Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • This conditioner is soooo moisturizing. My hair feels so soft to the touch with added moisture. My hair was easy to detangle and my curls were defined.

  • Complimentary from Prose. My custom skincare set has been tailored to fit my lifestyle, and I absolutely enjoy it. The cleanser effectively cleanses my skin while keeping it hydrated. The serum helps gently exfoliate my skin while keeping it hydrated. The moisturizer keeps my skin moisturized and hydrated.

    Received a free product from Prose
  • complimentary from prose. I loved how easy and personalized the consultation process was it really felt tailored to my exact hair needs. The products came beautifully packaged and smell amazing, leaving my hair soft, healthy, and manageable. You can tell it’s truly made just for you.

    Received a free product from Prose
  • complimentary from prose. I loved how easy and personalized the consultation process was it really felt tailored to my exact hair needs. The products came beautifully packaged and smell amazing, leaving my hair soft, healthy, and manageable. You can tell it’s truly made just for you.

    Received a free product from Prose
  • This is my first time trying anything from Prose and I am super impressed! The questionnaire process of creating skincare that is suited perfectly for your skin is incredibly simple and I am loving the products that were recommended for me! I have dry skin and wanted to focus on plumping my fine lines and wrinkles, with deep hydration. The products selected for me are incredible and definitely will be part of my routine moving forward! gifted by Prose

    Received a free product from Prose
  • The whole Prose process for my haircare needs was easy , you answer exactly what you need for your hair journey and Prose creates a formula catered to your hair goals and needs! My hair has also showed improvement already so I’m excited to watch my healthy hair journey continue with the products complimentary from prose !

    Received a free product from Prose
  • The whole Prose process for my haircare needs was easy , you answer exactly what you need for your hair journey and Prose creates a formula catered to your hair goals ! The one I got smells amazing. My hair has also showed improvement already so I’m excited to watch my healthy hair journey continue with the products complimentary from prose !

    Received a free product from Prose
  • These products are so unique and fun! The packaging is absolutely gorgeous but the best part is how much I love the products! The moisturizer is one of my favorites and really tackles being moisturized and fixing my skin at the same time!! These products were complimentary from prose and I look forward to continue on using them!

  • I’ve been trying this haircare set (got it complimentary from Prose), including shampoo, conditioner and scalp mask. I love the personalized packaging with my name on it, it feels very premium, though I’m not fully sure how custom it really is since it arrived very fast. The scent matches what I selected. I have sensitive scalp and didn’t experience any irritation. My hair is fine and it doesn’t weigh it down. Still early, but first impression is great.

  • I’ve been trying the custom haircare set (got it complimentary from Prose), including shampoo, conditioner and scalp mask. I love the personalized packaging with my name on it, it feels very premium, though I’m not fully sure how custom it really is since it arrived very fast. The scent matches what I selected. I have sensitive scalp and didn’t experience any irritation. My hair is fine and it doesn’t weigh it down. Still early, but first impression is great.

    Received a free product from Prose
  • Gifted by Prose. The consultation on their website was very accurate every question I had was answered perfectly. Since using the products, my hair feels so much better and more hydrated from the root, which honestly says everything. I truly love this product, and it also creates such a beautiful sensory experience in the shower. It smells amazing and makes the whole routine feel elevated.

    Received a free product from Prose
  • Gifted by Prose. The consultation on their website was very accurate every question I had was answered perfectly. Since using the products, my hair feels so much better and more hydrated from the root, which honestly says everything. I truly love this product, and it also creates such a beautiful sensory experience in the shower. It smells amazing and makes the whole routine feel elevated.

    Received a free product from Prose
  • I love that the products are personalized for my hair. You answer questions about your hair goals and preferences and it creates unique formulas for your hair. I have dry hair and I noticed my hair is hydrated and healthy. Using this trio feels really good on my hair. It is perfect for self-care. It makes me happy. This was complimentary from Prose.

  • The hair mask feels like a treatment upgrade to the routine. It’s more concentrated and really targets your specific needs—whether that’s hydration, repair, or scalp care. I noticed my hair felt extra nourished, softer, and healthier after using it

    Received a free product from Prose
  • The shampoo has the perfect consistency—not too thick, not too watery—and gives a soft, gentle lather that cleans without stripping my hair. After rinsing, my hair feels clean but still hydrated, and my scalp never feels dry or irritated.

    Received a free product from Prose
  • What I love most is that everything feels perfectly tailored to me—from the texture to how my hair looks and feels after. It takes the guesswork out of haircare, and my hair just feels healthier, softer, and more “me” overall.

    Received a free product from Prose
  • I’ve been using the Prose custom haircare routine, and what really stands out is how personalized everything feels. Each product is literally made for your specific hair type, concerns, and even your environment—so it just works with your hair instead of against it

    Received a free product from Prose
  • This is such a fun & unique way to shop for haircare! I took a quiz on their website that asked me about my hair type, if it was treated with color, as well as other things. Based on all your answers, they provide you a hair care formulation that’s personalized just for you! The products smell amazing & make my hair feel extra soft. Love it!! This was gifted by prose.

  • This is such a fun & unique way to shop for haircare! I took a quiz on their website that asked me about my hair type, if it was treated with color, as well as other things. Based on all your answers, they provide you a hair care formulation that’s personalized just for you! The products smell amazing & make my hair feel extra soft. Love it!! This was gifted by prose.

    Received a free product from Prose
  • I’m obsessed with my custom Prose haircare! The quiz made it so easy to understand my hair’s needs, and I love that the formula is truly personalized. My hair feels incredibly soft, smooth, and manageable and the scent is absolutely amazing! #complimentary from prose #gifted by prose