4.3
74% of reviewers would recommend to a friend
Prose
4.3 • 1,459 Reviews
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4.3
74% of reviewers would recommend to a friend
5
Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.
Prose earns strong reviews for its personalized hair and skincare that often deliver softer, shinier, more manageable hair and calmer, hydrated skin, with many noting reduced frizz, cleaner-feeling scalps, and bouncier curls—especially with the Pre‑Shampoo Scalp Mask, Custom Shampoo/Conditioner, and Curl Cream. However, reviews also report misses: formulas that feel heavy or drying, minimal results versus drugstore options, scent sensitivity, and recurring complaints about subscription management; some users even cite increased shedding or irritation.
AI summary based on Thingtesting reviews
4mo ago
I’ve really been enjoying this customized skincare routine—it feels so personal and thoughtfully made for my skin. The products are lightweight, gentle, and layer beautifully together, leaving my skin feeling clean, hydrated, and balanced. I love that everything is tailored to my specific concerns, which makes the routine feel more effective than generic products. gifted by prose
4mo ago
The custom shampoo, conditioner, and the hair mask was gifted by prose! I absolutely love the custom formula that I got when filling out the form! It has truly made a difference in my hair health. It has made my hair shinier and healthier!
4mo ago
I love my personalized hair care set! My hair has truly never felt so smooth and healthy. The shampoo and scalp serum leaves me feeling hydrated and refreshed after each use. The conditioner gives my hair a gorgeous shine and helps make it easy to style! I appreciate the in-depth questionnaire to make sure the products are the best fit for my lifestyle too! gifted by prose
4mo ago
I love my personalized hair care set! My hair has truly never felt so smooth and healthy. The shampoo and scalp serum leaves me feeling hydrated and refreshed after each use. The conditioner gives my hair a gorgeous shine and helps make it easy to style! I appreciate the in-depth questionnaire to make sure the products are the best fit for my lifestyle too! gifted by prose
4mo ago
I really appreciate how personalized Prose custom skincare set feels. Prose asks a wide range of detailed questions covering areas like sensitivity, hydration levels, stress, and specific skin concerns to create products tailored to your needs. I also love that there’s a fragrance-free option, which makes it especially great for sensitive skin. This set was gifted by Prose.
4mo ago
complimentary from prose. Prose is absolutely amazing in every way. My custom hair care routine is personally tailored to my hair and lifestyle. I am absolutely obsessed with all of the products I received. gifted by prose
4mo ago
complimentary from prose. Prose is absolutely amazing in every way. My custom hair care routine is personally tailored to my hair and lifestyle. I am absolutely obsessed with all of the products I received. gifted by prose
4mo ago
I’m impressed with my experience with Prose. My set included a custom cleanser, serum, and moisturizer, all tailored specifically to my skin. Everything came in beautiful glass bottles. This set was complimentary from Prose, and I love how thoughtful everything feels from start to finish. When I signed up, I completed a very detailed survey that covered around 85 factors, from my diet to my environment, so the formulas are truly made for my skin’s needs. After using the products, I can say they work really well for me. My skin feels balanced, hydrated, and overall healthier. Nothing feels too heavy or irritating. I love the idea behind this service because no two people have the same skin, and this really takes that into account. I’m very satisfied with my experience and would definitely recommend it to others.
4mo ago
I’m honestly impressed with this shampoo. From the very first wash, my hair felt incredibly clean without feeling dry or stripped. It left my hair soft, lightweight, and super shiny, and the scent is just amazing. What I love the most is how well it matches my hair’s needs I’ve tried so many shampoos before, but this one truly stands out. I can definitely see myself repurchasing it.
4mo ago
Good set for my hair, just custom made with my needs. This shampoo and conditioner are very nice. It leaves my curly fine hair feeling soft, clean, and healthy.The best products I have used. Very thick lather that smells Devine. This is a must try! gifted by prose complimentary from prose.
4mo ago
Good set for my hair, just custom made with my needs. This shampoo and conditioner are very nice. It leaves my curly fine hair feeling soft, clean, and healthy.The best products I have used. Very thick lather that smells Devine. This is a must try! gifted by prose complimentary from prose.
4mo ago
Received this as a gift, complimentary from prose. Love this skincare set and how customizable it is for each skin type. It’s great especially coming from someone with combination skin and struggles to find products suitable for me.
4mo ago
This has been the upgrade my hair has always needed but never known about. My hair after 2 uses has visible improvement and feels + looks so healthy. Working with Prose was so fun to create my custom complimentary from prose bundle.
4mo ago
This has been the upgrade my hair has always needed but never known about. My hair after 2 uses has visible improvement and feels + looks so healthy. Working with Prose was so fun to create my custom complimentary from prose bundle.
4mo ago
complimentary from prose. I am OBSESSED with this brand. This is the most creative thing I’ve ever seen. Nothing gets better than a custom hair care routine. My hair has never looks better. I love it!
4mo ago
complimentary from prose. I am OBSESSED with this brand. This is the most creative thing I’ve ever seen. Nothing gets better than a custom hair care routine. My hair has never looks better. I love it!
4mo ago
There’s something so satisfying about using products that are customized to your exact hair needs—and PROSE nails that experience from start to finish. The shampoo gently cleanses without stripping, the conditioner melts right in and makes detangling effortless, and the hair mask? Pure magic. complimentary from prose
4mo ago
There’s something so satisfying about using products that are customized to your exact hair needs—and PROSE nails that experience from start to finish. The shampoo gently cleanses without stripping, the conditioner melts right in and makes detangling effortless, and the hair mask? Pure magic. complimentary from prose
4mo ago
Gifted by Prose, I’ve been loving my custom haircare routine so far. The hair mask is great on its own, but using it with a little heat really activates it; it leaves my hair feeling extra soft and deeply hydrated even before shampooing. The conditioner is a perfect finishing touch, leaving my hair super soft, especially after rinsing with cold water. And the hair oil is definitely a favorite; lightweight, natural, and it supports healthy hair growth while keeping my hair nourished and shiny
4mo ago
Gifted by Prose, I’ve been loving my custom haircare routine so far. The hair mask is great on its own, but using it with a little heat really activates it; it leaves my hair feeling extra soft and deeply hydrated even before shampooing. The conditioner is a perfect finishing touch, leaving my hair super soft, especially after rinsing with cold water. And the hair oil is definitely a favorite; lightweight, natural, and it supports healthy hair growth while keeping my hair nourished and shiny