4.3
74% of reviewers would recommend to a friend
Prose
4.3 • 1,459 Reviews
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4.3
74% of reviewers would recommend to a friend
5
Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.
Prose earns strong reviews for its personalized hair and skincare that often deliver softer, shinier, more manageable hair and calmer, hydrated skin, with many noting reduced frizz, cleaner-feeling scalps, and bouncier curls—especially with the Pre‑Shampoo Scalp Mask, Custom Shampoo/Conditioner, and Curl Cream. However, reviews also report misses: formulas that feel heavy or drying, minimal results versus drugstore options, scent sensitivity, and recurring complaints about subscription management; some users even cite increased shedding or irritation.
AI summary based on Thingtesting reviews
4mo ago
Gifted by Prose, I’ve been loving my custom haircare routine so far. The hair mask is great on its own, but using it with a little heat really activates it; it leaves my hair feeling extra soft and deeply hydrated even before shampooing. The conditioner is a perfect finishing touch, leaving my hair super soft, especially after rinsing with cold water. And the hair oil is definitely a favorite; lightweight, natural, and it supports healthy hair growth while keeping my hair nourished and shiny
4mo ago
Gifted by Prose I’ve been using my custom skin cleanser, serum, and moisturizer for 5 days now, and I’m already noticing a difference. My dry skin feels hydrated even while cleansing; no tight or stripped feeling at all. The serum has really boosted my moisture levels and added a healthy glow to my skin, and the moisturizer gives me that perfect balance: matte hydration while still keeping my skin naturally dewy. So far, my skin feels nourished, smooth, and well taken care of.
4mo ago
Love it
4mo ago
I really enjoyed the process of creating my own skincare regime. The products are customized by the area pollution where I live, age and other things considered that made sense to me. They shipped really fast and they are all in glass containers with pumps optional. I like that at the end I personally chose the heaviness of the products as well, from water to oils. Each person is different and the personalization worked really well for me. The skincare products perform really well *gifted by Prose
4mo ago
What initially drew me in was the level of personalization the brand offers. The consultation quiz is very detailed, asking about everything from your skin type and concerns to your lifestyle and even environmental factors like climate. It made the process feel tailored and intentional rather than one-size-fits-all. After using the products consistently for a few weeks, I started to see real improvements. My skin felt more hydrated, smoother, and overall more balanced. Some of my problem areas, like dryness and uneven texture, became less noticeable. It didn’t feel like a quick fix, but rather a gradual improvement, which made the results feel more reliable and sustainable. complimentary from Prose
4mo ago
complimentary from prose I love the customized packing of the product I’ve only used once but my hair smells looks and feels great after one use. I’m so grateful I was able to try this out for free before committing to a subscription but I love it so much I may end up subscribing but will definitely recommend
4mo ago
This was my first time trying the hair care line from Prose and I really like it! I’ve used their personalized skin care previously and really liked that as well, so I was excited to see that they had hair care products. I went online and did the quiz which created the perfect combination of ingredients for my needs. I have coarse curly hair that can be dry so I chose the shampoo, conditioner, and leave in conditioner. The combination of products made my hair feel really soft and my curls were much more manageable than normal. My hair feels very hydrated and I love the scent of the product. You get a good amount of product in each bottle so they should last me a while. I’m excited to see how my hair changes overtime using these products. These products were gifted by prose.
4mo ago
I’m so impressed with this customized skincare trio! The consultation piece is very easy and user friendly, giving you the best ingredients for your skin. The packaging is very high end and great quality and the product itself has worked super well for my skin. gifted by prose
4mo ago
I love almost everything about this personalized skincare set. As someone with acne prone skin, I was hesitant to try something new, but I'm so glad I did. My skincare routine is gentle and moisturizing. The only thing I don't like is the packaging for the moisturizer. I don't like how unhygienic it is, and the feeling of the plastic cap grating on glass makes my skin crawl. gifted by prose
4mo ago
I really like how this brand you get to have the opportunity to pick your skincare products the results do show how effective it can be one of the best products I used so far will get again complimentary from prose
4mo ago
I’ve been loving this 3-piece skincare routine from Prose! It’s simple, effective, and perfect for anyone who doesn’t want an overly complicated routine. My skin feels noticeably smoother and more hydrated after just a short time of using it. The products feel lightweight but still super nourishing, and I appreciate how everything works together without irritating my skin.
4mo ago
I’ve been loving this 3-piece skincare routine from Prose! It’s simple, effective, and perfect for anyone who doesn’t want an overly complicated routine. My skin feels noticeably smoother and more hydrated after just a short time of using it. The products feel lightweight but still super nourishing, and I appreciate how everything works together without irritating my skin.
4mo ago
I received these complimentary from prose, but genuinely would purchase over and over again. As a curly girl who cares deeply for my hair I’m usually hesitant to try new products but I am SO grateful I did!! I am loving the results, my hair looks stunning and I cannot wait to keep using these!
4mo ago
This product was complimentary from prose. I absolutely was blown away at the presentation of the packaging and I loved that it had my name! The shampoo smelled incredible and the hair mask was amazing!
4mo ago
The Prose hair products I tried are the shampoo, conditioner and mask. I love that it was personalized, and custom made for me. Taking into consideration where I live, my hair texture etc. I have found that my hair is smoother , more manageable and less frizzy since using these. I would recommend. complimentary from prose
4mo ago
Love the Prose conditioner, hair de tangled easily and felt soft and manageable
4mo ago
complimentary from Prose this is the most unique skincare system I have ever tried! I love that I was asked a ton of different questions regarding lifestyle, skin concerns, etc so that the treatment was tailored to my exact needs! If you are tired of not knowing what to do for your skin... you have got to try this!
4mo ago
I was gifted by Prose in exchange for my review. I love the concept of having a skincare routine completely customized to you. The consultation was in-depth and asked me about my skin type + skin goals. The products came in matte glass bottles that felt truly luxury. My skin seems to like all the products so far! The cleanser leaves my face feeling clean, and the serum + moisturizer are very hydrating.
4mo ago
First time trying custom skincare and I am so excited to see more results. So far, I love the slightly scented products, the serum absorbs in quickly while the moisturizer is thick and a little goes a long way. The scent is clean and almost apothecary like! I love that Definitely can see how my skin loves them already, looking so hydrated without feeling greasy and I’m looking forward to having some relief from the blemishes I’ve been getting in my mid 40s. So far all good! gifted by prose complimentary from prose
4mo ago
I love the idea of custom skincare but I’m not completely sold on the set. Some products are better than others, like the moisturizer which actually feels really nice! I like the serum too, but it has a terrible chemical smell. I chose unscented so I’m sure that’s why, but I don’t want my skincare to have fragrance. The wash, serum and moisturizer are all nice, but if I had to choose I would just go with the moisturizer. gifted by prose complimentary from prose