July creates sustainable longer-lasting luggage at a fraction of the traditional price, designed in Melbourne.

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I personally really like my check-in but agree on the scratches issue. However I have to say the wheels hold up way better than Away and the ability to easily adjust the height of the handle is great. It’s just really convenient as someone who is smaller and the wheels being less likely to have issues is really nice as someone who travels about once a month. Also the lifetime warranty is so nice and customer support responds about it super fast. I had the insert break and received a replacement in a week.

Terrible suitcase. Broke within 6 months of purchasing. I've now spent 3 months trying to get a refund from July who are trying to pressure me into a replacement. No thank you - I do not want another faulty, low quality suitcase.

I echo what a lot of other reviews here say - the quality is simply not up to standard. Completely overpriced with great marketing. If you want a good quality suitcase as an investment, do not buy July.

I ordered a check-in trunk and a carry-on trunk on 9/19. We were in the process of moving internationally and scheduled to close and move out of our house by 9/28 so I paid for two-day shipping. On 9/24 I reached out to July as there had been no indication of shipment. I explained that we were moving out of the house on 9/28. I requested the order to be canceled if the shipment could not be received before 9/28. After multiple emails back and forth I received a confirmation of the cancelation of the order. It was not canceled. I disputed the payment with Chase. The check-in trunk only was received on 10/7. Well after we moved out of the house. There has been no sign of the carry-on trunk. July sent Chase a picture of the delivered trunk at the front door of a house we no longer lived in and Chase denied the dispute. Frustration does not describe how I feel about this process. Stay away! Stay far away. Customer service is non-existent. I have paid for luggage never received! Update: 12/20; Chase reviewed the emails between July and myself including the one noting cancellation from July. And Chase did refund the full amount paid to July. But I have still heard nothing from July. 

Worst product, broke on first trip. To make matters worst their customer service is appalling bad, tried to wear you down with endless emails bullying you into taking a ‘repair’ reluctantly offered a replacement the I finally got my refund. For those who have been stonewalled try this number 03 9917 7530, and persevere.

I have purchased two carry on and one checked bag from July as well as compression packs and have been very satisfied with every item. They are super sleek and beautiful. The plastic used in the luggage is pretty flexible - I’ve definitely stuffed them to the point that I was concerned that it might lead to warping or damage to the zipper and that’s never happened. I also purchased a pretty light color (can’t remember the color but it’s an ivory shade) and I’ve found that even when it does get marked up in travel, it’s pretty easy to clean. I’m a huge fan! 

I bought a July luggage set with the carry on and plus checked in two years ago. I chose this because I didn't want the same away luggage everyone had. Luckily- it's been easy to spot my luggage at the airport baggage claim and overall the bag has held up. 

My issues with this so far is that it does dent fairly easily and I even had a wheel fly off. Luckily the csm team sent me new wheels to attach on for free as part of their lifetime warranty. I do worry about the long term longevity. 

Overall, I like the aesthetic and colors but I hope the investment is worth it longterm. 

love the personalisation service. 
bought the family pack, so got 3 of them with different sizes, perfect to go travel with my daughter. but is just easy to get stretches at the corner. 
love that they fit into one another so save spaces to store them after holiday

Bought two bags - check-in and carryon. On the fifth day of use the chain broke. Avoid this company as they are made of cheap material and overpriced luggage. 


I purchased the July check-in and carry-on luggage in brown from the Vintage collection in late 2023. They were used for one trip; and two destinations. 98% of the time the luggage was lying on the floor in the hotel room. The amount of scuffing and distress on both bags is phenomenal. Both bags look as if they have been around the world copious times. I contacted customer service and attached images, but they refused to assist me even though the advertising byline for the Vintage collection is
"Say no to scuffs. Nothing cramps our style like scuffs. Our limited edition Heritage Trunks have a scuff-proof, crush-proof shell to withstand even the bumpiest of turbulence. All that’s left to do? "

The colours of these are absolutely amazing and the cases look and feel gorgeous. Love that they come with a portable charger for your phone (which is easy to store for carry on). However they don't wear well and get damaged quite easily. 

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