Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • Conditioner was gifted by Prose and honestly I'm obsessed!The products are amazing- everything is perfect, from the design to the result. I love the scent and how good it works. My hair feels so soft and looks super shiny. It's also perfect for an oily scalp. Love it!

  • I love how in-depth the quiz went into my hair type and lifestyle. The product really feels personalized that tailored to my needs. I also appreciate the ability to add or remove silicone and fragrance for my products. So far I have loved the quality of the products I have received from Prose!

  • My custom conditioner turned out to be great for my fine, curly hair! My curls were bouncy and moisturized after using it. I loved that it wasn’t too heavy and didn’t leave my hair greasy, which is really important to me since my hair is on the fine/thin side. The Meloni fragrance also smells so good, like tropical fruit!

  • I received these skincare products complimentary from Prose in exchange for my honest opinion. I love how this program is made around what you need for your skin. It is not a one size fits all type of skin care. It is for your needs and it makes my skin feel amazing when I use it. I also love the packaging on these products. Super easy to get your own custom skincare products.

    Received a free product from Prose
  • gifted by prose, complimentary from prose. This is a great personalized skin care set. I love that it is tailored just to my skin. I selected for the fragrance free option and I smell no fragrance at all. It’s very hydrating for me and I love it.

  • I’ve been using this for a few weeks and I switched from my regular products to this because it suits my skin so well. I love that I was able to input my problems and concerns to get a recipe formulated just for me. It feels great on my skin and I’ve been using the full lineup twice a day. It layers well with my sunscreen and makeup during the day. I’m a fan! complimentary from prose

    Received a free product from Prose
  • complimentary from prose As a girlie with never-ending issues with her hair and scalp, I’ve found that store-bought hair products just do not work for me. I decided that custom hair care would be a good solution because hair care is not one-size-fits-all—especially when you suffer from scalp psoriasis, dandruff, and oily roots. Prose has been a game-changer for me because I’m able to get custom products formulated just for me. I also got to choose a custom scent, which really ties all the products together.

    Influencer for Prose
  • I’ve been using the Prose hair care routine for a few weeks now, and I’m honestly impressed with how personalized the entire experience feels. From the initial consultation, where they ask detailed questions about your hair type, lifestyle, and even environmental factors, it’s clear they’re aiming to create something tailored—not just a one-size-fits-all product. The shampoo and conditioner have a lightweight, clean feel that doesn’t weigh my hair down, yet still leave it soft and manageable. I also noticed less frizz and more shine after just a few uses. The scent is subtle and pleasant, not overpowering, which I really appreciate. What stands out most is how my hair actually feels healthier over time, not just temporarily smooth. It’s easier to style, and I’ve had fewer bad hair days since switching. While it’s a bit more expensive than drugstore brands, the customization and results make it feel worth the investment. Overall, I’d definitely recommend Prose to anyone looking for a more personalized approach to hair care that delivers real, noticeable results. Gifted by Prose

  • I’ve been using the Prose hair care routine for a few weeks now, and I’m honestly impressed with how personalized the entire experience feels. From the initial consultation, where they ask detailed questions about your hair type, lifestyle, and even environmental factors, it’s clear they’re aiming to create something tailored—not just a one-size-fits-all product. The shampoo and conditioner have a lightweight, clean feel that doesn’t weigh my hair down, yet still leave it soft and manageable. I also noticed less frizz and more shine after just a few uses. The scent is subtle and pleasant, not overpowering, which I really appreciate. What stands out most is how my hair actually feels healthier over time, not just temporarily smooth. It’s easier to style, and I’ve had fewer bad hair days since switching. While it’s a bit more expensive than drugstore brands, the customization and results make it feel worth the investment. Overall, I’d definitely recommend Prose to anyone looking for a more personalized approach to hair care that delivers real, noticeable results. Gifted by Prose

  • I I love that this products are created just for my skin and my needs as someone who has dry skin. They’re moisturizer is definitely amazing. It’s super hydrating. Makes my skin soft nourish. It looks younger. I love that. Their ingredients is super gentle.

    Received a free product from Prose
  • This haircare set was complimentary from Prose as it has been great. it's very nourishing and hydrating, and makes hair manageable. it has the right ingredients for specific hair types and great scent. it's great that it's customized to each person.

    Received a free product from Prose
  • This custom skincare trio with cleanser, serum, and moisturizer, having your own personalized routine with my preferences and skin goals, feels like a spa experience. This brand takes care of my skin concerns like hyperpigmentation, breakouts and fine lines. Smooth easy applications, they work like magic in my skin. I received these products complimentary from Prose.

    Received a free product from Prose
  • gifted by prose for my honest opinion. I was happy to see that they take your water hardness into consideration during the formulation! After one wash my hair was shinier, softer and my scalp feels sooo clean! Definitely would repurchase

    Received a free product from Prose
  • gifted by prose for my honest opinion. I was happy to see that they take your water hardness into consideration during the formulation! After one wash my hair was shinier, softer and my scalp feels sooo clean! Definitely would repurchase

    Received a free product from Prose
  • gifted by prose - I really like that each bottle has my name! I answered multiple questions so they could create a formula specifically for my needs. The shampoo and conditioner come with pumps so it’s easy to use. It smells really good, not overpowering.

  • gifted by prose - I really like that each bottle has my name! I answered multiple questions so they could create a formula specifically for my needs. The shampoo and conditioner come with pumps so it’s easy to use. It smells really good, not overpowering.

  • gifted by prose, such a good skin care. I love that it is personalized based on my skin needs. Made to help with my specific skin concerns. Will definitely continue to use and easy to repurchase with the subscription.

    Influencer for Prose
  • This personalized skincare set was gifted by Prose. After using the customized cleanser, serum, and moisturizer over the past couple of weeks, I’ve really been enjoying the simplicity of this routine. The cleanser is definitely my favorite, it almost feels like a moisturizer in texture, making it super gentle and non-stripping. I also love that it’s unscented with just a very mild, clean smell.The serum fell a little short for me. As someone with dry skin, it didn’t feel as hydrating as I’d prefer. Even though it’s technically unscented, I did notice a slightly stronger scent that I wasn’t a fan of. The moisturizer is lightweight and does provide hydration, but I was hoping for something a bit richer and more nourishing. Overall, I think this is a great starter set for someone who prefers a simple routine and has normal to oily skin.

    Received a free product from Prose
  • This customized lineup has completely transformed my daily ritual. The cleanser feels incredibly gentle while the serum provides a noticeable glow without any greasy residue. My skin finally looks balanced and hydrated. It is high quality care tailored perfectly to my needs which is so rare to find! complimentary from prose

    Received a free product from Prose
  • gifted by prose Just completed wash day using my custom hair care routine. My hair feels so soft and moisturized. Wow!! The scent isn’t strong and the shampoo really got my hair squeaky clean. My scalp was sore from a hairstyle that I had and the scalp serum really helped to calm my scalp. Prose has made a believer out of me!