Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Tailored, customizable formulas
  • Gentle, non‑stripping cleansers
  • Lightweight, effective conditioner
  • Elegant, personalized packaging
  • Inconsistent performance results
  • Potential scalp irritation reports
  • Dryness or heaviness issues
  • Curl cream needs stronger hold

Prose draws strong reviews for truly personalized hair and skincare that often leave hair softer, shinier, less frizzy, and scalps cleaner; many praise the detailed quiz, custom scents like Oasis and Glacia, and elevated packaging with names on bottles. However, reviews also flag inconsistent results—some report dryness, greasiness, irritation, or even shedding—and note that customized formulas don’t always outperform regular products.

AI summary based on Thingtesting reviews

1,460 reviews and posts

  • I love my personalized hair care set! My hair has truly never felt so smooth and healthy. The shampoo and scalp serum leaves me feeling hydrated and refreshed after each use. The conditioner gives my hair a gorgeous shine and helps make it easy to style! I appreciate the in-depth questionnaire to make sure the products are the best fit for my lifestyle too! gifted by prose

    Received a free product from Prose
  • I love my personalized hair care set! My hair has truly never felt so smooth and healthy. The shampoo and scalp serum leaves me feeling hydrated and refreshed after each use. The conditioner gives my hair a gorgeous shine and helps make it easy to style! I appreciate the in-depth questionnaire to make sure the products are the best fit for my lifestyle too! gifted by prose

    Received a free product from Prose
  • I really appreciate how personalized Prose custom skincare set feels. Prose asks a wide range of detailed questions covering areas like sensitivity, hydration levels, stress, and specific skin concerns to create products tailored to your needs. I also love that there’s a fragrance-free option, which makes it especially great for sensitive skin. This set was gifted by Prose.

  • complimentary from prose. Prose is absolutely amazing in every way. My custom hair care routine is personally tailored to my hair and lifestyle. I am absolutely obsessed with all of the products I received. gifted by prose

  • complimentary from prose. Prose is absolutely amazing in every way. My custom hair care routine is personally tailored to my hair and lifestyle. I am absolutely obsessed with all of the products I received. gifted by prose

  • I’m impressed with my experience with Prose. My set included a custom cleanser, serum, and moisturizer, all tailored specifically to my skin. Everything came in beautiful glass bottles. This set was complimentary from Prose, and I love how thoughtful everything feels from start to finish. When I signed up, I completed a very detailed survey that covered around 85 factors, from my diet to my environment, so the formulas are truly made for my skin’s needs. After using the products, I can say they work really well for me. My skin feels balanced, hydrated, and overall healthier. Nothing feels too heavy or irritating. I love the idea behind this service because no two people have the same skin, and this really takes that into account. I’m very satisfied with my experience and would definitely recommend it to others.

    Received a free product from Prose
  • I’m honestly impressed with this shampoo. From the very first wash, my hair felt incredibly clean without feeling dry or stripped. It left my hair soft, lightweight, and super shiny, and the scent is just amazing. What I love the most is how well it matches my hair’s needs I’ve tried so many shampoos before, but this one truly stands out. I can definitely see myself repurchasing it.

    Received a free product from Prose
  • Good set for my hair, just custom made with my needs. This shampoo and conditioner are very nice. It leaves my curly fine hair feeling soft, clean, and healthy.The best products I have used. Very thick lather that smells Devine. This is a must try! gifted by prose complimentary from prose.

  • Good set for my hair, just custom made with my needs. This shampoo and conditioner are very nice. It leaves my curly fine hair feeling soft, clean, and healthy.The best products I have used. Very thick lather that smells Devine. This is a must try! gifted by prose complimentary from prose.

  • Received this as a gift, complimentary from prose. Love this skincare set and how customizable it is for each skin type. It’s great especially coming from someone with combination skin and struggles to find products suitable for me.

    Influencer for Prose
  • This has been the upgrade my hair has always needed but never known about. My hair after 2 uses has visible improvement and feels + looks so healthy. Working with Prose was so fun to create my custom complimentary from prose bundle.

  • This has been the upgrade my hair has always needed but never known about. My hair after 2 uses has visible improvement and feels + looks so healthy. Working with Prose was so fun to create my custom complimentary from prose bundle.

    Received a free product from Prose
  • complimentary from prose. I am OBSESSED with this brand. This is the most creative thing I’ve ever seen. Nothing gets better than a custom hair care routine. My hair has never looks better. I love it!

  • complimentary from prose. I am OBSESSED with this brand. This is the most creative thing I’ve ever seen. Nothing gets better than a custom hair care routine. My hair has never looks better. I love it!

  • There’s something so satisfying about using products that are customized to your exact hair needs—and PROSE nails that experience from start to finish. The shampoo gently cleanses without stripping, the conditioner melts right in and makes detangling effortless, and the hair mask? Pure magic. complimentary from prose

  • There’s something so satisfying about using products that are customized to your exact hair needs—and PROSE nails that experience from start to finish. The shampoo gently cleanses without stripping, the conditioner melts right in and makes detangling effortless, and the hair mask? Pure magic. complimentary from prose

  • Gifted by Prose, I’ve been loving my custom haircare routine so far. The hair mask is great on its own, but using it with a little heat really activates it; it leaves my hair feeling extra soft and deeply hydrated even before shampooing. The conditioner is a perfect finishing touch, leaving my hair super soft, especially after rinsing with cold water. And the hair oil is definitely a favorite; lightweight, natural, and it supports healthy hair growth while keeping my hair nourished and shiny

    Received a free product from Prose
  • Gifted by Prose, I’ve been loving my custom haircare routine so far. The hair mask is great on its own, but using it with a little heat really activates it; it leaves my hair feeling extra soft and deeply hydrated even before shampooing. The conditioner is a perfect finishing touch, leaving my hair super soft, especially after rinsing with cold water. And the hair oil is definitely a favorite; lightweight, natural, and it supports healthy hair growth while keeping my hair nourished and shiny

    Received a free product from Prose
  • Gifted by Prose, I’ve been loving my custom haircare routine so far. The hair mask is great on its own, but using it with a little heat really activates it; it leaves my hair feeling extra soft and deeply hydrated even before shampooing. The conditioner is a perfect finishing touch, leaving my hair super soft, especially after rinsing with cold water. And the hair oil is definitely a favorite; lightweight, natural, and it supports healthy hair growth while keeping my hair nourished and shiny

    Received a free product from Prose
  • Gifted by Prose I’ve been using my custom skin cleanser, serum, and moisturizer for 5 days now, and I’m already noticing a difference. My dry skin feels hydrated even while cleansing; no tight or stripped feeling at all. The serum has really boosted my moisture levels and added a healthy glow to my skin, and the moisturizer gives me that perfect balance: matte hydration while still keeping my skin naturally dewy. So far, my skin feels nourished, smooth, and well taken care of.

    Received a free product from Prose