Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Luxurious personalized packaging
  • Customizable elegant fragrances
  • Detailed tailoring questionnaire
  • Noticeably softer, shinier hair
  • Inconsistent curl definition
  • Occasional drying formulas
  • Lightweight, underpowered conditioner
  • Potential scalp irritation/shedding

Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.

AI summary based on Thingtesting reviews

1,458 reviews and posts

  • I absolutely love Prose brand. Me being able to create the products to my liking is the best feature. I chose the products I need in this kit. They are all so moisturizing to my hair. I love the scent and how my hair feels when i use it. This was gifted by Prose.

  • Okay, I didn’t expect to like this as much as I do, but I’ve been using the Prose shampoo, conditioner, and hair mask, and it actually feels so good on my hair. The texture is really nice — not heavy at all, which I love because my hair usually gets weighed down easily. Also, the hair mask — after using it a few times, I started noticing a real difference. I used to have a lot of dead skin on my scalp (that was my biggest problem), and it’s honestly gotten so much better now. My scalp feels way cleaner and healthier. Gifted by Prose.

    Influencer for Prose
  • Okay, I didn’t expect to like this as much as I do, but I’ve been using the Prose shampoo, conditioner, and hair mask, and it actually feels so good on my hair. The texture is really nice — not heavy at all, which I love because my hair usually gets weighed down easily. Also, the hair mask — after using it a few times, I started noticing a real difference. I used to have a lot of dead skin on my scalp (that was my biggest problem), and it’s honestly gotten so much better now. My scalp feels way cleaner and healthier. Gifted by Prose.

    Influencer for Prose
  • I love that Prose customizes your hair care to you and your specific needs. Being able to choose your own scent is such a nice touch, and I appreciated that mine wasn’t too strong since I don’t love heavily fragranced products. It makes the whole experience feel really personal, especially having my name on the packaging. I can’t say I noticed a huge difference in my curls, but it was fun to use and I enjoyed the overall experience. gifted by prose

  • I love that Prose customizes your hair care to you and your specific needs. Being able to choose your own scent is such a nice touch, and I appreciated that mine wasn’t too strong since I don’t love heavily fragranced products. It makes the whole experience feel really personal, especially having my name on the packaging. I can’t say I noticed a huge difference in my curls, but it was fun to use and I enjoyed the overall experience. gifted by prose

  • I love that Prose customizes your hair care to you and your specific needs. Being able to choose your own scent is such a nice touch, and I appreciated that mine wasn’t too strong since I don’t love heavily fragranced products. It makes the whole experience feel really personal, especially having my name on the packaging. I can’t say I noticed a huge difference in my curls, but it was fun to use and I enjoyed the overall experience. gifted by prose

  • This is my first time trying out this skincare brand and i must say this whole experience of personalized skincare package formulated just for me feels very luxe. Im loving all 3 products for my oily skin. Skin feels well balanced and hydrated. Gifted by Prose.

  • I love my Prose skincare 3-piece routine! It’s perfect for my dry skin—so hydrating and gentle. My skin feels soft, smooth, and healthy every day. The personalized touch with my name makes it feel extra special. Definitely a new favorite! gifted by prose

  • I was gifted by prose but safe to say I’m obsessed! The quiz was very in-depth but simple, didn’t feel too long. The results were worth it. The shampoo and conditioner feel like they’re perfect for my hair. I also loved picking the scent and that no scent was an option! Overall I am obsessed!

  • I was gifted by prose but safe to say I’m obsessed! The quiz was very in-depth but simple, didn’t feel too long. The results were worth it. The shampoo and conditioner feel like they’re perfect for my hair. I also loved picking the scent and that no scent was an option! Overall I am obsessed!

  • This set is made perfectly on what my skin needs and that made this brand stands out to me. It has a gentle cleanser that doesn't dry my skin after using it. The serum has amazing formula ,made base on my dry ,dull and uneven skin texture. I love how hydrating the moisturizer is. gifted by Prose

  • I tried the Prose shampoo + conditioner duo with the dry shampoo and my hair felt SO good after washing - honestly the best it’s ever felt. Once it dried it did feel a little oily, which surprised me since that’s what it’s meant to help with, but the dry shampoo paired perfectly and fixed it right away. gifted by prose

    Received a free product from Prose
  • Loved how this made my hair feel - honestly the best it’s ever felt. Super soft and clean right after washing, but once it dried it did feel a little oily, which surprised me.

    Received a free product from Prose
  • I recently received this product complimentary from Prose and have been loving it so much lately. I really love the trio, the products all work so well together. They also come with pumps to make things easier.

  • Prose Custom Haircare completely elevated my routine. The shampoo cleans without stripping, the conditioner leaves my hair soft and manageable, and the mask adds deep hydration and shine. My hair feels healthier, smoother, and truly customized. Complimentary from prose.

    Received a free product from Prose
  • gifted by prose Prose is my go to for skincare because it is specifically made for ME and my skin! I love that it is customized to my skin and even where I live. They take everything into account and you can tell,my skin has never looked better.

    Received a free product from Prose
  • This shampoo is honestly amazing. It actually makes my hair feel clean without stripping it. My scalp feels refreshed and flake-free, and my roots don’t get greasy right away like they used to. I’m on day 4 after washing and my hair still looks fresh, which never happens.

  • This shampoo is honestly amazing. It actually makes my hair feel clean without stripping it. My scalp feels refreshed and flake-free, and my roots don’t get greasy right away like they used to. I’m on day 4 after washing and my hair still looks fresh, which never happens.

    Received a free product from Prose
  • I received these products complimentary from prose in exchange for my honest review. The process of taking the test to get a customized routine was very easy and quick! The routine I got definitely works great for my hair! I have slightly thinner hair and it doesn’t weight it down or feel greasy. My hair feels very soft and smells amazing after washing!

    Received a free product from Prose
  • I was gifted the custom cleanser, moisturizer, and serum from Prose, and I’ve genuinely been impressed with how personalized everything feels. The cleanser is easily my favorite—it leaves my skin feeling clean without that stripped, tight feeling, which is hard to find. The moisturizer is lightweight but still super hydrating, and the serum has helped my skin look more balanced and smooth over time. I also appreciate how everything is tailored to my specific skin concerns, making the routine feel intentional rather than generic. Overall, it’s been a really great experience incorporating these into my skincare routine—gifted by Prose.

    Received a free product from Prose