Lush reviews and discussion

3.8

76% of reviewers would recommend to a friend

Reviews mention

  • Iconic, effervescent bath bombs
  • Playful, aromatic in-store experience
  • Vegan, sustainability-focused ethos
  • Beloved, nourishing hero formulas
  • Overpowering, irritating fragrances
  • Inconsistent skincare and haircare efficacy
  • Messy, staining bath bomb residue
  • Frequent product discontinuations frustration

Lush earns polarizing reviews: aficionados praise its standout bath bombs, indulgent scrubs (Scrubee, Ocean Salt, Magic Crystals), beloved staples like Dream Cream, Celestial, and Mask of Magnaminty, plus vegan/eco-minded practices and fun in‑store testing. Detractors cite overpowering, sometimes irritating fragrances, inconsistent efficacy (notably some skincare, conditioners, and shampoo bars), product discontinuations, and occasional staining or messy residue from bombs—making the brand better for gifts and sensorial self‑care than results‑driven routines.

AI summary based on Thingtesting reviews

263 reviews and posts

  • Lush is truly a favorite brand of mine! I love that they make everything and put the name and person on the bottle that made it! Such unique packaging! One of my favorite products is the dusting power. It smells amazing and has a bit of glitter that keeps you sparkling!

  • really good fragrance. great smell. it stains clothing really badly, though. very pigmented stains that are hard to get out. I wish it didn't have any coloring in it, because it's such a good fragrance, but you do have to be careful about staining.

  • Super Milk is a repeat purchase at our house! It was the top of my daughter’s Christmas wish list this year! It smells incredible and feels so good in her hair. We just bought another Super Milk product after such excitement over the hair primer! You can’t go wrong!

  • THIS IS MY TOP SECRET SCENT. Every time I wear this on my hair, I get sooooo many compliments and questions. every body wants to wear this scent!!! It literally smells like sugar cookies and brown sugar. I love how the ingredients are all clean, and it hydrates my curls. This is my top product. I love it!!!

  • I love a Lush moment! I've been to their spas for a facial this past month which was AMAZING. Plus I've been using their bath products since I was a teenager. Recently I've been using their body bar after the gym and perfume on the daily.

    Received a free product from Lush
  • Lush always has a unique selection of bath and body products that are constantly rotating. I enjoy using their bath bombs on occasions I feel like pampering myself. The customer service is always great there.

  • I love Lush! I love their bath bombs, shower gels, and lotion bars. Some of the scents are stronger than others, but most of their formulas are gentle and effective. They have so many different products and I like the natural ingredients.

  • Lush, Lush, Lush! Your product lineup is truly one of a kind. With your mission always front and center, it’s impossible not to be obsessed. I’m especially hooked on your bath bombs and bubble bars—they make every soak feel like a little luxury and are absolutely worth every penny. As for your perfumes, I only wish they had a bit more longevity and consistency. That said, no one does scent like Lush. You’ve got that on lock.

  • The bath bombs are my favorite date night piece. And the skin feels a bit smoother after. the smell becomes a short theraphy and it's very romantic too. I first had it as a gift and now it became part of my weekly date nights. it's also convinient to give it to a girlie as a gift

  • I've been buying Lush bath items for over 10 years and I still love them! They have innovative products like solid mouthwash and solid shampoo bars. I also love the scents of everything they make! They emphasize sustainability as well which is important to me.

  • Lush Avo Cuddle Bubble Bar is adorable and smells amazing. It makes your bath so soft and relaxing. The avocado scent is a clean sweet scent. I get multiple uses out of one to make it worth the money. Overall I’m a Lush fan.

  • All of the sleepy line is a dream! I actually really love everything, the store, the smell, the products, the athletics, the employees. I recently tried the massage bar pictured and I love it. Perfect way to relax after a long day either by yourself for some self-care or for you and a partner to enjoy!

  • This is one of the greatest companies out there . . . I can't go one week without using at least one product! I always have to go for the Avobath and Candy Creamer combo, gives the perfect scent of refreshers. The collaborations are always full of fun, the most recent Spongebob one came just in time for my birthday, which obviously meant I had to buy the whole collection

  • Lush is one of my favorite stores. It has a nice clean layout and always smells wonderful. My favorite products are the handmade soap. I like being able to choose the size that I want/need. This place prides itself on ethical sourced ingredients and animal testing free. 100% vegetarian, 85% vegan . And the products feel 100% luxurious

  • WOW wowwwww yessss Lush is and has always been my family member! Ive tried it all and love it all! Not only because the products are natural but they are so fresh on my face, body and hair its a NO BRAINER!!! Also, my experience at the stores are always great, the employees are so happy to help you find anything you need. My picture does not do Justice for everything I've enjoyed using using from Lush's creations :) <3 Aqua Marina is my soul sister!!

    Feedback

    Use the face mask's to start and get into the Brand, you won't regret it!

  • The most extraordinary smell from a shop I have ever been in. Luxury, gorgeous bath, body, skin products. The smells are AMAZING. I’ve currently just unwrapped a lemon 🍋 soap to use for my next bath, and I cannot wait. The smell and quality is amazing. I would love to try ALL of there products, especially the skin masks. I got my mum one for her birthday, she loved it. She has dry skin and it was so thick and nourishing and of course smelled so good you would want to eat it. Recommend! Especially for gifts 🎁

  • I've been using Lush for about 13 years now - ever since I discovered them while vacationing in the UK. I love that their products aren't tested on animals and that they're all natural, vegan-friendly. Not only do I love them for myself, I love the fabric wrapped gift sets they sell in-store or ship from the webpage - I've bought a few of them. Whether I've been in-store, on the phone, or placed an online order, I've never had an issue with an order being incorrect, their staff are great brand ambassadors.

    Regular Customer
  • Lush has become a game-changer for my curly hair routine as a guy. Their sea spray and curl power products have proven to be a fantastic combination, leaving my hair smelling amazing and maintaining its curly texture throughout the day. The sea spray adds a natural beachy texture while the curl power keeps my curls defined and frizz-free. Lush's dedication to quality and enjoyable scents has definitely made them my go-to brand for all things hair-related.

  • Lush has my favorite moisturizer, Celestial! I have very dry skin and this is perfect for moisturizing. I have such a hard time finding products that actual hydrate my skin and this has been my favorite. It smells like a light sweet almond. When I apply at night, my skin is still very hydrated in the morning. I've repurchased over 10x. I love the recycling incentive Lush offers! Truly a great company

  • I love the bath bombs! Lush has such a variety & it makes the perfect gift.

    Feedback

    Nothing could use improvement as far as I’m concerned