Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • I really loved how personalized the Prose experience felt - from the consultation to the final products, everything was tailored to my hair needs and lifestyle. The formulas soft healthy at small to azing enore reels ale ling custom routine made just for me. gifted by prose complimentary from prose

  • I was excited to try out Prose and get my custom haircare kit. I've started using it right away- the shampoo and conditioner make my hair feel great. I've noticed my hair is less frizzy and feels soft. The products also smell great. The only thing I haven't been impressed with is the curl cream. I typically use gel and mousse to bring out my natural curl, but I swapped in the curl cream to see what it does and it's too heavy and weighing my curls down. I think it just needs to be used sparingly on days that I don't want to do the whole routine. Other than that, I'm enjoying these products! I was gifted by Prose in exchange for this review.

  • I was excited to try out Prose and get my custom haircare kit. I've started using it right away- the shampoo and conditioner make my hair feel great. I've noticed my hair is less frizzy and feels soft. The products also smell great. The only thing I haven't been impressed with is the curl cream. I typically use gel and mousse to bring out my natural curl, but I swapped in the curl cream to see what it does and it's too heavy and weighing my curls down. I think it just needs to be used sparingly on days that I don't want to do the whole routine. Other than that, I'm enjoying these products! I was gifted by Prose in exchange for this review.

    Received a free product from Prose
  • gifted by prose I got the shampoo, conditioner and curl cream. I used the shampoo and conditioner and really liked it. I have natural type 4 hair. Love that it was custom based on my hair condition and needs.

    Received a free product from Prose
  • gifted by prose I got the shampoo, conditioner and curl cream. I used the shampoo and conditioner and really liked it. I have natural type 4 hair. Love that it was custom based on my hair condition and needs.

    Received a free product from Prose
  • I honestly fell in love with this skincare set complimentary from prose. What makes it special is how well it actually matches my skin type and the concerns I have, it doesn’t feel generic at all. My skin feels balanced, hydrated, and just overall healthier since I started using it. Everything layers nicely, and my skin looks more even and calm

  • gifted by prose. I’ve been loving how simple and effective this 3 piece routine from Prose is. The biggest standout for me is how customizable everything feels my skin actually looks more balanced and hydrated without needing a million steps. The cleanser is gentle but still gets everything off, the serum absorbs quickly and gives that subtle glow, and the moisturizer seals everything in without feeling heavy. After a couple weeks, I noticed my skin looked smoother and more even, especially in texture. It’s definitely a great option if you’re trying to streamline your routine but still want real results. The packaging is also super aesthetic, which doesn’t hurt on my bathroom shelf. Overall, it feels like a solid, no fuss routine that actually delivers perfect if you want something tailored and easy to stick to.

  • This hair care line is amazing. You go on their site and take a quiz. The quiz is super easy and doesn’t take long. Then your hair products are customized to your needs. And my picks work amazing for my hair. I’ve noticed less fizziness and more volume and shine. I’m so glad I got to try this brand. My hair has never been so soft. Gifted by prose

    Received a free product from Prose
  • This hair care line is amazing. You go on their site and take a quiz. The quiz is super easy and doesn’t take long. Then your hair products are customized to your needs. And my picks work amazing for my hair. I’ve noticed less fizziness and more volume and shine. I’m so glad I got to try this brand. My hair has never been so soft. Gifted by prose

    Received a free product from Prose
  • The Prose Custom Hair Routine is a personalized hair care set that feels so thoughtfully tailored from the first use. My set included a shampoo, conditioner, and scalp mask, with each step working together to balance my oily scalp while also keeping my hair soft and shiny. The shampoo is a lightweight and gentle, while also thoroughly cleanses without stripping my hair. It lathers up well, and rinses easily to leave my roots feeling clean. The conditioner is smooth and lightweight, leaving my hair soft and shiny without any heaviness with my fine hair. After shampoo and conditioning, my hair felt clean and hydrated without any tangles. The scalp mask was a nice treat too. It has a cooling and refreshing feel, giving my scalp a deep clean without being too harsh. Overall, this whole process has been luxurious and effective. Being able to customize my hair care has been such a delight and unique opportunity. gifted by Prose

  • The Prose Custom Hair Routine is a personalized hair care set that feels so thoughtfully tailored from the first use. My set included a shampoo, conditioner, and scalp mask, with each step working together to balance my oily scalp while also keeping my hair soft and shiny. The conditioner is smooth and lightweight, leaving my hair soft and shiny without any heaviness with my fine hair. After shampoo and conditioning, my hair felt clean and hydrated without any tangles. Overall, this whole process has been luxurious and effective. Being able to customize my hair care has been such a delight and unique opportunity. gifted by Prose

    Received a free product from Prose
  • I was gifted by Prose a complimentary 3-piece hair care set. One of them is the custom curl cream and I really love the formulation. The ingredients were straight to the point and after application, it made me appreciate my waves more.

  • This product was complimentary from prose. I absolutely was blown away at the presentation of the packaging and I loved that it had my name! The shampoo smelled incredible and the hair mask was amazing!

  • This was complimentary from Prose. I really loved it so much, it smells delicious and while I have not been using it for long I feel like I can already start to see a change. My hair looks healthier, shinier, and gets oily less often which is great!

    Received a free product from Prose
  • I was gifted by prose and absolutely love these products. The rest you take to make the products customized is super helpful and is super quick. I love the scents and feel to each of these products and they are amazing.

    Received a free product from Prose
  • I was gifted by prose and absolutely love these products. The rest you take to make the products customized is super helpful and is super quick. I love the scents and feel to each of these products and they are amazing.

    Received a free product from Prose
  • I absolutely love that this is skincare specifically made for your individual needs. Taking the test was very easy and it formulated a skincare line that was perfect and unique to me! I will absolutely be getting this again once I run out. #gifted by prose

  • This was gifted by prose and complimentary from prose. The skin care came in a great package and has simple instructions on how to use it. Smells great and so far the products have worked well on my skin

    Received a free product from Prose
  • I’ve really enjoyed using the shampoo & conditioner, which is no surprise since it’s for my specific hair type. Survey was very detailed, excited to continue to use prose long term! complimentary from prose

  • I’ve really enjoyed using the shampoo & conditioner, which is no surprise since it’s for my specific hair type. Survey was very detailed, excited to continue to use prose long term! complimentary from prose