the hype. As a 40-something mom with gray hair and a lot of stress, I can co suddenly say that using Prose has made my hair healthier and definitely makes my hair dye last a lot longer in between colors!
4mo ago
This is a really cool system! It’s the first time I’ve ever had to take a quiz and get a product tailored for my hair type, density, damage levels, etc. the quick itself was easy and I learned a lot about my hair throughout the process as well. The shampoo and conditioner are amazing and the mask is potentially the best mask I’ve ever used. I’m so impressed ! Complimentary from prose
4mo ago
This is a really cool system! It’s the first time I’ve ever had to take a quiz and get a product tailored for my hair type, density, damage levels, etc. the quick itself was easy and I learned a lot about my hair throughout the process as well. The shampoo and conditioner are amazing and the mask is potentially the best mask I’ve ever used. I’m so impressed ! Complimentary from prose
4mo ago
I was gifted by prose this opportunity to create my own personalized skincare bundle which I was really excited to do as lately I have had problematic skin and react to so many products, so having my own personalized skincare is exactly what I needed! The process was simple, there was a survey that asked you a bunch of questions based off of your lifestyle, skin type and environment and then you got to personalize your selections by preferences. My bundle included a moisturizer, serum and cleanser!
4mo ago
I was gifted by prose this opportunity to create my own personalized skincare bundle which I was really excited to do as lately I have had problematic skin and react to so many products, so having my own personalized skincare is exactly what I needed! The process was simple, there was a survey that asked you a bunch of questions based off of your lifestyle, skin type and environment and then you got to personalize your selections by preferences. My bundle included a moisturizer, serum and cleanser!
4mo ago
complimentary from prose - the questionnaire helped me learn more about my skin type and what combination works best for me! I love that they explain the textures and ingredients so well. It makes you feel knowledgeable.
4mo ago
Skincare made just for me. I really enjoyed the whole experience with Prose, especially the consultation. It asked a lot of questions about my skin, lifestyle, and what I want to improve, and it felt very personalized. I like that the products are made specifically for my skin instead of just choosing something random in a store. The cleanser is gentle but cleans really well without making my skin feel dry or tight. The serum is lightweight, absorbs quickly, and makes my skin look more hydrated and glowy. The moisturizer feels comfortable on the skin and works really well with the serum, especially under makeup. After using the routine, my skin feels more balanced, softer, and more hydrated overall. I also like the packaging — it looks clean and simple, and the products are easy to use every day. Overall, it’s a really nice personalized routine and I like knowing that it was made just for my skin. complimentary from Prose
4mo ago
I had such a good experience with Prose!!! The consultation was super detailed but still quick and easy to get through, which I appreciated. I love how everything is customized specifically to my hair type and goals, so it feels really personalized. My routine feels more intentional now, and my hair has been looking healthier, softer, and easier to manage since I started using it. complimentary from Prose
4mo ago
I got my 3 piece skincare set complimentary from Prose and so far, i'm really enjoying it! My goals for my skin are hydration and even skin tone and they created a face wash, serum, and moisturizer with all the ingredients I love! So far an easy and effective addition to my routine!
4mo ago
I got my hair care kit complimentary from Prose and WOW i'm converted! I've been cycling my products and have been using 8-10 different things to get the same results i'm seeing from my 3 step routine with Prose. I also LOVE the scent - so tropical and yummy!
4mo ago
I got my hair care kit complimentary from Prose and WOW i'm converted! I've been cycling my products and have been using 8-10 different things to get the same results i'm seeing from my 3 step routine with Prose. I also LOVE the scent - so tropical and yummy!