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Miista

1.7 • 13 Reviews

Miista sells a variety of handcrafted fashion apparel pieces.

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Miista Reviews

1.7

Is Miista good? Miista reviews suggest mixed opinions. While Miista offers well-crafted designs and good leather quality, the brand is often criticized for its poor customer service and inconsistent product quality, which can affect customer satisfaction. Miista's stylish footwear may appeal to those seeking unique designs, but potential buyers should be cautious of potential quality issues and difficult return processes.

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  • 6mo ago

    I am extremely disappointed with my experience with Miista. The shoes I received were already damaged, despite being sold at a very high price. The quality is far below what you would expect from a brand positioning itself as premium. When I contacted customer service, instead of taking responsibility, I was told about an alleged 48–72 hour window to report quality issues — a condition that is not clearly communicated during purchase and, in any case, should not override basic consumer rights. The shoes were not worn, and the damage clearly points to poor materials or manufacturing, not misuse. Suggesting that the damage could have been caused by external factors rather than addressing the actual issue felt dismissive and unprofessional. Paying a premium price for such poor quality and then being denied a proper solution is extremely frustrating. This was my first and definitely last purchase from Miista. I would not recommend this brand to anyone expecting quality that matches the price.

  • 4y ago

    I am honestly tentative about proclaiming exactly how much I love this brand because it is my best kept secret. I literally decided to go to London one weekend because they were having a warehouse sale. I have 10+ pairs of their shoes and truly love each and every pair. They are generally edgy, but comfortable and walkable enough to keep up with a London lifestyle. This brand just perfectly enshrines the magic of footwear: they give your outfits that bit of oomf that only great shoes can.

    Feedback

    When it comes to fit and sizing, there have been some misses, especially with strappy high heels. I sometimes prefer buying from retailers vs direct as the return policies tend to be better from US retailers. The clothes are interesting, but I just don’t think they are anywhere near as wearable as the shoes.

  • 2y ago

    I really wanted to like these boots but they didn't live up to my expectations. First, just know that the boots might run small on you if you don't have narrow feet. I definitely would size up especially if the boot is more fitted like the Donna boots. Second, the boots wobble. I think the sole or heel is uneven so I really can't wear them. Third, if you have wide calves these might not fit you comfortably. Mine fit around my calves but they're just a bit too snug for my liking. On a positive note I will say that the leather and zipper are good quality.

  • 1y ago

    I purchased the Cass Beige Boots from Miista for €260 (on sale!) and had high expectations given the price and the brand’s reputation. Unfortunately, I was disappointed on every level. Quality Issues I wore the boots only once – to an indoor party – and after just a few hours, they showed significant signs of wear: 1. Deep Creasing: After a single evening, the boots were covered in deep creases, which are completely unacceptable for shoes of this price. 2. Sole Detachment: To my shock, part of the sole began to detach after just one use, which clearly indicates poor craftsmanship. For €260, I expected durable, high-quality shoes. This purchase was a total letdown. Uncomfortable On top of the poor quality, the boots were incredibly uncomfortable. I struggled to keep them on throughout the evening because they pinched and lacked any sense of comfort. Customer Service I reached out to customer service and provided detailed photos of the damages, hoping for a resolution. Their response was disappointing. They claimed the damage was “normal wear and tear” caused by “external factors.” They just avoided responsibility. Conclusion It’s no surprise that Miista has a 3.5-star rating on a major review platform. Their products and customer service clearly explain why the brand is receiving more and more negative reviews. Miista might still be successful now, but success built on poor quality and dismissing customers won’t last forever. I cannot recommend this brand. For this price, there are far better alternatives with long-lasting, comfortable, and high-quality shoes.

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What is Miista?

Miista sells a variety of handcrafted fashion apparel pieces.

In their own words

Miista represents fashion-forward footwear. Shop our new handcrafted collection for AW21. Shop online or visit us at our stores in Paris, Barcelona and London.