Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • Wow I’m loving the formulas I received, I got the custom conditioner, shampoo, and hair mask and everything is amazing! From the products to the details wow I am obsessed! My hair feels so clean and soft, they make these products with real ingredients which I love!Definitely recommend

  • Wow I’m loving the formulas I received , I got the custom conditioner, shampoo, and hair mask and everything is amazing! From the products to the details wow I am obsessed! My hair feels so clean and soft, they make these products with real ingredients which I love! Definitely recommend

    Received a free product from Prose
  • I’ve really been enjoying this customized skincare routine—it feels so personal and thoughtfully made for my skin. The products are lightweight, gentle, and layer beautifully together, leaving my skin feeling clean, hydrated, and balanced. I love that everything is tailored to my specific concerns, which makes the routine feel more effective than generic products. gifted by prose

  • The custom shampoo, conditioner, and the hair mask was gifted by prose! I absolutely love the custom formula that I got when filling out the form! It has truly made a difference in my hair health. It has made my hair shinier and healthier!

  • I love my personalized hair care set! My hair has truly never felt so smooth and healthy. The shampoo and scalp serum leaves me feeling hydrated and refreshed after each use. The conditioner gives my hair a gorgeous shine and helps make it easy to style! I appreciate the in-depth questionnaire to make sure the products are the best fit for my lifestyle too! gifted by prose

    Received a free product from Prose
  • I love my personalized hair care set! My hair has truly never felt so smooth and healthy. The shampoo and scalp serum leaves me feeling hydrated and refreshed after each use. The conditioner gives my hair a gorgeous shine and helps make it easy to style! I appreciate the in-depth questionnaire to make sure the products are the best fit for my lifestyle too! gifted by prose

    Received a free product from Prose
  • I really appreciate how personalized Prose custom skincare set feels. Prose asks a wide range of detailed questions covering areas like sensitivity, hydration levels, stress, and specific skin concerns to create products tailored to your needs. I also love that there’s a fragrance-free option, which makes it especially great for sensitive skin. This set was gifted by Prose.

  • complimentary from prose. Prose is absolutely amazing in every way. My custom hair care routine is personally tailored to my hair and lifestyle. I am absolutely obsessed with all of the products I received. gifted by prose

  • complimentary from prose. Prose is absolutely amazing in every way. My custom hair care routine is personally tailored to my hair and lifestyle. I am absolutely obsessed with all of the products I received. gifted by prose

  • I’m impressed with my experience with Prose. My set included a custom cleanser, serum, and moisturizer, all tailored specifically to my skin. Everything came in beautiful glass bottles. This set was complimentary from Prose, and I love how thoughtful everything feels from start to finish. When I signed up, I completed a very detailed survey that covered around 85 factors, from my diet to my environment, so the formulas are truly made for my skin’s needs. After using the products, I can say they work really well for me. My skin feels balanced, hydrated, and overall healthier. Nothing feels too heavy or irritating. I love the idea behind this service because no two people have the same skin, and this really takes that into account. I’m very satisfied with my experience and would definitely recommend it to others.

    Received a free product from Prose
  • I’m honestly impressed with this shampoo. From the very first wash, my hair felt incredibly clean without feeling dry or stripped. It left my hair soft, lightweight, and super shiny, and the scent is just amazing. What I love the most is how well it matches my hair’s needs I’ve tried so many shampoos before, but this one truly stands out. I can definitely see myself repurchasing it.

    Received a free product from Prose
  • Good set for my hair, just custom made with my needs. This shampoo and conditioner are very nice. It leaves my curly fine hair feeling soft, clean, and healthy.The best products I have used. Very thick lather that smells Devine. This is a must try! gifted by prose complimentary from prose.

  • Good set for my hair, just custom made with my needs. This shampoo and conditioner are very nice. It leaves my curly fine hair feeling soft, clean, and healthy.The best products I have used. Very thick lather that smells Devine. This is a must try! gifted by prose complimentary from prose.

  • Received this as a gift, complimentary from prose. Love this skincare set and how customizable it is for each skin type. It’s great especially coming from someone with combination skin and struggles to find products suitable for me.

    Influencer for Prose
  • This has been the upgrade my hair has always needed but never known about. My hair after 2 uses has visible improvement and feels + looks so healthy. Working with Prose was so fun to create my custom complimentary from prose bundle.

  • This has been the upgrade my hair has always needed but never known about. My hair after 2 uses has visible improvement and feels + looks so healthy. Working with Prose was so fun to create my custom complimentary from prose bundle.

    Received a free product from Prose
  • complimentary from prose. I am OBSESSED with this brand. This is the most creative thing I’ve ever seen. Nothing gets better than a custom hair care routine. My hair has never looks better. I love it!

  • complimentary from prose. I am OBSESSED with this brand. This is the most creative thing I’ve ever seen. Nothing gets better than a custom hair care routine. My hair has never looks better. I love it!

  • There’s something so satisfying about using products that are customized to your exact hair needs—and PROSE nails that experience from start to finish. The shampoo gently cleanses without stripping, the conditioner melts right in and makes detangling effortless, and the hair mask? Pure magic. complimentary from prose

  • There’s something so satisfying about using products that are customized to your exact hair needs—and PROSE nails that experience from start to finish. The shampoo gently cleanses without stripping, the conditioner melts right in and makes detangling effortless, and the hair mask? Pure magic. complimentary from prose