Gymshark earns mixed reviews: the brand delivers durable, squat‑proof favorites like Vital Seamless and Energy Seamless for many, yet inconsistent fits, see‑through or thick/uncomfortable fabrics, and logo‑heavy aesthetics divide opinion. Reviews also praise supportive sports bras and flattering, compressive leggings, while recurring complaints cite sizing irregularities, waistband discomfort, fabric pilling/tearing, and notably poor customer service and refund/returns experiences—useful cautions for buyers deciding which collections and sizes to try.
Gymshark is one of my favorite brands. I love all their accessories and clothes. I’m always shopping at their website. I have these water bottles and they are inseparable for me. It truly makes me drink enough water throughout my day. It’s perfect to achieve your water goals and cool design.
I have had mixed experiences with Gymshark. My most recent purchase was a 10/10 — the women's everyday seamless long sleeve is really lightweight, feels soft on my skin, and has held up really well to multiple washes. I also have a short torso and it hits at the right spot.
The leggings I've had poorer experiences with, where quality was really poor and I was really disappointed.
Ok this brand is one of my favorite for sport brands … love the quality, texture, the whole desings .. love to do combination with all of them… highly recommended quality/price so try them and let me know
Gymsharks AI customer service is a NIGHTMARE
My parcel was intercepted within the delivery process. The parcel was successfully delivered to us by Gymsharks courier, Evri. However the parcel only contained one of the several items ordered and all the original packaging. ( see attached image) Gymshark accepted this and Redispatched our order. Unfortunately exactly the same thing happened again.
I had asked Gymshark to use plain packaging or a different courier. They told me they could not customise orders and would it send it out in exactly the same manner.
Unfortunately, exactly the same thing happened a second time. For reasons only known to Gymshark they refuse to believe me on the second occasion. Using their AI bot to reply to my repeated messages in a pedantic tone stating that; they apologised for the inconvenience caused but we’re not prepared to take any further action.
I concede that this is not a direct wrong doing by Gymshark. However as they instructed the courier they are legally responsible for the package until it is safely delivered to the recipient. In my case this never happened. Gymshark claimed to have investigated this with the career company Evri, but as there was no report of damage in their system and the parcel was delivered they accepted no responsibility.
It took a significant number of emails from myself to reach this point. And having deal with their AI bot response that didn’t appear to have any knowledge of any previous communication. I found the entire situation completely frustrating not least as I am out of pocket of £100.
I would strongly advise people to consider carefully before placing orders with this company as their products seem to be targeted by thieves in the delivery chain and Gymshark as a company accepted no responsibility For the recurrence of the issue.
I’m sure if you’re lucky enough to get hold of that garments, they are probably worth the money. Unfortunately i’m unable to comment as although I paid for a significant Gymshark order I have not received it.
I won’t be using Gymshark in the future