Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • I had such a positive experience with the Prose skincare trio. The consultation was detailed and personalized, and the packaging is heavy with glass container and feels premium. I love that I can choose between fragranced and fragrance-free options too. The cleanser, serum, and moisturizer all work so well together and are gentle on the skin but still very effective. Complimentary from Prose.

  • I had such a positive experience with Prose! The questionnaire is incredibly detailed and truly feels tailored to you which makes it easy to find products that suit your specific skin needs. I love how gentle and calming everything is. It is perfect for sensitive skin like mine. It also provides the extra hydration my dry skin needs without ever feeling heavy. Gifted by Prose.

  • complimentary from prose. I’ve been really impressed with how personalized this routine feels. My hair looks noticeably healthier, softer, and more manageable after just a few uses. It feels lightweight, doesn’t weigh my hair down, and adds a natural shine without making it greasy. I also love how clean and elevated the formula feels — it truly gives that salon-quality result at home. 💙

    Received a free product from Prose
  • complimentary from prose. I’ve been really impressed with how personalized this routine feels. My hair looks noticeably healthier, softer, and more manageable after just a few uses. It feels lightweight, doesn’t weigh my hair down, and adds a natural shine without making it greasy. I also love how clean and elevated the formula feels — it truly gives that salon-quality result at home. 💙

    Received a free product from Prose
  • My experience with gifted by Prose 3 Piece Skincare Set [ORDER ONLINE] was really interesting. To get started, you answer a series of questions, and based on your responses, they select ingredients specifically tailored for your skin. It feels very personalized and thoughtful. What I especially liked is how intentional the whole process is — it’s not just a random set of products, but something created for your needs. And the packaging is such a nice touch too: a beautiful glass bottle with your name on it. It makes the whole experience feel even more special and personal.

    Received a free product from Prose
  • Gifted by Prose, I’ve been using this product for two weeks, and as someone with oily hair, I can say that I love this product and that it really works. It keeps my scalp healthy by removing excess oil without drying it out, and it smells really good.

  • Gifted by Prose, I’ve been using this product for two weeks, and as someone with oily hair, I can say that I love this product and that it really works. It keeps my scalp healthy by removing excess oil without drying it out, and it smells really good.

  • I've never tried custom haircare before but I really wish I tried sooner! My hair is practically all over the place and frizzy unless I use heat on my hair (which is not something I want to do everyday) but after trying these products I can surely tell you I'm never turning back. Not only do the shampoo and conditioner smell incredible, but it leaves my hair feeling so silky and smooth after use! The hair mask is absolutely incredible and it's probably the best mask I've ever used! It feels so rich and luxurious and I love how my hair feels after use. Complimentary from Prose Gifted by Prose

    Received a free product from Prose
  • I have sensitive, rosacea-prone skin and this custom skincare trio has been such a great find! The virtual consultation process was easy but thorough, and I love that everything is formulated specifically for my skin’s needs. I chose the unscented option, which is perfect for sensitive skin, but I like that there are fragrance options if you prefer. The trio includes a cleanser, serum, and moisturizer, and I love the personalized touch! Each bottle has my name on it and clearly shows the key ingredients and what they target. After about a week of use, my skin feels calmer, more balanced, and noticeably softer with no irritation or breakouts. So far, I’m really impressed and excited to keep using it. Gifted by prose.

    Received a free product from Prose
  • Skincare is hard for sensitive skin people. I was very happy to customize my skincare based on my skin concerns. It was a pleasant process and easy. I love the glass bottles and it was the perfect skincare for me. It helped either redness and my breakouts. #gifted by prose

    Received a free product from Prose
  • The best I have tried! I really enjoy these products. My hair feel soft and not as voluminous as it did before, all thanks to the customized products that i cant recommend enough. The scent is subtle which I love and just a little product goes a long way. It is worth the value. complimentary from Prose gifted by Prose

  • The best I have tried! I really enjoy these products. My hair feel soft and not as voluminous as it did before, all thanks to the customized products that i cant recommend enough. The scent is subtle which I love and just a little product goes a long way. It is worth the value. complimentary from Prose gifted by Prose

  • gifted by prose but all opinions my own. I was honestly disappointed with this. I answered all the questions, and really hoped this would be my answer to my greasy hair. I didn’t find this system to work well for me - in fact, instead of being able to wash my hair every other day, I was having to wash my hair everyday.

    Received a free product from Prose
  • gifted by prose but all opinions my own. I was honestly disappointed with this. I answered all the questions, and really hoped this would be my answer to my greasy hair. I didn’t find this system to work well for me - in fact, instead of being able to wash my hair every other day, I was having to wash my hair everyday.

    Received a free product from Prose
  • Prose gifted me this beautiful set and I am sooo obsessed!! the quiz was super detailed of your hair conditions and needs- I loved how i truly feel like it understood what i needed for my hair!! The packaging is beautiful and it smells so nice! i love how my name is also personalized on the bottles! My hair feels sooo clean and healthy and shiny and soft after using the trio!!!!

    Received a free product from Prose
  • Prose gifted me this beautiful set and I am sooo obsessed!! the quiz was super detailed of your hair conditions and needs- I loved how i truly feel like it understood what i needed for my hair!! The packaging is beautiful and it smells so nice! i love how my name is also personalized on the bottles! My hair feels sooo clean and healthy and shiny and soft after using the trio!!!!

    Received a free product from Prose
  • Prose personalized skincare offers dermatologist-approved formulas based upon an online consultation. They focus on clean ingredients, which I love! The convenience of a simplified 3-step routine is great for busy individuals. So far, I’ve seen improved skin health and hydration. complimentary from prose

    Received a free product from Prose
  • I'm a huge fan of the personalized formulas. You just tell them about your skin goals and what you like, and they create a custom blend that’s perfect for your specific skin type. My routine has a cleanser, serum, and moisturizer. I have dry skin and my skin is healthy, hydrated, and smoother. This was complimentary from Prose.

  • I’m loving my custom hair routine. I’m noticing my roots aren’t getting oily every other day. My hair texture too feels very soft and manageable. There is a significant improvement in hair loss as well. I am loving the results! gifted by prose

  • This kit was gifted by Prose and honestly I'm obsessed!The products are amazing- everything is perfect, from the design to the result. I love the scent and how good it works. My hair feels so soft and looks super shiny. It's also perfect for an oily scalp. Love it!