Little Beast reviews and discussion

Love their clothing but their production is so inconsistent and pricing is usually very high. They use loop returns which is a good returns experience; however, I don't really want to return every single thing I buy because they can't reliably produce their clothes with consistent fabrics and sizing. I reached out to customer service with this feedback and never heard back - so they obviously don't care about their customers enough to address the problem. Consider ordering on special occasion only but, otherwise, they don't deserve regular customers since they can't make good on the production of their clothing and guarantee reliable and consistent fabric and sizing for products that are the exact same thing except for color differences. Also, they have older and newer products where the sizing is different - that is expected. Rely on the sizing charts and check them for each product to ensure you get the right size. This is not my issue. My issue is where products are purchased - e.g., two fleece onesies - from the same product page with the same size chart but two different colors and one arrives with single sided fleece and more elastic in the design vs the other is a double sided fleece and the sizing is considerably different between the two so returns are required. I wish they showed greater care in the production of their products and providing more consistency or clear expectations to their consumers - especially for the price point. After 20 or so pieces, I'm not purchasing from them if they're not going to reply to very reasonable issues with purchasing their products.

The worst costumer service. I had ordered some dog sweaters, and my computer had accidentally autofilled the wrong address. I IMMEDIATELY emailed them (at midnight) asking if they could just help me change the address since it was wrong. Sabra, told me that "it had already shipped out" and that I could reroute my package, even though all my confirmation emails said it had not shipped out. Then proceeded to tell me an unhelpful comment that their warehouse was in NJ. Which is where I needed my items to be shipped. I showed them so many screenshots, saying that I could not reroute the package as they said I could and that it wasn't even shipped out. They then ignored everything and continued to not be helpful and closed the chat. I hate terrible customer service, I literally don't give a shit if your product is good. If you have bad customer service, not shopping here ever. And I'm telling other ppl not to shop here.

For those that have had a good experience with this company, I am happy for you. That was not my experience. HORRIBLE customer service. Wanted to return something, couldn't return it, had to exchange it for something else -- they NEVER answer emails -- I finally reached out to them asking when the new item would be sent to be told two days later that it was sold out, even though I ordered it online for an exchange. Not a lot of product to exchange for -- no telephone number to call -- you have to go thru someone named Sabrina in customer service who is very unhelpful. I would think twice before I ordered something from this store, no matter how cute it was for my pet.

I love my dogs and I love dressing my dogs. Finding cute things to dress my dogs in used to be hard. Now it's easy. I love Little Beast!!!