Logitech reviews and discussion

My fiancé purchased from Amazon a cordless headset for gaming for me to use for my Customer service job. The product was 5 months old and now it's malfunctioning. The item is clearly under warranty and when we attempted to contact Logitech customer service via email we communicated with a Rep who identified himself as John. John requested which we expected a copy of the purchase receipt which we sent him. Then he responded by stating it wasn't good enough he needed some other form of receipt. However, John was playing what appeared to be a game of "CAT & Mouse for he never explained in his emails what was missing from our documentation that we emailed him. Finally after going back and forth numerous times and my Fiancé accusing him of harassing us, he wrote stating he wanted us to print the complete invoice on amazon and forward it to him. After my fiancé did as he requested this John character emails him back acknowledging he received the correct information however, now he needed to know how my fiancé was related to me! My fiancé wrote him asking why he needed to know the relationship between the two of us to honor the warranty. My fiancé in one final attempt to resolve this issue even though we felt harassed, informed him that he was my fiancé and I resided at his address. This John character writes back this time alleging we gave him two different tracking numbers and now requesting the email for one of the emails he never identified. After all this we wrote This John and informed him we were done communicating with him and demanded to have him have a supervisor contact us. We also informed John we would be completing a Google review on his company warning consumers to not buy their products for Logitech gives people a run-a-round regarding warranty claims. I seriously would not recommend this company to anyone even my worst enemy. These products they sell are not cheap and with all the hassle you go through when ;you buy a product that doesn't function properly it's not worth the Hassle. Stay far away from Logitech products!!! Beware! We got screwed! Very unhappy customer!

I really love this mouse! It’s super comfortable to use, very smooth, and the quality is great. I’ve had such good experiences with Logitech overall, they are always consistent and reliable. I have many things from them and I am always satisfied with the quality!

The MX Master is one of the best purchase I’ve made for productivity and everyday use. The ergonomic design feels natural in my hand, especially during long sessions, and the build feels solid and premium. What really stands out is the ability to customize nearly every button and wheel, I mapped the side buttons for quick app switching and the thumb wheel to control volume or scroll horizontally. The main scroll wheel also switches smoothly from ratcheted to free-spin mode, which is great for browsing long documents or web pages.

Logitech has a seemingly unlimited inventory of items. I use their wireless mouse daily with my work laptop and it has never given me any trouble. The mouse I use in particular doesn’t even need a little usb connector which I like as there is no usb drive on my laptop.

I have both the Logitech pebble keyboard and the mouse and it definitely does the job. I use it with my steam deck to play some games that need it. it's relatively cheap but still high quality. I also really like the colour as a pink conessouor it's comfy in my hands and its satisfying to type on the keyboard. haven't had any problems with the Bluetooth either.

Love logitech, my go to brand for all my electronic accessories. They have really cheap basics and also higher end products that are definitely worth the money. Bought their thumb tracker mouse and love it.

I have the MX Keys Full-size Wireless Bluetooth Membrane Keyboard for Mac, and I love it. I could not stand the external Apple keyboard that I had before, so this is 100 times better! I also have the Brio 100 1080p Full HD Webcam, and it works well.

This company has left many and I mean many clients in the dust. The new CEO, now a woman screwed everything up. she disabled the harmony software that is now causing me and many others issues. in my opinion the WOMAN is a total screw up. She could have left the Harmony software running without database updates for the many clients that still use these products. It always takes a woman to totally screw things up. THANK YOU, YOU PIECE OF CRAP

I have a Logitech webcam and mouse as part of my work setup and I can't fault them. They're both high quality and reliable. The only drawback with the webcam is the green LED when it's recording can be a little too bright when using in the evening.

I've tried one mouse and one headset from this brand. The headset I got was a cheap, $35 one, and that one worked as well as it could for its price. It lasted 3 or 4 years. The mouse I had also lasted about the same length of time. I think the lifespan is decent for what I've paid for the products, but I do wonder if the more expensive accessories last any longer.

Logitech’s ergonomic mouse has completely changed how comfortable my workday feels. The design fits perfectly in my hand, reducing wrist strain and making long hours at the computer way more manageable. The buttons are responsive, the scroll is smooth, and the battery lasts forever. Setup is quick and easy, and it works seamlessly with both my laptop and desktop. It’s thoughtfully designed and truly worth the upgrade.

I have their K380 Pebble wireless keyboard and mouse, which are so cute! I got the sand-colored ones and they are such a nice addition to my desk/workstation. They're comfortable to use and light enough not to weigh down on my shoulders when they're in my bag! They also don't take up much space, so it's super convenient and lightweight!

I have used a Logitech keyboard for several years and had no problems. It’s not cute, but it has good action and was reasonably priced. It seems like the better looking ones are a little pricey.