Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • I’m 42 with dry combination skin and fell in love with the high end design and fell of Prose. These products are curated specially for my skin issues. The products each complement one another and work well at hydrating my skin and reducing my fine lines. Work well under my makeup products as a primer. gifted by prose

  • I’ve heard of Prose before from my sister but it was a customised hair set. I was happy to know that they also make personalized skin care. The process was easy and the site is user-friendly. Love the options and they even have us pick the scent for our customized set. My set arrived in a timely manner and it even has my name on the bottles. The products are gentle and i did not get any adverse reaction. gifted by prose

    Received a free product from Prose
  • gifted by Prose complimentary from Prose. Prose made the process of ordering customized skincare super simple. I’m glad the quiz allowed me to identify my skin concerns and choose whether or not I wanted fragrance in my products. The cleanser and serum were both lightweight, caused no irritation, and still provided deep hydration. The moisturizer was also lightweight. Over the course of a few weeks, I noticed improved hydration, and my skin looked refreshed. I highly recommend these products.

    Received a free product from Prose
  • Complimentary from Prose. The shampoo cleanses without stripping, the conditioner leaves my hair soft and manageable, and the custom hair mask adds extra moisture and shine. I love that the formulas feel personalized to my hair needs, and my hair looks healthier and smoother after using them consistently.

    Received a free product from Prose
  • My long hair used to stress me out so much, but I’m really glad I started using Prose Curl Cream. It works amazing on my hair, helping define my curls, reduce frizz, and make my hair much easier to manage. Now my hair feels softer, healthier, and looks so much better. gifted by prose

    Received a free product from Prose
  • Prose Shampoo works really well on my long hair and has the perfect scent I chose. I love being able to customize the fragrance, it makes it feel more personal. My hair feels healthier, smoother, and better after every wash, and I really notice the improvement each time I use it. gifted by prose

    Received a free product from Prose
  • Prose Duo Shampoo and Conditioner smell so good and work really well on my long hair. My hair feels softer, smoother, and easier to brush after using them. I also got the Curl Cream, and it works amazing, it helps define my curls while keeping them soft and not frizzy. I really love that all the products are customized just for me, including the scent I picked. It makes my hair care routine feel more personal and special. I actually enjoy washing and styling my hair now every time. gifted by prose

    Received a free product from Prose
  • Prose conditioner works really well on my long hair and has the perfect scent I chose. I love that I can customize the fragrance, it makes the whole experience feel more personal and special. I can truly see the difference in my hair when I use it compared to when I don’t. That’s why I started using it every time I wash my hair. My hair feels softer, healthier, smoother, and noticeably better after every shower. gifted by prose

    Received a free product from Prose
  • PROSE m'a gentiment envoyé gratuitement ma routine cheveux personnalisée, j'ai enfin retrouvé une brillance magnifique et de belles boucles bien dessinées, je suis siii heureuse du résultat, en seulement 1 lavage et 3 de leurs produits! gifted by Prose

    Received a free product from Prose
  • omgg perfect for me, smells sooo good PROSE m'a gentiment envoyé gratuitement ma routine cheveux personnalisée, j'ai enfin retrouvé une brillance magnifique et de belles boucles bien dessinées, je suis siii heureuse du résultat, en seulement 1 lavage et 3 de leurs produits! gifted by Prose

    Received a free product from Prose
  • This product was gifted to me by prose, I took my time trying the product out before posting a review because I wanted to be as genuine as possible. I have medium thickness hair, with a Korean digital perm and some dry ends. I got a mask, curling cream and shampoo. When I tell you my curls are CURLY and my ends are SOFT - I mean it. Also the packaging is so satisfying and pleasing to the eye!

    Received a free product from Prose
  • I ordered a customized skincare set and I’m so impressed! It came in such beautiful packaging — felt like a little gift to myself. Everything was perfectly matched to my skin and worked so well from the very first use. The textures are super light and pleasant, not heavy or greasy at all. My skin has been feeling hydrated and fresh ever since. Highly recommend if you’re looking for a personalized skincare experience! gifted by prose

  • I love this brand I love the idea and how everything is curated to each individual since everyone's different! I would definitely recommend this to a friend. My hair has never been healthier and its really nice having hair products tailored to my needs. Complimentary by Prose

    Received a free product from Prose
  • I love that the formula was just curated for me! It feels so nice on the hair and the conditioner feels like it's salon quality! My hair has never felt healthier. I used to have brittle damaged hair from the bleach but after using prose my hair has been so soft and healthy! Would definitely recommend! complimentary from Prose

    Received a free product from Prose
  • Gifted by Prose. This was a completely new experience for me, as I had never tried a cleanser formulated specifically for my skin before. From the first use, I noticed how gentle and lightweight it feels. It cleans effectively without leaving my skin feeling dry or tight, which I really appreciate. What I enjoy the most is how natural it feels on my skin and how simple it is to incorporate into my routine. It leaves my skin soft, comfortable, and balanced. I also love the personalized aspect, it makes the whole experience feel more intentional and tailored to my needs. Overall, it’s been a very positive experience so far, and I’m excited to keep using it and see how my skin continues to respond over time.

    Received a free product from Prose
  • I absolutely love how customized this experience is. Before your order your set, you go through a series of questions about your hair type and needs. It even looks at your geographical location and takes that into account. After the survey, it recommends a formula that is specifically made to meet the needs of your hair! You can also choose the scent! The box that my shampoo, conditioner, and mask came in was absolutely beautiful and packaged with care, pumps in a separate and secure place in the box! It truly felt like a luxury experience opening this box! So far, I love the formula of this set! I’m noticing a big difference in my hair. It feels softer, looks healthier, and is stronger overall! I got the Glacia scent, and it’s so good! It’s the best smelling haircare that I have ever used! I’ll definitely be repurchasing! I received these products complimentary from prose in exchange for my honest review.

  • Lightweight and soothing, each step layers effortlessly. The cleanser feels gentle and refreshing, the serum absorbs quickly with a hydrating, silky finish, and the moisturizer leaves skin soft, smooth, and comfortably nourished without heaviness. Gifted by prose <3

    Received a free product from Prose
  • I love Prose offers personalized haircare bundles for your own needs. This set I got includes a shampoo, a conditioner and a hair mask. My hair is thin, fine and gets oily if I don’t wash it within 2 days. According to my needs, Prose customized this bundle and shipped it quick. The experience of this whole set is amazing. The mask looks like a face mask to me and I can feel it incudes something similar to exfoliating particles. I normally leave it in my hair for about 10 minutes or so then rinse and follow it by the shampoo. My hair’s texture became rough after the mask but felt clean at the same time. The shampoo lathers up so well and for my short hair only one pump is good enough. My hair is even cleaner after using the shampoo and feels smooth and clean. For the conditioner, I usually need 2-3 pumps, it made my hair silky smooth and soft. My hair smells good too. I am loving this set so far and can’t wait to get more benefits out of it. Love the personalized experience and highly recommend to try as this would be a special gift for either youself or your loved ones! gifted by prose

    Received a free product from Prose
  • This conditioner makes my hair feel incredibly smooth and easy to manage. It adds just the right amount of hydration without weighing my hair down. After using it, my hair looks softer, shinier, and healthier overall.

  • I've used the prose custom hair care kit twice now and i love it. So I was beyond excited to try a custom skincare, because I find my skin to be difficult at times so I love the idea of a kit curated to my skin type. The questionnaire was detailed, but not super time consuming. I really do feel like the products I got are great for my skin type , my age and concerns. I love that it comes with my name on the packaging, and it's very easy three step program to follow. So far my skin loves it and i see improvement . The moisturizer smells amazing, and it's super hydrating and doesn't break out my skin. I highly recommend it if you feel like you would like skincare. To be tailored a little bit more to your current needs. Gifted complimentary from prose.